Customer Ratings & Reviews
- Model:
- GMA5400BSTV6
- |
- SKU:
- 6500512
Customer reviews
Rating 4.7 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Gamer Master Gaming Desktop for its excellent performance, ease of use, and impressive graphics capabilities at a reasonable price. Many appreciate the straightforward setup process and positive experiences with the included keyboard. While some users noted the fans can be loud, the overall feedback highlights a positive user experience. A small number of users reported issues with the power supply and LED lights.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ehh...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is okay.. I was facing constant BSOD's (BlackScreenOfDeath) daily until I replaced the Power Supply Unit (PSU) and CPU fan. The stock parts I replaced are so cheap, literally less than $100 for both stock fan and PSU. If you want a good bang for ur buck just build your own honestly. If I would have knew that I would have to buy a $150 cooler and $120 PSU i would have never bought this and just built my own but to each his own. Just dont be surprised if your pre-built has issues.. Ive read countless posts on Reddit about this BSOD issue and people sending the PC out to Cyber and having to wait weeks if not months.. funny thing is that everyone thinks its the GPU and so does Cyber, I know this because I submitted a RMA and they said it was the GPU.. TBH just do ur research and buy a quality pre-built or build your own.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 4 out of 5 stars
Good pc werid to set up tho
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PC came good but the bios was off for some reason.
I would recommend this to a friendRated 4 out of 5 stars
Good for intent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for 14yo, Good gaming computer, struggled with set up.
I would recommend this to a friendRated 4 out of 5 stars
First PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 0 problems with this PC so far so good.
I would recommend this to a friendRated 4 out of 5 stars
Crashed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed had to exchange.Drove 30 miles away to exchange
I would recommend this to a friendRated 4 out of 5 stars
PC is Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First day and im in love with it, would recommended
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good product. Recomended For school and work.
I would recommend this to a friendRated 1 out of 5 stars
Don't look for support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a CyberPowerPC C-Series at Best Buy on 11/15/22 after having done a thorough comparison of all the gaming desktops on their web site. The quick start guide enclosed was not much help because it was a generic description of what I might be opening. No user manual was provided. I went to Cyberpower's web site for tech support. There were nearly 1,200 user manual links, but without a product code, my search was doomed. The only product codes I had were from the sales receipt and a sticker on the back of the unit. Neither worked. It should not go unremarked that the product code needed is also the one that is necessary for downloading device drivers and firmware. My last step was to call the manufacturer today. I was referred to tech support and was told that the average wait time was three minutes. After a 20-minute wait with no human response, I hung up. Not having a manual is one thing. Not having access to device and firmware support is a different level of failure. Apparently my experience is not unique. https://support.cyberpowerpc.com/hc/en-us/community/posts/4414830563987-User-manuals I'm not sure what Best Buy's return policy is with respect to ghost manufacturers, but I will be finding out soon enough.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very good at first but I went to turn on after a week and it just doesn’t connect no signal and as I’m moving stuff on the inside to see what was wrong it sparked in my face and started smoking
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Constant black screens when gaming.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this computer for 7 months and I have constantly been getting black screens while I’m playing games, such as overwatch which doesn’t require a lot to run.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
- Cons mentioned:Power supply
Rated 1 out of 5 stars
Power Supply issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was so happy to get this computer. He had saved for years. All was well until today. Seems the power supply went out. Now we have to buy a new supply. Get it installed and hope fingers crosssed... that the graphics card isn't cooked too. After reading other reviews and online Cyberpower has wretched issues with power supplies. Rapture.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
- Cons mentioned:Power supply
Rated 1 out of 5 stars
Poor do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power supply or motherboard repeatedly fails. Now I have to purchase geek squad from Best Buy which is more money. I am actually really upset with this given that the first one I had purchased had a broken graphics card out of the box. So so out of two I have had two broken PC’s.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 3 out of 5 stars
4 Spoiled Kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit for my 12 year old kid for gaming so not sure how it’s going, haven’t heard any complaints. Now I have to see how to mount it on the lawnmower.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a CyberPowerPC recently with the AMD Ryzen 7 5700G and 16gb RAM. It came with an M1-131 mouse and mechanical keyboard with LED lighting. In the past year I haven't had a single issue with it and I've put it through the test, running some demanding games on high settings while keeping background programs running at full. It has never overheated nor crashed1. I have absolutely 0 complaints with this setup.
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right when i first started it up error pop-ups after error pop-ups. It was very glitchy and after a little bit it would even load my games
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Do not buy !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Gaming desktop for my sons 10th birthday had it sitting in my garage for about 10 days after purchase once I got it all set up and wires all tucked and everything tie wrapped he played on it for 3 days and then one night he asks me to help him with the pc it keeps telling him no signal on his monitor , upon restarting the pc , double checking all the connections and swapping different HDMI cords and cables then going to a display port still keeps telling us no signal , I had a spare rtx 3060 from my old pc build , after I swapped the graphics card it fired up just fine . Blows my mind how these company’s can sell this junk . Stay away
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 3 out of 5 stars
Low-end
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item for the main reason that it’s kind of a low end compared to the one that I replaced it with at Best Buy as well.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 3 out of 5 stars
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all as good as my all-in-one computer. Not sure I really like this. It does ok for my gaming, but I think it could be better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Its amazin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop conneting to my moniter i called them and they weren’t able to help yet
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had only one game open and it kept crashing restarted many times but it was so slow puke not recommend
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support