Customer Ratings & Reviews
- Model:
- GMA5000BST
- |
- SKU:
- 6430866
Customer reviews
Rating 4.6 out of 5 stars with 1940 reviews
(1,940 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Gamer Master Gaming Desktop's performance and its affordability. Many appreciate the ease of setup and the system's overall speed, although some experienced issues with the Wi-Fi and power supply. Positive feedback also highlights the upgradability of the RAM and the impressive graphics capabilities for gaming. A few users reported occasional lag, but overall, the system receives favorable reviews.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, overall performance isn't that bad.
I would recommend this to a friendRated 3 out of 5 stars
PC is good, mouse is eh.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The PC is good but the mouse is half-broken. The DPI is caved in and I don't know how to fix it. Oh, and it does come with bluetooth, specs were just false. DON'T BUY A BLUETOOTH USB STICK!
I would recommend this to a friendRated 3 out of 5 stars
DVI-D cord not included
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't come with the DVI-D cord that was needed in connecting it to a monitor, but a Best Buy associate helped to get that cord.
I would recommend this to a friendRated 3 out of 5 stars
Do I need to add something to this?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It runs basic MSN games but crashes with Steam games, and will not load Roblox.
No, I would not recommend this to a friendRated 3 out of 5 stars
Bruh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I’m going to say is if you are serious about gaming don’t buy this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth this much trouble.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So excited when I bought this PC only to be faced with problems with connecting to the internet and with hours of waiting for the customer service line to get to me. This computer cant find my homes wifi even though all my other electronics and laptops can find and hook up to it no problem. Ive tried numerous of troubleshooting ideas but no luck. I even returned the pc for a different one but still facing the same issue.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Ernie,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Please make sure you've attached the WiFi antennas to the back of your PC, without the antennas the range is significantly reduced. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Worst Computer Ever purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter purchased this computer from Best Buy after Christmas with her birthday and Christmas money. This computer has never worked right. It shuts off randomly when she is in the middle of school work. Very very upsetting to her. She comes back from out of town and now the computer wont even come on. You can see the lights on the computer and the keyboard but wont work for the mouse, the monitor, or anything else that is plugged into it. This has to be the worst product ever produced. I spent way less money on the all in one computer and have had no issues with having it for 4 years. She had your product for a few months and started having problems.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look elsewhere for an inexpensive gaming PC. Looks cool when running, descent components for a good price. However...after initial unboxing, setting up, and plugging it in, the pc did not recognize my monitor. Went to good old google to find out reasons why, only to find out my issue was a very common problem with CP PC's. Took cover off case, made sure all my connections were good and snug, powered back up, bingo, monitor works. Until today...3 days later, same issue. Doing a simple "cyberpower pc monitor" google search, again, told me all I needed to know. This hunk of junk is getting re-boxed tonight and returned tomorrow. Save your money and your aggravation.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Frityz,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi connectivity was an actual joke. It couldn't be more than 20 ft. from the router or you'd risk losing the connection, which was absurd. Also, it would often glitch and say there's no internet anywhere... Then after two weeks, it started frequently shutting down while I was editing photos, watching videos, or playing games. I attempted to update the drivers but the system would crash before the updates could finish. Finally, it stopped turning on... Returned it immediately. I've never been more disappointed in a product in my life, quite literally. Would give 0/5 if possible
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear dbran333,
We apologize for any inconvenience this may have caused you. Please be sure to attach the WiFi antennas to the back of the system. Without the WiFI antennas attached your WiFi signal is drastically reduced. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Never worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display never worked. You need to look at the actual PC support website because Best Buy’s reviews are NOT accurate for this PC. TONS of people had the same problem I had and I have no idea why there are so many positive reviews for this computer. I went through all the troubleshooting and plugged it into several different monitors and it still didn’t work. I bought this for my son for Christmas and I’m Not happy! This is absolute garbage and I truly believe the honest reviews may not be showing up here. Do NOT waste your money on this pile of garbage computer!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Trash computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a garbage computer I should’ve never bought this when I got it I turn it on in the graphics card wouldn’t even work I mean I can even get a signal to my monitor the guy there said that this is probably gonna be the best PC I would get in there I may have to buy 8 gigs of ram well I was wrong this is basically the worst birthday present I could ever get in a total waste of money I would never buy this not even for the person that I hate the most
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Buy at your own risk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this computer on January 30th it says no signal on any monitor I connect to it. All fans work except the ones of the graphics card. Support does not seem to be helpful at all. Mostly likely will return unless the issue is resolved.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Brandon,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We Understand if you opted to return the system. However, if your still in possession of the system please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
It won't even turn on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited because this was my first gaming PC but it won't even turn on. I've plugged in different outlets and the back switch is flipped on and I've pressed and nudged every button and it's dead as dead can be. I'll be returning this asap. I know I can probably open it and fix it but if I wanted to do all that I would had just built my own.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the worst purchase I have ever made. It crashed right when I turned it on. This was Before I instilled any games. Was on chat getting transferred every 5 minutes for 2 hours straight. For them to say “we will give you 10% off if you keep it”. So, I get to keep a broken machine for 10% off, like what? Returning and would not recommend.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Charles,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pins were not connected and am going to have To go to bestbuy
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Moises,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Didn’t even turn on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would no even turn on and would not connect to the monitor. It is a literal peace of junk
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jack,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Sounds issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone does not work on this PC. Unable to get help from cyber support. We even bought the cyber power headset. The microphone doesn’t pick up person speaking, just the noise of the game.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear VS38,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Worst PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.day i got it started blue screening still to this day i now facotry ressetted and its stuck their permnantely waste of 600 dollars for christmas....
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
serious problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked for a month then microphone just stopped working and then it randomly wouldnt let me use bluetooth
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My pc wouldn’t turn on I tried putting in new cables but still nothing turned on
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Blade,
We apologize for any inconvenience this may have caused you. Please make sure the switch on the back of the system has the ( -- ) side down and try pressing the power button located on top of the PC. In the case this does not work, please feel free to contact our tech support team at your earliest convenience for further assistance; we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support