Customer Ratings & Reviews
- Model:
- GMA5200BST
- |
- SKU:
- 6430867
Customer reviews
Rating 4.4 out of 5 stars with 2311 reviews
(2,311 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Gamer Master Gaming Desktop favorably for its performance, ease of setup, and good graphics capabilities, frequently praising its value for the price. However, some users experienced issues with the power supply and reported inconsistent fan performance. Positive feedback also centered around the ample storage and smooth gameplay at high frame rates. While some users found the included keyboard satisfactory, others noted the need for a RAM upgrade.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible and I had till March 5 to return item won’t turn on extremely poor Service and this product your selling at your stores
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
I hate it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY !!! It WORKED FOR 3 months normal ware and died .. sent it off to to cyberpower pc to get fix and it came back worst now I have $900 pc that I can’t use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 4 months before having issues with it booting up. Don't buy from best buy. Would not recommend. Be better to have someone to build a computer for you.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 4 days and quit working. Best Buy was very helpful to get a new one ordered to replace it. Purchased for our 11 year old for Christmas and unfortunately it didn’t last.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear KrissyTarwater,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was packed nicely, but wouldn't run program. Double checked all cords and still wouldn't load the basic programming. PC shut off after 2 to 3 minutes automatically.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Momofsix,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Worst gaming PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our second computer and it won’t turn on!!!!! Something is wrong with the power. I will be returning again this time for a completely different computer!!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Lemon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bueno! Glitchy out the box, kept crashing, my son loved the case and the fancy lights but that’s all it had going for it. We returned to Best Buy after 10 days.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Computer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service. The computer has been broke since I’ve got it and they’ve diagnosed is 3 times now to tell me there’s nothing they can do
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 month of use, just stopped working would not turn on, had to return it and get a different computer.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear UncleBuck,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very bad product and stops working after a while and couldn't figure out what to do about it. very disappointing!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your monry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the next day Astor geek squad guy said cheaper to return and buy a new computer than it would be to send out and have them fix u and reshoot it
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand if you opted to return the system. However, if you're still in possession of the PC, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Cyberpower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with it already. Not impressed with this pc. This was a Christmas gift and now have to bring it back to store which I live over an hour away.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Late and Damaged on Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an item that took 27 days to arrive and the box looked like it had been kicked from California to Florida!! Returned w/o opening! Never again!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Daktari,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Hard Drive failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I bought this for my daughter for christmas, not even a month and the hard drive failed. Cybepower has horrible customer service. Do not buy.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Kreilley,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Great Versatile PC for Games and Streaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC for the price. I was a Playstation gamer all my life but finally wanted to get a PC in order to play the newest PC games and because I really needed a computer now with the pandemic and all my college classes being online and such. Happy to say that I am extremely happy with this purchase. It can run pretty much everything I have tried (Fortnite, Call of Duty, Sekiro, Cyberpunk 2077). According to Can You Run It website, it can run 99% of all available games out as of December 2020 and has the recommended max specs for 97% of games. I have also experimented with the streaming capabilities and was able to stream COD and run it at a minimum smooth 60 fps at 1080p. The only honest downside that I can give it is that while the 3 fans keep it always cool under heavy loads the fans are audible (I play with headphones so I do not care, and my PS4 fans were much louder and sounded like a jet plane taking off, this is much quieter). If you plan to use it for the newest games, do yourself a favor and buy a pair of 8gb RAM sticks for 16gb RAM support and you'll pretty much be future proof for all the current games. You might want to upgrade the keyboard in the future though. The one that it comes with is fine, but the design isn't the most comfortable I've had for my hands. The mouse has lights that change color and are pretty cool. You can also change the lights of the fans to different colors and patterns. I've gotten many compliments about how cool it looks.
I would recommend this to a friend Rated 1 out of 5 stars
Sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth literally just stopped working one day after return window and you can’t connect a headset with mic you have to get a separate mic
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine did not work. Had to return it. This is the second attempt with Game PCs. Not having luck with Best Buys Gaming PCs. Quite disappointed.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Came with bad parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this pc less than a month ago and still haven’t been able to play a single game they sent me a bad graphics card and the rma takes forever
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mike,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Lasted a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for less than a week when broke down. Just didn't turn on again, brought it into the shop and the tech couldn't get it to turn on either.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Pc gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the first one it worked only a week then ordered another one it did notwork @ all. There was not problem with mouse or key pad.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
TechTeam@CyberpowerPC.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support