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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the 750VA Battery Back-Up System's great size, reliable battery life, and overall performance. Users appreciate its ease of use, excellent value, space-saving design, and adequate surge protection with plenty of outlets. While some find the plug spacing a bit close and the unit somewhat heavy, the noise level is generally acceptable. Overall, the positive aspects of the product appear to outweigh the minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,051 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cyberpower UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was quite easy to install and included clearly written instructions. The number of backed up outlets meets my needs.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Glad to hear that the unit meets your needs. Thank you for your review! CyberPower

  • Rated 4 out of 5 stars

    HAS ALL THE RIGHT FEATURES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REPLACEMENT FOR MY 15 YR OLD CYBER POWER UPS SYSTEM

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I had to return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it….the battery never charged so none of the components I plugged into the battery up side worked.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello, it is important on this unit to let it charge 8-16 hours before use, otherwise the batteries inside of the unit will not be fully charged. CyberPower

  • Rated 3 out of 5 stars

    Just a little to small for the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this, but Geek Squad said that this one may give some protection, but not enough for desktops power requirements to do a good job. Returning this one and bought a bigger unit.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    No pass-through power delivery

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support pass-through power delivery when connected to mains electricity. My computer pulls less than 100w at idle but about 400-450 at load, and this UPS made a loud, constant beep when I was pulling over the rated 375w, making this device virtually useless for my purpose.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Matthew, looking at the specs of the UPS this UPS is rated for 375 watts anything over this will overload the UPS. Connecting devices over this load will give off a constant overload and a larger UPS is recommended. Please contact our support if you have any questions 1.877.297.6937 and dial 1 for tech support. Thanks for the review. CyberPower

  • Rated 3 out of 5 stars

    It's ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit for a new computer I built but the computer would set off the overvoltage. I ended up using this one on my old pc and switched my old ups to my new computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars, but unless you only plug a very small device, it doesn’t last very long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Died after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on 10/4/22 and it died this morning. Nothing plugged in and it is screaming constantly unless I unplug it. Never had a power failure but I guess it could be the battery needs to be replaced although the troubleshooting info shows only it is overloaded! They don't make quality products any more. No longer available at Best Buy...

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Rebecca, The SL750U comes with a 3 year warranty. If you are within the warranty period or would like assistance troubleshooting, please give our support team a call at 877-297-6937. We hope to hear from you! CyberPower

  • Rated 3 out of 5 stars

    does the job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, but when the power does go out it beeps far louder and more frequently than any of my others.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Pete, Glad to hear the unit is working for you. You are able to mute the beeping from the unit. If you require any assistance with the unit, please feel free to reach out to our support team at 877-297-6937. We'd love to hear from you CyberPower

  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the brand but I was unimpressed that this unit couldn't handle a desktop unit and 2 printers. It died on a power surge in like 3 minutes...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh. Its ok for low power draw needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be ok for one or two devices, like a modem and router or a tv. I had my main computer, two monitors, a modem and a router plugged in. Found the low power alarm goes off when the GPU on my computer reaches 95% usage. It's only an RX5700, not overclocked or anything. It has a 1000w power supply, and not anywhere close to pulling a full load and energy star monitors. Pretty disappointed.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Nick,
      Thank you for taking the time to write a review. In the future please give us a call to align the power specifications of the product with the devices being connected. You can reach us at 1.877.297.6937. Thank you!

  • Rated 3 out of 5 stars

    Eh...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it was an active battery backup, and not a passive

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    garbage

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sure, this thing works fine as a surge protector when your power is still on, but when our power went out this went right along with it.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello, I understand your UPS failed to provide any battery backup. This unit does come with a 3-year warranty and can be replaced if it is still under warranty. Please contact our technical support team at 1.877.297.6937 and dial 1 for tech support for assistance in this matter. You can also submit a web ticket by clicking this link https://www.cyberpowersystems.com/support/submit-a-support-ticket/. We look forward to hearing from you. CyberPower

  • Rated 3 out of 5 stars

    Ok battery backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and doesn't provide great service. Smaller sizes seems to work better.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Dama, We are always looking to improve our products so your input is appreciated. If the unit isn't working as expected, please give our support team a call at 877-297-6937 and we'd be happy to assist. CyberPower

  • Rated 3 out of 5 stars

    battery back up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this did not hold as much charge as i thought not a good look very dissatisfied

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Cappuccina, It is best practice to compare estimated run times in regards to the amount of power is being used by the unit to the run time charts available on the CyberPower website. If the unit is not performing as expected, please reach out to our support team at 877-297-6937 and we'd be happy to assist. CyberPower

  • Rated 5 out of 5 stars

    UPS for desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this battery back up on my workstation. I have power glitches at home occasionally and not once did my computer reboot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Indeed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a relieve it is kowing you have time to shut-down without losing Data, great investment for peace of mind

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low Performance Battery UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on June 05, 2024 because we had power outages every other month. It worked great for a the time my power went out. However, during our recent hurricane when I needed it most this device only lasted 4 hours. Also I can’t return it because it’s too late. I would recommend a different item.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Thomas, please keep in mind the UPS units are not designed for long runtimes and are rather designed more for safe shutdowns of connected equipment. For more information feel free to contact us at: (877) 297-6937. Thank you for your review. CyberPower

  • Rated 1 out of 5 stars

    It dont backup crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My power went out and the cyber power only beeped, it didnt backup anything i had plugged into it.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Yvonne, there are several factors such as the age of the unit, the type and amount of load you place on the unit, to just making sure you are connecting to the "Battery Supported and Surge Protected Outlets" and not the "Surge Protected" only outlets (that offer no battery backup) that could explain the failure. If you have not done so already, I encourage you to reach out to us at 1.877.297.6937 or online at https://www.cyberpowersystems.com/support/submit-a-support-ticket/ so we can troubleshoot and resolve this issue for you. CyberPower

  • Rated 2 out of 5 stars

    Doesn't seem to work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried different things to try to get this to work when the power is cut off to my security system, but it just beeps real loud and doesn't seem to run the system without power.. May be me, but I wont buy again.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello SteveScare3,
      Thank you for taking the time to write a review. We apologize for any inconvenience this may have caused. When the product emits a beeping noise it is to alert you of a certain condition that needs to be looked into. Please contact our Technical Support team, they will be able to diagnose and find a solution that works for you. CyberPower