Customer Ratings & Reviews
- Model:
- SL750U
- SKU:
- 6348064
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the 750VA Battery Back-Up System's great size, reliable battery life, and overall performance. Users appreciate its ease of use, excellent value, space-saving design, and adequate surge protection with plenty of outlets. While some find the plug spacing a bit close and the unit somewhat heavy, the noise level is generally acceptable. Overall, the positive aspects of the product appear to outweigh the minor drawbacks.
This summary was generated by AI based on customer reviews.
Eh...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish it was an active battery backup, and not a passive
No, I would not recommend this to a friendOk battery backup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big and doesn't provide great service. Smaller sizes seems to work better.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Dama, We are always looking to improve our products so your input is appreciated. If the unit isn't working as expected, please give our support team a call at 877-297-6937 and we'd be happy to assist.
battery back up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this did not hold as much charge as i thought not a good look very dissatisfied
I would recommend this to a friendBrand response from TechSupport
Posted .Hello Cappuccina, It is best practice to compare estimated run times in regards to the amount of power is being used by the unit to the run time charts available on the CyberPower website. If the unit is not performing as expected, please reach out to our support team at 877-297-6937 and we'd be happy to assist.
UPS for desktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this battery back up on my workstation. I have power glitches at home occasionally and not once did my computer reboot.
I would recommend this to a friendYes Indeed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a relieve it is kowing you have time to shut-down without losing Data, great investment for peace of mind
I would recommend this to a friendLow Performance Battery UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on June 05, 2024 because we had power outages every other month. It worked great for a the time my power went out. However, during our recent hurricane when I needed it most this device only lasted 4 hours. Also I can’t return it because it’s too late. I would recommend a different item.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Thomas, please keep in mind the UPS units are not designed for long runtimes and are rather designed more for safe shutdowns of connected equipment. For more information feel free to contact us at: (877) 297-6937. Thank you for your review.
Doesn't seem to work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried different things to try to get this to work when the power is cut off to my security system, but it just beeps real loud and doesn't seem to run the system without power.. May be me, but I wont buy again.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello SteveScare3,
Thank you for taking the time to write a review. We apologize for any inconvenience this may have caused. When the product emits a beeping noise it is to alert you of a certain condition that needs to be looked into. Please contact our Technical Support team, they will be able to diagnose and find a solution that works for you.
It dont backup crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My power went out and the cyber power only beeped, it didnt backup anything i had plugged into it.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Yvonne, there are several factors such as the age of the unit, the type and amount of load you place on the unit, to just making sure you are connecting to the "Battery Supported and Surge Protected Outlets" and not the "Surge Protected" only outlets (that offer no battery backup) that could explain the failure. If you have not done so already, I encourage you to reach out to us at 1.877.297.6937 or online at https://www.cyberpowersystems.com/support/submit-a-support-ticket/ so we can troubleshoot and resolve this issue for you.
Find something with more power!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These last about as long as you can throw them - disappointed would be an understatement. One is connected to an aero garden farm and lasts only maybe a minute or two before it powers down.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .UPS units are designed to provide power enough power to office electronics so that they can be shut down properly. Although not meant for use with an aero garden farm, there are larger units available. If you'd like assistance in choosing a larger unit or feel the unit is defective, please reach out to us at 877-297-6937 and we'd be happy to assist!
Battery did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this backup battery for my work computer and it would die right away once my power went out. It was supposed to give me 355 minutes (approximately 6 hours) but it would die quickly. I exchanged the battery for a new one but it gave me the same problem.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Lynette. We are sorry to hear that about your unit. The unit comes with a 3-year warranty from the date of purchase. Please reach out to our Technical Support team at 1-877-297-6937 (press 1) and we'd be happy to assist. Thank you for your review!
Fine basic UPS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Simple but efficient for what was needed.
I would recommend this to a friendUSB ports failed within 1 year of purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB charging ports failed within a year of purchase. After some troubleshooting, the manufacturer offered an exchange but only if I pay for shipping back the defective unit, which would be about 1/3-2/3 the purchase price. I can't be without a UPS for however many weeks it takes them to process the exchange, so the "warranty" has no value.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .We are sorry to hear that about your unit and would like to correct this. Please reach out to our Technical Support team at 1-877-297-6937 (press 1) and we'd be happy to assist.
Battery back-up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great lost power during recent rain storm and it kept my pc running during the shirt time power was out.
I would recommend this to a friendBattery needs powered outlet to turn on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if mine is broken but i bought this expecting to have a backup power supply for my phone and a few devices. When hurricane Ian came and I needed the battery it wouldn't start, it seems it will only start when it is plugged into a powered outlet, defeating the whole point of a backup battery.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Gabe,
This unit has a feature called a cold start lock that requires the unit to be connected to utility power in order for the unit to power on the first time. This is in place to prevent the UPS unit from powering on while being shipped. For more information, please reach out to our Technical Support team at 877-297-6937 Option 1 and we will be happy to answer any questions you may have. We hope to hear from you.
Not What I Thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this thing was going to allow me to continue working during the frequent power outages I get at home. Sadly, it just beeps annoyingly every minute or so until it shuts off after only 5 minutes. Sure, it gives me 5 minutes to save my work. But that is the extent of what it does. Maybe I had the wrong impression. I just don't know. But this is nothing more than what the battery on my laptop already does.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, UPS battery backups are typically used provide enough power to save and shut down equipment properly. If you have any questions, please give our support team a call at 877-297-6937 and we'd be happy to assist.
Not helpful
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned this product. It takes a long time to charge and doesn't give you much time of battery backup during a power outage.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Thank you for your feedback. We're sorry to hear that the CyberPower 750VA Battery Back-Up System didn't meet your expectations. Please note that charging the UPS does take time, and if the system is used with a high load, the backup time will be shorter. The battery will need some time to fully charge to provide optimal performance during an outage. If you are looking for a longer backup time, you may want to consider using fewer devices or exploring a UPS with a higher VA/Wattage capacity rating to meet your needs. We appreciate your input and hope this helps clarify the usage.
Flip a coin
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these in August, just got their first test in a power failure this morning. Same circuit, with identical computer/monitors plugged in. But only 1 of them worked when the power went out. The other might as well have been a basic surge protector (unless that function isn't reliable either.)
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Sorry to hear that about your unit. The unit comes with a 3-year warranty from the date of purchase. Please reach out to our Technical Support team at 1-877-297-6937 (press 1) and we'd be happy to assist.
receptacles are all too close together
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's basically useless if you have more than one "wall wart" plug that you want on the ups.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello DonC73,
Thank you for taking the time to write a review. We're always looking to improve on our design and value customer feedback. Please know your comments will be taken into consideration for future product development.
Short life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted about one hour during power failure. Box said 3.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, The SL750U runtimes are dependent on wattage consumption. At 50 watts you will receive 1 hour of runtime. At 100 watts you will receive 21 minutes of runtime. At 200 watts you will receive 9 minutes of runtime. Thank you for submitting your review!
Didn't last long
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn't. It used stopped working less then a year with minimal use.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Benny, the SL750U comes with a 3 year warranty from date of purchase. Please reach out to our support team at 877-297-6937, and we'd be happy to assist. We hope to hear from you!