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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 832 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the Gamer Master Gaming Desktop's performance, price, and ease of use. Many appreciate the excellent graphics and straightforward setup process, although some mention the system's fan noise and larger-than-expected size. A few users also noted that the instructions could be improved and that a WiFi 6 adapter may be needed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 832 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Says its pretty fast. He enjoys it and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming computer kids enjoy. Easy to set up and use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great PC if you didn't get the Shelf Display!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the CyberPowerPC Gamer Master Gaming Desktop from Best Buy with high expectations, but unfortunately, my experience has been filled with frustration. Upon receiving the PC, I was given the wrong power supply cord, which damaged the internal components of the system. Despite multiple attempts to get help from Best Buy locations, I was given incorrect solutions and met with poor customer service rather than the support I needed. Now, the PC is underperforming and not functioning as expected, and after reaching out to CyberPowerPC and CitiBank for assistance, I’ve found no real support from either. I’m left with a damaged and mediocre system, which is far from what I paid for. That said, I remain hopeful that someone from CyberPowerPC, Best Buy, or CitiBank will take the time to review my situation and provide the necessary support. I’ve spent a lot of time, effort, and money on this product, and I sincerely hope this review will bring attention to my case and bring it to a fair resolution. I must explore legal options to address the damages if the situation isn't resolved soon. However, I would prefer to find a solution that involves working directly with the companies involved. I genuinely hope someone will reach out and make this right. Rating: 2/5 stars – Disappointed with the product and customer service, but hopeful for a resolution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Definition of Just Right. Casual Gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine. I built my last PC and Cyberpower made it too easy to simply let someone else do exactly what I wanted to do myself with a much more aesthetic case than the last time I tried to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Works alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works alright but for the money i ciuld have done better but since i needed it quick this pc did the trick however for 1200 bucks u can obsolutely get a better deal in other places . Now i regret buying it but it did the job when i needed it ,,, i bought it like 3 weeks ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. We had an initial issue with the wifi and the games running slow but after we realized that we had not connected the antenna, it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge answer all my questions and good customer service...begining to the end...all my family buy or appliane from Best buy...very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy, son loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, my wife and I bought it for him for Christmas because he's been asking for three or four years for a gaming PC. I feel like I got a great buy buying it on Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice pc

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc gaming, good processor, good memory, good mother board

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prebuilt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this pc for 2 months now and haven’t had any problems. It’s my first gaming pc and I’ve been able to run cod, Fortnite, and valorant with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pc is very reliable it came in perfect condition. I didn't have to do too much to set it up. I recommend it for a first-time pc stater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but with issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. mine came with a cracked leg piece but nothing i couldnt live with. the stock fan in it is kinda bad as my cpu was reaching 90 c anytime i played a game. also looked into upgrading that and they dont have the hooks in the build for a watercooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prebuilt pc, very smooth, great specs. Good for just starting out. The keyboard and mouse is decent, would recommend to upgrade. Overall, very solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my computer arrived without a hard drive. But, on the bright side, customer service was great and they are getting a new computer sent out right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 5 7600 - 16GB Memory - NVIDIA GeForce RTX 4060 8GB - 2TB SSD - White was a great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value as an open box, especially with the 4060 and a 2 TB SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it self is good, you would have to do some minor upgrades if you want a better performace but out of box it is very sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberpowerPC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc arrived on time and without a scratch. Great build for the price, recommend for anyone looking for beginner or thinking of upgrading to something on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful PC and Looks great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super exciting and beautifully built for my needs to learn how to make a great time for the whole family and I think it will work out well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas surprise

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son at Christmas time. Delivered before they estimated it would be delivered. Son was so excited exactly what he wanted.

    I would recommend this to a friend