Customer Ratings & Reviews

I recently had an incredibly frustrating experience with CyberpowerPC's customer service, and I feel compelled to share my disappointment. The purpose of this review is to highlight the issues I faced and caution potential buyers about the lack of assistance provided by their support team. First and foremost, I would strongly advise against purchasing anything from CyberpowerPC. My encounter with their customer service left me feeling helpless and dissatisfied. Despite explaining my situation in detail and providing them with the computer tag number as requested, I received no viable solution or replacement for the faulty AIO (All-in-One) component. To make matters worse, my interaction with their customer support team dragged on for several weeks, with constant back-and-forth communication. Despite their initial promise of a replacement AIO, they failed to follow through on their commitment. This level of inefficiency and unresponsiveness was beyond frustrating. In my experience, this purchase from CyberpowerPC has been the worst I have ever made. I highly recommend seeking an alternative manufacturer that values their customers and provides reliable customer service. It is crucial to invest in a brand that stands behind its products and ensures a positive experience throughout the entire purchase journey. Considering the guidelines provided by Best Buy, I have refrained from using obscenities, discriminatory language, or any inappropriate content. I am simply sharing my personal experience and expressing my dissatisfaction with CyberpowerPC's customer service. I sincerely hope that CyberpowerPC takes note of my feedback, improves their customer service practices, and avoids disappointing other customers in the future. As a consumer, it is disheartening to invest hard-earned money in a product only to be let down by the manufacturer's lack of support. Lastly, I would like to thank Best Buy for providing this platform to voice our opinions and share our experiences. I hope my review helps others in making informed decisions and encourages companies like CyberpowerPC to improve their customer service standards.

love this system much faster more storage great price awesome graphics plus silent as a mouse

best prebuilt money can buy last pc was trash this one runs a lot smoother and the graphics OMG to clean!!!!

Best purchase Ive ever made. This was my first gaming PC and I am absolutely in love with it.

good pc for the price you get a good deal. Very pleased with this computer looks good preforms good.

quite gaming pc decent graphics card, overall fast and even good enough for 2k gaming if ur monitors QHD

Ive only had my pc for a few weeks, but it everything i expected and more for the price, if im being honest

This PC is so cool I really enjoy playing games on it and it have no lags. Sellers helped me to choose it

amazing! it had an amazing look, quiet fans, and it runs all my games perfect at all times!

was good for the price before evberything else was on sale now they have better options

amazing pc, super fast, works great, I really recommend this pc for anyone who is looking to get a pc.

I recently purchased this item about a week ago and it's been great! The setup was super easy.

Great computer. 5/5. 100% worth the price. Never runs slow and has worked well for gaming and web browsing.

i just bought this pc and it is amazing the quality is good and it runs smoothly with vr

so glad this is the tower that was referred to me. It is everything I needed for my pc gaming!

It's my 1st computer and it was a gift! Does everything I need it to very well! I'm loving it so far!

great pc, ever sense i got its been running great.

i love this pc it has treated me amazing and i have a few games on it and it keeps up just fine

Very bice starter pc, good to know there are good companies out there selling these items

I would buy this again in a heartbeat, this was very easy to set up and is very good