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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the LX1500GU3 Battery Backup UPS Systems, highlighting its impressive battery life, overall performance, and ease of use. Many appreciate the surge protection, display, and convenient USB ports. However, some customers have noted concerns about the unit's weight, price, and spacing of the power outlets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 428 reviews
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too heavy, the powers cord is way too short , not convenient

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Julian, we're sorry to hear that your UPS wasn't a good fit for you. Please reach out to at:(877) 297-6937 for assistance finding a more suitable unit for your application. We are always looking to improve our products, so your input is appreciated. Thank you for submitting your review! CyberPower

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great!! Much stronger then the one we lost to lighting strick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up battery power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Quality build and features that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPower is the brand to select

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CyberPower UPS is as good as the APC but waaaaaay better price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cyberpower builds a decent product, never had a premature failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my tv soundnbar and videogame console.

    I would recommend this to a friend
  • Pros mentioned:
    Display
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Does what it’s meant to do

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller battery backup & wanted another for our other devices, this one can connect many more, it has 5 battery + surge outlets & 5 surge outlets, I put my computer, modem, router & Arlo devices in the battery + surge outlets & the not so important devices in just the surge. There is also coaxial connectors & network ports. Two charging ports on the front for USB & USB-C. The display is in color & easy to read. Set up was very easy. Thankfully we did not have a power outage so I faked one by turning off the breaker & it turned on immediately & kept all my devices on, it has a minute countdown so you know how much time is left & it was beeping while it was on. A cable is included for direct computer connection. All the outlets are on the back & I think would be better & easier to reach if they were along the top, it is extremely heavy , I’m a small person & could barely lift it. It almost looks like a computer tower but is slim & I thought it would get hot while plugged in but it only gets a little warm. I thought the setup options were a bit difficult to understand so I left it on default since I’m no electronic wizard & don’t want to fry anything with the wrong voltage. I’m not sure about the run times either , it says 221 minutes for a laptop, 130 for desktop , I can’t comment since I haven’t had a complete outage but I thought the running time would actually be a little longer. It’s a great thing to have though & I’d recommend getting one.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Glad to hear that the unit is working as intended, Expected runtimes may vary depending on the loads. Thank you for your review! CyberPower

  • Rated 5 out of 5 stars

    The best deserved to buy 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best so got 2 of them, outstanding Proffesional quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    power through the outages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fills the need for run time during our unfortunate outages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works very efficient. Just what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup Powr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as thought but wish it was longer amount of time and was limited in the store inventory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep the surprises a mystery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it very much, no real complaints keeps my computer on and the wifi running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First cyber power ups seems to be like a solid unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Testing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far xo good. No issues at the moment. Have not tested on full load capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 years i guess

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement after the last one stopped working after two years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's handled my large load of Monitor, laptops and desktop when I was having power flickering

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a defective battery. Hasn’t worked since I bought it when we lose power.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello! Sorry to hear that you have had some issues with your battery backup. All of our UPS devices come with a 3-year manufacturer's warranty and the battery is part of that warranty. Please reach out to us at 877.297.6937 so we can troubleshoot the device and verify the issue as there could be other issues at play such as the type, amount and power requirements of the load you have connected that we would want to verify are in line with the capabilities of the UPS. CyberPower

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, literally just plug it into the wall. Had a very short power outtage today and I didnt even realize it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works good, does what I need it to.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid buy, no complaints. Though its too soon to comment on its longevity the product does what it has advertised. Is it to the "t", I doubt it. Anyways it works and the screen is pretty cool aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Battery back up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had to use it yet, and hoping we dont have to! I work alot from home so this is a necessity!

    I would recommend this to a friend