Customer Ratings & Reviews
- Model:
- GMA5000BST
- |
- SKU:
- 6430866
Customer reviews
Rating 4.6 out of 5 stars with 1940 reviews
(1,940 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Gamer Master Gaming Desktop's performance and its affordability. Many appreciate the ease of setup and the system's overall speed, although some experienced issues with the Wi-Fi and power supply. Positive feedback also highlights the upgradability of the RAM and the impressive graphics capabilities for gaming. A few users reported occasional lag, but overall, the system receives favorable reviews.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter with the hopes of having somewhat of a basic gaming pc. Knowing that it wasn't the highest quality wasn't an issue. After setting up the pc, we immediately had issues. The system would crash every 5 min or less. Thank you to Best Buy for making it right for returning. We ended up with a different pc. I guess we were just unlucky to get a "dud" of a pc with this one.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Bevie,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
This sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc looked amazing but unfortunately the pc was had a broken gpu and there nothing they can then get it refunded
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Performance and Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using a CyberPowerPC for a few months now, and it’s been awesome! It runs games really smoothly, even the ones that need a lot of power, and it handles video editing without any problems. The design looks cool, and it’s built really well. The only thing I didn’t like was that there wasn’t much space if I wanted to add more parts later. But overall, it works great for everything I need, and for the price, it’s definitely worth it. I’m really happy with it!
I would recommend this to a friend Rated 1 out of 5 stars
Couldn’t run Minecraft or Roblox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son for Christmas, and we ended up having to return it. The computer would freeze after playing certain games (Minecraft, roblox, simple games I think) and after updating the drivers and the computer, and uninstalling and reinstalling games, I decided just to return it. I shouldn’t have to fix issues and do research on a brand new computer.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mtarble,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Please help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this P.C. for 2 weeks and it randomly turned off today. The fans will only turn on for one second and then stop. The led lights won’t turn on. I’ve tried troubleshooting it, nothing works. It was so hard saving money for this P.C. and I can’t even return it anymore:( if anyone knows what I can do please please let me know.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Bella,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Waste of money!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally a waste of money. Shuts off randomly and never comes back on .
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Garbage PC
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buying another Cyberpower PC Again Right off the bat I was greeted with a code 43 error with the graphics are which tells me not to buy that type of graphics card either, Managed to fix it once for quite a few months and code 43 error came right back thanks for wasting my money
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We sincerely apologize if this system has not met your expectations. We are also sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 2 out of 5 stars
No activation for windows
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this pc and I didn’t get a activation key for windows and no one can help me:(
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Geremy,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Looks cool but it is junk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son's birthday on March 18th. He played on it and enjoyed it for a month. He unplugged it for a week while we were out of town. When he plugged it back in made a large whirring noise, and started sparking from the back and emitting a burning smell. Dead in less than 60 days.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Damaged item replacement process
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is regarding Best Buy service. The mouse in this bundle arrived damaged. Best Buy requires everything to be returned in order to process a new order request of which we will have to wait for it to be shipped to the store. All this for a mouse. Something cyber power pc could have handled easily.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Game1,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motherboard failed within a week. This product is terrible, and you cannot replace through Best Buy. Good luck contacting the manufacturer. I called at 10am and the automated voice said “no agents available, please call during normal business hours.” Waste of both money and time.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Sorry to hear you had trouble getting a TechSupport assistant on the line, currently hold and response times are longer than we would like due to the effect the COVID situation has had on our normal operations, as we work to keep our employees safe and continue to serve our valued customers. Please allow a couple of days for an email response or give us a call again at your earliest convenience, we're always happy to assist you. We appreciate your patience and understanding.
Rated 2 out of 5 stars
Gaming PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Desktop computer stalls a lot while playing games online.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear JL06,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
This sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars i would not buy this again sucks i didn’t return it when i could shuts down all the time to restart guess it’s called blue screen of death every time it’s a different code. Worst purchase ever
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars I would. I received the first computer and it was dented. The second computer I received would not send a signal to the monitor. When I returned this one I was told there must be a bad batch because a lot of people have returned it.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Pmac0124,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Glitching while playing games
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system kept glitching out while playing games. I made sure the monitor was plug into the correct port and I still kept experiencing the same problem. Apparently, a lot of people have experienced this issue according to online reviews. I returned the product.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Ccarter,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The PC ran good for 2 weeks and literally shut off on me out of nowhere. I returned the pc to see what the problem was but I was told my best options would be just to just return it would not recommend at all unless you want a 2 week trial
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Buy a warranty!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for a month or so but since then it started crashing then showing a blue screen. 3 months later and it crashes daily. Word to your mama!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mark,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Performance, Price, Setup
Rated 5 out of 5 stars
Very strong, no issues, solid buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the power in this PC! Would usually opt for building my own pc but during the pandemic computer parts are very expensive or sold out. The parts in this have a great power to price ratio! Easy set up and was up and running in minutes. The only graphic intensive game I've tried so far is Monster Hunter World, but so far nothing but good results. Very smooth and fast overall. The keyboard isn't anything fancy but isn't cheap either, fairly compact with a nice backlight. As far as I'm aware the keyboard doesn't change colors so its solid white. (The mouse was just whatever, a little too smooth for me but I already had one) Good purchase, really solid mid-range build suitable even for competitive gamers. Would definitely recommend as a present too anyone looking to get into PC gaming. P.S the case looks pretty freaking cool with quite a few colors to cycle through.
I would recommend this to a friend Rated 1 out of 5 stars
Diagnosing your PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month after Christmas the computer goes into "diagnosing your pc" and will not restart. You have to pull the plug and then when you plug it back in it goes right back to that screen. I do not suggest to buy this computer.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear CubanBee,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never ever buy computer from here omg video card not good mother board no good nothing only have ot for 2 years brought to geeksquad to fix it nothing to first the motherboard now the video card
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We sincerely apologize if this system has not met your expectations. We are also sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support