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Customer Ratings & Reviews

Your price for this item is $902.99
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Customer reviews

Rating 4.4 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the Gamer Master Gaming Desktop's impressive performance, great price, and ease of setup. Many appreciate the excellent graphics and high FPS rates achieved while gaming. However, some users experienced issues with fan noise and occasional problems with the mouse and power supply. Overall, the positive feedback on performance and value outweighs the reported issues with certain components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,663 reviews
  • Rated 1 out of 5 stars

    Computer was fast. Now the HDMI port does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a lot of money for this computer. Disappointed the HDMI port stopped working after 30 days. This is not what I expected. Now I have to figure out what to do. Really upset I spent so much money.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Notbuyinganymore,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition of the PC, was terrible !!!!! The first one I received had debts all over it and it wouldn’t even power on. The second one also had some dents but it actually worked.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Drew,

      We apologize for any inconvenience this may have caused you. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter; we're always happy to help.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    Awful Quality Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful quality control. Returned the first one because the PCIe slot for the GPU was Damaged. Returned the second one because the RAM card was damaged. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Ramsey,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Not recommened.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the two and a half days I owned the computer, I encountered six blue screens. Customer support is nonexistent as well. Would not recommend this at all.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear GutsOfThor,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    BSOD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BSOD after setting up PC. Will be exchanging and hoping that replacement works. Was really looking forward to this as it was a gift. Quite disappointing

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear BossLady,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Terrible, wish I could return it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer for a year and a half now and have had problems since the first month. Just build your own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BB selling old stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it first... It has problems of black screen/Microsoft store not working. I bought it again but new one takes more than 5 minutes to boot.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Overheating

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer to start gaming and within 6 months it would over hear and restart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would never use more than like 8 gb of RAM and then I accidentally deleted windows because of its stupid BIOS. Screw cyberpowerpc.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear TheCyndaquil,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    would not recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to send back to have repaired after 3 months, froze up they had to rebuild it and it cost 172.00 to ship it just a waste of money

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We apologize for any inconvenience this may have caused you. If you would like an update on your current RMA, please do not hesitate to contact our RMA status department for further assistance; we're always happy to help.

      RMA Status:
      (855) 888-2039
      RMA.Status@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 5:30PM PST

  • Rated 1 out of 5 stars

    Windows not activated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star review for the simple fact it came with an unauthorized version of windows, no key in the box or included. Great machine but still.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Danfab,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    rip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received the computer and it didn’t turn on. took it to best buy and they couldn’t turn it on either.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year and it crashed. It will no longer turn on, hard drive failure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a dent and it had a constant blue screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived with SEVERAL pieces defective. Don't waste your time

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Ellie,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    BSOD every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BSOD every time and games kept crashing. I do not recommend this computer.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Mark,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this PC not even 6 monthes and the gpu is already broke very unhappy !!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear AaronR,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    In the shop at 42 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already in the shop for the blue screen failure after not even two months.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    not good rather build one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer keeps crashing. updated my gpu software and still isn't working

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a pre-built gaming computer. They are absolute garbage.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Noone,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support