Customer Ratings & Reviews
- Model:
- GMA5200BST
- |
- SKU:
- 6430867
Customer reviews
Rating 4.4 out of 5 stars with 2311 reviews
(2,311 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Gamer Master Gaming Desktop favorably for its performance, ease of setup, and good graphics capabilities, frequently praising its value for the price. However, some users experienced issues with the power supply and reported inconsistent fan performance. Positive feedback also centered around the ample storage and smooth gameplay at high frame rates. While some users found the included keyboard satisfactory, others noted the need for a RAM upgrade.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 months. Manuf. Defect. Had to get a new one shipped
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics Card died 14 months after purchase date. Desktop was only used for office work. No gaming or video watching use. Conveniently just outside of the warranty window. Equivalent card costs nearly as much as entire system originally costs.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this for 6 months and will not turn on now. Was hooked up to surge protector. Best Buy could care less and manufacturer will not return emails or calls. Totally left with an $800 PC that doesn't work with no recourse. DO NOT BUY. Had to give it one start, or it would have zero.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much the worst computer I've ever bought. Had it two days before it started randomly restarting, even when I wasn't actively using it. It regularly disconnected from the internet in the middle of any online games I tried to play and basically made itself completely useless. I took it back.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Ashley,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Very poor Quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month of use, Graphics card kept on crashing even after updating drivers and SW, changing settings and reverting to old drivers. Graphics card crashes every 1 hour. Now the motherboard is toast. its wont even boot and provide power to USB ports. Avoid like the plague!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
No Connection To Monitor - Don’t Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the pc would not connect to monitor - no signal. I’ve seen a few reviews about this but decided to take a chance. I wouldn’t recommend anyone buying this pc or from this brand. I know it’s hard to get a any graphics card right now, but I’d rather wait than purchase this again.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear jtrap,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Replacing a year old ryzen 7 edition that was unrepairable per geeksquad. This one came out the box with the face plate off and the fans are humming and rubbing super loud. What a bunch of junk for a extremely high price
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Branden,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Don’t buy this pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t order online came in with problems my pc wouldn’t connect to monitors or anything via hdmi or display port kept getting no signal then finally worked and graphics card is internally damaged and screen has zig zag lines and all over disappointed in this item also waited 2 weeks for it to come in
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend this computer or buying from Best Buy. The video keeps crashing. Cannot get the Radeon RX 580 to run games. Downloaded all the latest drivers and still crashes. Have tried to call Best Buy multiple times and get put on endless holds. I will be returning this computer tomorrow.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. After a week the computer would not turn on. I brought it to Best Buy and was informed by the geek squad that it’s common for these PC’s to randomly stop working. They could not fix it, and ended up issuing a credit. But still...... So disappointing
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Cas1,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Not a good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item 3 days later bc the motherboard blew. Very disappointed. Had to go and get refund and purchase a better brand. This was my son's Christmas gift and both of us was very upset. Only to return it and the sales person said "We always get this brand returned."
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Deimere87,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Horrible pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pc for gaming. I got it home booted it up. Ran the updates. Downloaded steam. Then bsod after bsod. Cyberpower has the worst support ever. Thank god I bought it at Best Buy. Easily returned. Best Buy’s customer service was exceptional. They should not sell these pc’s.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Danielhan,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please feel free to contact our tech support team at your earliest convenience for further assistance on this matter; we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad pc, the wifi issue on it is terrible (before you say anything, every other device has 200mb+ and this pc has 10-20), gives blue screen the moment i bought it, irql less or equal. Been trying to fix it for 3 weeks but returned instead. Overall very bad experience.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jake,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system, however, if you're still in possession of the system please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
2 faulty systems back to back
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one would power on the power off went to exchange it and got a new one now this one won’t display anything on the monitor called the company and they said it was due to a faulty ram ... honestly not even worth the trouble I should’ve just built my own.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We Understand if you opted to return the system. However, if your still in possession of the system please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Best buy sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy again from best buy ever again There bullcrap 15 days return policy is down right bullcrap i bought my pc from there and wish everyday i didnt if you dont believe in the product your selling better than you do then just quit selling it
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
crashing and hardware failure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 4 month the drives started to fail and crash my computer every hour or so. cyberpower didnt accept a swap out or to fix it under warranty either. trash company and trash pc. not worth imo.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear bno506,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Performance, Price, Speed
Rated 5 out of 5 stars
Always thought I had good computers before this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All around a fantastic computer! It has amazing speeds, graphics, as well as a lovely design, with room in the tower for future upgrades! It handles internet browsing like a dream, not a single slow loading page yet! It does great with my drawing tablet and art program, and it handles any game I've tried to play on it! It's also cost effective, especially when compared to other gaming pcs out there!
I would recommend this to a friend Rated 1 out of 5 stars
Wait till it’s Norma again...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend right now... they are making them like they use to... Bought one for my son before all the Computer stuff when crazy and work flawless... but Bought 2 within a week and both DOA... so returned both and went with a different brand.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jeremy,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered three pieces of this product and every time there are problems with the accompanying parts, I return the request to the best buy company, and a new order is made until I demanded to return the money and cancel the order. It was a very bad product.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system, however, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my grandson's birthday. Ordered online. It didn't work straight from the box. Took back to store who did not have that model. Returned this broken one for a higher priced one they had on in stock
No, I would not recommend this to a friend