Customer Ratings & Reviews

Pretty good. Runs perfectly except for defective mouse.

The pc is a really good startup computer but the one that I got had a damaged cpu so I had a pretty bad experience with it at the beginning I’m hoping when I get the replacement it’s better.

beautiful computer, wish it had a disk drive though.

Everything works as it should have no problems at all

Pretty good, the RAM wasn't installed when I got it so the PC couldn't actually connect to the monitor until I fixed that. I'm also not sure how to connect a headset that only has one 3.5mm cable. Other than that it works really good.

After seeing the past one star reviews i still wanted to see if it was an okay PC because im a broke college student who just wanted a PC. Anyways, it was great for a month and then it ran into so many problems with trouble shooting and such and now it just doesn't run at all. Ive tried to call and email the company but no answer back. The only thing i have downloaded is discord and valorant. I honestly just want a refund or exchange it or have it fixed in all honestly. I just want a working PC.

For the first 2 days, this pc ran every game I played on it fine. After that, every time I would turn it on it would be very glitchy and laggy, and if I tried to restart it I would get the blue screen of death.

if it stays working i'll be ok with it but already had issues with powering on i bought two replaced them after 5 days they got no power. so far they seem to be working now but you know how first impressions go

Terrible built, cant run games for longer that 15 min, had it for 2 years and have has to replace every part except the fans

Horrible experience, PC was shipped in a very damaged Box the secondary hard drive was never hooked up inside the unit. And the power supply has a weird hum to it. All customer service did at the Best Buy store was open up the computer, turn it on and give me a thumbs up. Was hoping to get up new unit for the price I paid

So I guess this is a long term review compared to all the other reviews that people just purchased. I Paid $700, for this 1 1/2 years. We have barely ever used this computer. When we were able to use it, it seems to run great. Until it died. It’s been sitting on my desk for over 6 months now broken. I finally took it to geek squad last week and they told me It has a corrupt operating system with hard drive issues. They want me to pay over 300 to get it fixed. Are you kidding me ?! Why should I have to pay that amount of money for something to get fixed that I bought from them?! The person kindly told me at geek squad told me what I bought was a piece of junk. I don’t appreciate being told that what I bought from their employer is a piece of junk.. especially when it was 700 dollars. I’m on the phone with Best Buy to see what I can do right now because I did not want to cause a scene in the store but the person on the phone is basically telling me I have to go to the store and CAUSE A SCENE which I did NOT want to do (because that diminishes my character and my morality) to deal with this situation. I should not have to be told to go in the store and demand a refund or exchange and cause a scene and go ape just to get the right services…… anyone have any suggestions?

PC crapped out on my after a month and a half, two days past it's "warranty" day. It's good for a first time computer, but had to buy new parts for it in the end. Not too happy.

the first one we got was damaged and didnt work so we had to return that and wait for a new one to come in, When that one did come in it worked fine had to put some parts on

Power short within 18 days, just outside of BestBuy coverage. They play games with their return policy ("rewarding" Elite members with longer "protection") whereas Amazon has a more fair, longer policy. Seriously, 18 days after picking it up and it's broken. Now I have to go through the hassle of battling XFS and my kid is bummed that he doesn't have his PC to game on.

The worst computer ever, I can’t connect to my internet at all. Waste of my money.

Decent PC but if you’re looking to run Warzone on it dont bother unless you are willing to get another graphics card after purchasing

Does good for a basic computer still needs an extra ram drive to play any games. Runs smooth.

Thought my son would get much more use out of it than he does. It is ok for the idea of gaming.

Ok good for now. Will upgrade in the future to something better

Purchased it and the second day it was running loud and glitching. There was something wrong with the motherboard so we exchanged it and got another one. So far it’s still running slow and a little glitchy but it’s working and don’t want to keep taking it in and waiting a week for the new one to arrive so i will just hold on to it!