Customer Ratings & Reviews
- Model:
- GMA5200BST
- |
- SKU:
- 6430867
Customer reviews
Rating 4.4 out of 5 stars with 2311 reviews
(2,311 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Gamer Master Gaming Desktop favorably for its performance, ease of setup, and good graphics capabilities, frequently praising its value for the price. However, some users experienced issues with the power supply and reported inconsistent fan performance. Positive feedback also centered around the ample storage and smooth gameplay at high frame rates. While some users found the included keyboard satisfactory, others noted the need for a RAM upgrade.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened it, excited to turn it on, turned it on....came dead on arrival. Wouldn’t connect to any of the monitors. Tried everything and even geek squad couldn’t get it working. Returned it and have a new one coming so we’ll see how this one is.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jeff,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
No Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appeared to be a nice computer and had all the hardware needed to run Flight Simulator 2020. However it did not have an operating system installed and trying to work with CyberPowerPC was impossible. I returned it and bought a Lenovo.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the system, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Terrible buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one came defected out of box Got exchanged. The second one lasted not even 3 weeks. It suddenly shut off. I couldn’t turn it back on.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Failed after a week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc worked great for about a week than completely died and wouldn’t even boot windows. I tried to reset the pc and reinstall windows but it blue screens when i tried to complete the windows installation. Returned and got a refund.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Very upsetting with product for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month old and it dosent turn on already haveing to take it over an hour away for service hopefully they can fix it on site and not have to send it out for repairs
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Worked great for a week.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this thing for the first week I had it, and then it suddenly stopped working and I had to return it. Best Buy was great about taking it back though, unfortunately I can’t recommend purchasing this.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer worked for TWO days before it started shutting down on me randomly. No game would work not even fortnite. Would shut down instantly upon trying to play any game for five minutes. Completely useless and such a ripoff.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Ram
Rated 4 out of 5 stars
Starting PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had my PC for about 2yrs now and has been running great only thing i had to do was upgrade my RAM but other than that i have mo problems running AAA games on high settings ! Would recommend as a starting PC
I would recommend this to a friend Rated 1 out of 5 stars
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must’ve received a defective unit. I tried to load a video game after set up and got a checked pattern on the screen. I brought it to the store and they determined it was a faulty graphics card. The LEDs sure are pretty though!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Andy,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pc is so bad. I bought one for me and one for my brother and on arrival neither of them turned on. I thought I wouldn’t be one of the people that got a bad one but I was. Do not buy this pc. It is not worth it at all.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Cooper,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Ease of use, Performance, Ram
Rated 4 out of 5 stars
Pretty decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LED lights have 5 different settings, if I were you guys I'd buy some 16gb RAM along with it to switch out. So far I've had it for a day and it is working well. I get over 240 FPS on league of legends, I can run ARK, and COD 3. It's easy to set up just plug and go.
I would recommend this to a friend Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I hate leaving bad reviews but I’m sorry this time I can’t help it..this Compiuter was returned after 2 days of use...it was shutting off randomly every 15 min...disappointed my child ..it was his big Christmas gift
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Ornelakk,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
PC with too many issues read online first
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with the graphics card. Never buy prebuilt. I’m having to replace so many things. It’s not worth it. The pandemic had me bored spending money I didn’t have
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke down one month after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on 3/10/21, a month later it stopped working and CyberPowerPC never responded to my repair inquiries. I would not recommend this PC to anybody.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this Zero stars if I could. Bought this for my son as a Christmas gift and it worked for maybe a week and that was it. Returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. It Started getting blue screen of death on day 3. Turns out it’s a Windows 10 issue; however, Microsoft Windows IT could not repair it. Waiting on a new pc. Hopefully we don’t have the same issue.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased online through BB. This was the 2nd one through best buy within 2 weeks. Geek squad would not work with me... had to call cyberpower directly even with a warranty through Best buy... horrible
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Gaming pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these. First 1 works great no issues. This one came with a broken fan. Agreed to have fan replaced by Geek Squad and was told the pc does not boot or function correctly. Had to return.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you are still in possession of the PC , please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Stopped turning on after less than a month of use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started to randomly turn itself off after just a few days. Then today is just stopped turning on completely.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
- Pros mentioned:Ram
Rated 4 out of 5 stars
Great PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been 3 years since ive owned this pc and has not failed me yet,ive only upgraded the ram and to 16gb and gpu to a 2060s and so far so good for 1080p gaming!
I would recommend this to a friend