Customer Ratings & Reviews
- Model:
- GMA5200BST
- |
- SKU:
- 6430867
Customer reviews
Rating 4.4 out of 5 stars with 2311 reviews
(2,311 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Gamer Master Gaming Desktop favorably for its performance, ease of setup, and good graphics capabilities, frequently praising its value for the price. However, some users experienced issues with the power supply and reported inconsistent fan performance. Positive feedback also centered around the ample storage and smooth gameplay at high frame rates. While some users found the included keyboard satisfactory, others noted the need for a RAM upgrade.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Purchased for high demand 3D software use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the computer for a couple days, so I will come back and amend if needed. Very solid computer for the price. It is set up well and is a quick plug and play setup. I am using this setup to run 3D printing software, Fusion 360, and Adobe Illustrator simultaneously and so far it is not even breaking a sweat. Highest spikes I have had while running all of that together has been about 20% CPU, 60%RAM, and 30% on GPU. Haven't actually run any gaming yet since the primary need is for the maker space. All in all, very pleased with the bang or the buck so far and it's a pretty sharp looking piece of hardware to boot.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this pc. We bought this for my son for his first gaming computer and he had this for less than 3 weeks and stopped working. Took it back to the place we bought they said it would cost over $100 to diagnose it then whatever $$ to fix it. Spoke to manager they ended returning it and replacing it with a new one. Had that one 3 weeks again computer crap. Waste of money
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jason,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Absolute crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute piece of junk. Did not even work right out of the box. My sin has been waiting for his gaming pc, brought it home he was so excited just for his heart to be broken. Couldn’t get it to work out of box. Save you money on this and go straight for the Omen or Alienware. That’s what we ended up doing,
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We Understand if you opted to return the system. However, if your still in possession of the system please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crashes all the time while playing basic games, like Roblox
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not purchase this computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 weeks after I gave this to my salon for his birthday. Now it’s non returnable! I won’t purchases anything else from Best Buy! This issue the worst product I’ve ever purchased. While playing a game it just shut off and never turned back on. Do could give it no stars I would!!!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We Understand if you opted to return the system. However, if your still in possession of the system please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Windows software not accessible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give no stars I would, computer was late arriving. The windows software is not accessible due to the system not recognizing the embedded windows product key. Called manufacturer n told they would email me the windows product key that day. One week later no email and no product key.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Buy from someone else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC has a continuous Blue Screen problem. Even with all the stuff I've added (which is compatible according to the manual it comes with), it still finds multiple random ways to crash when you least expect it. Coincidentally after the return-by date. Do yourself a favor and buy from a PC place that knows they're selling you a complete and working product.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Nathan,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Defective graphics cards
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two for each of my kids and neither would startup fully. After contacting CyberPowerPC support, it was determined that they both had defective graphics cards. Had to go through the hassle of returning and choosing another pc.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Leatherman87,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Cyberpower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to use it since we got it the video is not sending a single to the monitor. Have called cyberpower was left on hold for a hour and gave up Tried calling back a few days later to get a message that they are to busy I’ll have to call later. I am taking this to geek squad tomorrow. If I could give this thing less than 1 star I would. IM NOT IMPRESSED.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Poor products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd computer that didn’t work!! Ridiculous. These were bought as a birthday gift for a 13 year old. 1st one out of the box didn’t work, so back to Beat Buy. No more in store so ordered this one online to be shipped to us. Waited for almost 2 weeks, got it, plugged it in, NOTHING!! Don’t understand why Beat Buy is selling this kind of stuff!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Joni,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
No Power
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PC has no power. I can’t turn it on after using it for 2 months. Trying to contact for warranty
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear SkyV,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Software/error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first hour of it running seemed fine. But later on the day my screen kept going black on me and restarting. It kept on restarting to a point it put me in windows safe mode. I check my cables and everything was fine. Then I got checkers screens. I had to finish this on my phone because the pc kept restarting on me while typing this.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Austin,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Needs to be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year unfortunately, thought it would last
No, I would not recommend this to a friendRated 2 out of 5 stars
Won’t turn on after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer for 2 months, and it won’t turn on all the sudden...
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Buy at your own risk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase at your own risk. Got it shipped and when I started it up would not boot with hdmi. Connected display port then it worked but it looked glitchy and did not even boot. Took it to best buy they said it was vest to just return and exchange and they don't have any in stock so waste of time buying this pc.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Bayani,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Didn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came broken. Return was easy. USB ports weren’t connecting it shut down repeatedly. I really loved everything that came with it but didn’t get to see the benefits. Made me nervous to purchase again so went with another brand. I was disappointed.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We Understand if you opted to return the system. However, if your still in possession of the system please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first day we set it up it worked for 2 hours and the whole thing stopped working (crashed) ! Horrible , we had the geek squad come out n also had them look at it in the store and said it was fried ! Went to exchange it and they were out of stock and so my son got a refund but was soooo disheartened
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Gaming pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came to me damage in shipment. But other then that it’s a nice computer.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear GamerGirl1234,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Not Worth The Money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second CyberPower PC that I will be returning to Best Buy. First one had an issue with Windows that wouldn’t activate so system literally crashed and would reboot every 5 minutes. Second one worked fine for about 2 weeks, then system crashed and now PC doesn’t start. Don’t waste your money on this brand!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear AbeG,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 2 out of 5 stars
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got home and wouldn’t start up had to bring it back in and get it replaced
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. Please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support