Customer Ratings & Reviews
- Model:
- GMA4800BST
- |
- SKU:
- 6400451
Customer reviews
Rating 4.4 out of 5 stars with 1663 reviews
(1,663 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the Gamer Master Gaming Desktop's impressive performance, great price, and ease of setup. Many appreciate the excellent graphics and high FPS rates achieved while gaming. However, some users experienced issues with fan noise and occasional problems with the mouse and power supply. Overall, the positive feedback on performance and value outweighs the reported issues with certain components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Got a dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer broke within 2 hours. Could not turn it on. Easy to use before that happened though. Successfully returned it.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear MonaK,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Computer review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has a lot of problems the first week. I ended up returning it and getting a replaceable. The first week it froze one time. Hopefully that’s it.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Bestbuy price match policy horrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system itself is good but the price match policy at Bestbuy is horrible! I purchased this computer at Bestbuy at full price 20 days ago and today the system has a discounts of $200. I call Customer service and went to the local Bestbuy store and they werent able to price match their own discount. Now I know I will order through Amazon only from now on because they were able to price match my product within 30 days of purchase. Again this is a review for Bestbuy policy.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Hunter,
We apologize for any inconvenience this may have caused you. We recommend getting in contact with Best Buy directly for further assistance on this matter as they handle the pricing and promotions.
Rated 1 out of 5 stars
Worst time for my bday
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd time I get this cyber pc The first time It just kept Turing off and on we called the company they just me told me a Bunch of stuff and didn’t work we returned it and waited 2 weeks, 2 weeks later TODAY we get it and we thought the mouse was broken but The back were you Connect your stuff was not working I connected the mouse to my PS4 and it worked we also bought other cable we needed but that wasn’t it we don’t know if we should refund or order again
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Youdontneedaname,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Dead and they won't answer the phone.........
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.machine crashed days after the return window and Best Buy won't take it back. They reinstalled windows but it still blue screens and not functional. CyberPower will respond to this review saying to contact them, but we have tried daily for weeks and get hung up on after 1 hr on hold. Now we have a brick for a computer and this was to help with remote learning. Caused my son to get behind and now trying to catch up. Stay away.......
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
Sorry to hear you had trouble getting a tech support assistant on the line, currently hold and response times are longer than we would like due to the busy holiday season and the effect the COVID situation has had on our normal operations, as we work to keep our employees safe and continue to serve our valued customers. Please allow a couple days for an email response or give us a call again at your earliest convenience, we're always happy to assist you. We appreciate your patience and understanding.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 2 out of 5 stars
We had trouble getting the machine. Within 4 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still having issues with it. The icons are so large they take up most of the monitor screen
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear PATTY,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Please make sure to adjust your Scale and Layout in your Display Settings. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Received bad PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with this PC right off the bat. Monitor randomly turned off the first night using this. Then over the course of the next four weeks, I would experience random freezes. If I left my PC on and returned like 30 minutes to 1 hour later, my PC would be unresponsive. Even if I was watching Netflix, 40 minutes into my episode, my PC would just freeze. I would have to press the power button to force it to shut down.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Enrique,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
It’s ok for gaming but needs more fans
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My gpu would crash from being around 100 degrees Fahrenheit because the cooling wasn’t good enough
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Dave,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Normal temperatures for your graphics card should be 30-40C idle and can jump to 70-80C while under load. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Poor pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not really a good pc, it takes forever to boot to windows and while your gaming the games will crash. It feels like I bought an old pc
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Shescrying11,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Bad product power keep shutting off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work for 1 month and it keep shutting off by it self . Don’t know what to do now . It’s expensive and doesn’t last long .
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Don’t buy this !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This prebuilt is so horrible the graphics card ended up crashing every time I would play a game or download anything. Took it to Best Buy and got a new one shipped to my house in which that one came with a missing part including damaged glass and hardware. ULTIMATELY got my money back and had to take my business somewhere else. Please do not buy a prebuilt at Best Buy it will be the worst decision of your life.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear David,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system, however, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Don't buy this brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this computer for 4 months. It constantly crashes. Now when I turn it on the date displayed is 400 years in the future. I tried taking to Geek Squad and they said it is probably the motherboard however they can not touch it I have to contact manufacturer. I've been on hold for hours until being disconnected. Tried emailing with no response. So right now I am looking at a $800 paperweight.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Sorry to hear you had trouble getting a TechSupport assistant on the line, currently hold and response times are longer than we would like due to the effect of COVID situation has had on our normal operations, as we work to keep our employees safe and continue to serve our valued customers. Please allow a couple days for an email response or give us a call again at your earliest convenience, we're always happy to assist you. We appreciate your patience and understanding.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Constantly Reboots Itself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time and money on this PC. I got this PC with a faulty mouse and the PC constantly reboots itself. I exchanged it for a new one, it worked well for about 2 weeks. Then it started to continue with the same issue. Customer support didn't help me at all.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Nate,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Went through 2 in 1 month! Trash!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely trash! 2 in 1 month! The first one the windows kept crashing. I was able to delete the windows then downloaded it again. Still nothing. I returned that one for a new one. I had the new one and it worked fine for 2 days and I go to get on it the 3rd day and the computer was fried. Wouldn’t boot no nothing. Got my money back and will never go through cyberpower again! Do not buy!!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mario,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the ssytem. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
No display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey I got a question. How do I get the display to work? I just got this PC today. The PC turn on and everything but it won’t connect to my monitor for some reason. All the cables in the PC are connected. Every cable from the PC and monitor are connected correctly. No cable is broken. How do I get the display to work? This PC is a prebuilt, it suppose to work. Anybody could help me? I don’t wanna waste all my money.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear kb420,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Please make sure your cables are connected to the video card and not the motherboard. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Came without windows 10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came packed well and in tact however they forgot to install windows 10...Def don’t recommend especially for newbies.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Reese,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Stay Clear of this PC 1 star is to many!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worse purchase ever. The motherboard died after 60 days. The 200.00 Geek squad extend repair doesn’t work on motherboards. Bestbuy is not allowed to send Cyberpower PCs out for repair. Customer has to ship and pay shipping 200.00 for covered manufacturers warranty. Now I’m out 200.00 for Geeksquad plan and 205 for potential shipping. Why does bestbuy sale this computer?
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear BrianinClayton,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Nothing but Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the absolute worst PC I have EVER purchased. Straight out of the box it has done everything but work properly. Geek squad was no help as they had no idea what they were doing and just wanted to replace it with a more expensive PC. We have tried fixing it for a while now but nothing has worked.
No, I would not recommend this to a friendRated 2 out of 5 stars
power supply needs an upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this to someone unless they were okay with changing out the psu. Besides that it runs perfectly fine
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear djdncjdnd,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Piece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible piece of garbage. Can't believe Best Buy even sells this thing. Apparently it's a 50/50 shot whether it will work or not. It crashed after only 3 days, after doing a Windows update, and we got the blue screen of death. It shouldn't even be sold by Best Buy. I brought it back and built my own, with the Best Buy Geek Squads help. Much better than this paperweight.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Gunnerrip,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support