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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 369 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are positive about the product's battery life, surge protection, and ease of use, with many praising its performance and compact size. The affordable price is also frequently cited as a benefit. Several users appreciate the ample number of outlets. While some aspects like weight are mentioned, there are no reported negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-369 of 369 reviews
  • Rated 1 out of 5 stars

    Awoke to this thing beeping last night...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No power outage - no power loss - no brown out - this thing just decided to stop working. I have had it running a fish tank pump witch i didn't want to stop incase of a power lose... This thing decided to stop the pumps on its own, now the "Battery" side will not work. The only good thing that came out of this product is, its alarm went off after it failed for no reason. If it didn't i would not have woke up in the middle of the night and plugged the pump into the wall and saved my tank... The true power rating is maybe enough to charge a cell phone. In the battery side i had one 15W PC light (which was off) and a small power head. The surge only side (which still works) had 2 other pumps (hang on filter and a small power head) It may be that it tripped and the reset button is broken because no matter how many times I press it now nothing happens. Please DO NOT buy this product believing it will be reliable. Reading so many bad reviews about this I am suprised Best Buy would sell this product - i mean i expect this from Walmart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shuts down while plugged in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very lightweight product that works for small accessories, but not a main computer. Worst part was that my computer shut down while plugged into this while the power was on. If your power supply is too strong for the battery (300 W in my case), then it can't send enough power even when plugged in to the wall.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    normal is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for me this only has 3 supply outlets and i never get black outs so i bought it for no reason. if you never get black outs like me you should just stick with a regular sugre protector

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is complete garbage. It cannot even handle my 40 inch samsung tv by ITSELF without over loading and beeping really loud every 30 minutes...Are you serious??? Don't bother buying this. If you are like me, and intended on protecting THOUSANDS of dollars worth of equipment, spend more money and get something far far better. This item is either going into the box of wires out in the garage, or if i care enough, returned. Got it for black friday, learned my lesson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This design is junk, won't handle a small system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are junk. They overload with a pretty light system running idle. Had to unplug the monitor from the UPS and it still had issues. Running a FX-8350 1 HD, 1 optical drive, and a medium power video card with a 400W power supply. I'd hate to see what would happen if I actually tried to run a game. All these are good for is backing up some network equipment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The unit failed within the first 6 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very disappointing! The unit failed in the first 6 months. I replaced it with a standard surge protector.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed and Burned out my Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this. Had the unit just over 2 years. Surge caused unit to burn out as well as everything plugged into the surge/battery backup side of unit. Surge only side worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OK til battery unexpectedly fails

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for a few years and then the battery failed without notice causing the power to cease immediately. Ironic that an UPS would fail without warning!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm sound is incredibly loud and annoying, and I'm still getting disconnections from the dsl line

    No, I would not recommend this to a friend