Customer Ratings & Reviews
- Model:
- GMA5200BST
- |
- SKU:
- 6430867
Customer reviews
Rating 4.4 out of 5 stars with 2311 reviews
(2,311 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Gamer Master Gaming Desktop favorably for its performance, ease of setup, and good graphics capabilities, frequently praising its value for the price. However, some users experienced issues with the power supply and reported inconsistent fan performance. Positive feedback also centered around the ample storage and smooth gameplay at high frame rates. While some users found the included keyboard satisfactory, others noted the need for a RAM upgrade.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
So far so good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working great! Love the colors on the fans.
I would recommend this to a friend- Cons mentioned:Power supply
Rated 1 out of 5 stars
Not that great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this as a replacement because my first PC's power supply was defective, but as soon as I got this one, the graphics card was defective and there is just too many problems trying to get the PC to work. The point of a pre-built PC is to not do any work other than plug it in, but with these, you gotta spend extra money fixing them and probably getting replacement parts. That's 2 CYBERPOWER PC's that were defective out of the box for me.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 3 out of 5 stars
Gamingpc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it! However, after having it for 2 weeks, it wouldn’t turn on. We had to bring the product back and they were out of stock so weren’t able to get a new one to fully enjoy
I would recommend this to a friendRated 3 out of 5 stars
Started to turn off all of a sudden
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas present for my son. It’s great except just started to have issues where it will shut down for no reason. Not sure what to do we may need to have it looked at.
No, I would not recommend this to a friend- Cons mentioned:Power supply
Rated 1 out of 5 stars
Broke in 1 day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pc it came very fast, and it worked great for the first day then I was in the middle of a game and it just died and wouldn’t turn on. Power supply died, I have noticed most of the bad reviews on here sound like power supply problems. Contacted cyber power and it was gonna take 3 weeks to get a new power supply. Took it back to Best Buy and they are sending me another one. Maybe this one will work better.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Wesley,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Very Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My package was in very bad shape it was obvious that it was thrown around and crushed, but this isn't BestBuys fault this was the work of UPS. Luckily there's some decent protection inside the box. I got my computer a few days ago and it's been a terrible experience. I need to jump though hoops to get it booted and when it does boot the display is flickering and then a "driver timeout" error happens and the computer goes back to not booting for a few hours. I've been attempting to get in contact with support but every time I call I wait for a long time and then they hang up. I do want this computer so hopefully I hear back from them soon or I will be returning this computer since BestBuy only gives you 2 weeks to return. I have already tried plenty of troubleshooting but nothing seems to help. I can only imagine someone that doesn't know anything about computers buying this expecting to just plug it in and go.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 3 out of 5 stars
CyberPowerPC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally just bought yesterday! So far I love the way it looks and I can tell that's it's good quality. Definitely will be looking into upgrading the 8GB
I would recommend this to a friendRated 3 out of 5 stars
Great for the first year...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System worked great for the first year then the GPU started failing. 1 year is way too early for a decent GPU to fail.
No, I would not recommend this to a friend- Cons mentioned:Power supply
Rated 1 out of 5 stars
Prebuilts suck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend getting this prebuilt, literally only lasted me a week and a half and boom... power supply died. Was sorta forced to get a prebuilt, but now I’ll be able to build my own because certain parts are back in stock. I’d really consider making your own pc, the same budget and you’ll get yourself a good pc. But good luck trying to find any parts currently.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear KevinD04,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
The Jury is out on this computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son likes the look of the computer but he can’t use it because it’s the electronic out of the 15 in our house that can’t find a wi-fi signal. It seems the antennas they sent may be malfunctioning. I called the manufacturer’s customer service number and they said they would send some new antennas but that was 3 weeks ago and still no attendance so I’m frustrated. The product may be a good buy but so far I can’t leave a good review.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear TravC,
We apologize for any inconvenience this may have caused you. If you would like an update on your RMA, please do not hesitate to contact our RMA status department for further assistance on this matter; we're always happy to help.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 2 out of 5 stars
Not the hassle-free experience for which I hoped.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked right out of the box as intended and was great for about 5 days. At that point, the PSU failed and I went through the RMA process with CyberPower. Getting the RMA was a relatively painless process. However, since then, there has been no communication from their RMA department with regards to the receipt of the failed PSU or timeline for a replacement. TL;DR No plans to purchase a pre-built machine from CyberPower ever again.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Stove,
We apologize for any inconvenience this may have caused you. If you would like an update on your RMA, please feel free to contact our RMA status department for further assistance on this matter; we're always happy to help.
RMA Status:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 5:30PM PST
-CyberPowerPC Support
Rated 3 out of 5 stars
Not Bad But,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not a bad PC gaming for someone whos starting to play on a PC , but mine stop working after 2 weeks. I think It was damage or something
I would recommend this to a friend- Cons mentioned:Power supply
Rated 1 out of 5 stars
Power Supply failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my daughter, and less than 2 weeks after hooking it up, and under rather light use, the power supply has failed. CPPC support takes forever to get through to, and only offered an RMA if I pay return shipping. Luckily BB has a good return policy and I'm still within the holiday return period because I'll be returning this.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear SaltyPirate,
We apologize for any inconvenience this may have caused you. Should you have any further questions or concerns, please do not hesitate to contact our tech support team at your earliest convenience, we're always happy to help.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
- Cons mentioned:Power supply
Rated 1 out of 5 stars
PowerSupply Failed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power supply failed within 6 weeks of first power up. Just glad -handling from the manufacturer, no real support. Bummer too, if they would just send a replacement like they promised, all could be OK. Too bad. Thought it was a good purchase. Rethinking.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 3 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer we got we set it up and started playing the fan on it kind of loud and noicy when u play games on it
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Cons mentioned:Power supply
Rated 1 out of 5 stars
Cyperpower PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine arrived, I hooked it up and it started working fine. I was able to download a few things and then it began to shut off on its own. My guess is a faulty power supply or something wrong with the graphics card. I'm not impressed and I don't think this is a best buy problem but a manufacture problem.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear West,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 3 out of 5 stars
Okay PC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay pc to start off with but you are missing 8gb of ram, extra fans and motherboard is iffy.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 3 out of 5 stars
the good and the bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the computer and speeds it runs...but on the downside the darn computer wont stay in sleep mode
I would recommend this to a friendRated 1 out of 5 stars
Disappointment and Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has 1 star because I could not give it zero. After 12 hours of operation, this tower started rebooting on it's own. Full reboot, not just exiting out of a program. And it wouldn't stop unless it was fully shut off. Tried all the recommended fixes and nothing worked, leading to the conclusion of yet another hardware failure in a CyberPower product. That was the second tower of the same product type because the first one wouldn't even turn on. CyberPower uses the cheapest possible goods and it shows in their final product. The disappointment when the product doesn't work far outweighs the supposed monetary value when attempting to purchase a gaming PC on a tight budget.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Loki,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Didn't work right out the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc will not show a display on the monitor so not sure how well this pc will work out! Returned it immediately and waiting on a new one! Shouldn't have to go through this with a brand new pc right out the box! And looks like I'm not the only one with this same problem! This needs to be fixed fast or ALOT of customers will be mad and returning purchases!!!!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support