Customer Ratings & Reviews
- Model:
- GMA5400BSTV6
- |
- SKU:
- 6500512
Customer reviews
Rating 4.7 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Gamer Master Gaming Desktop for its excellent performance, ease of use, and impressive graphics capabilities at a reasonable price. Many appreciate the straightforward setup process and positive experiences with the included keyboard. While some users noted the fans can be loud, the overall feedback highlights a positive user experience. A small number of users reported issues with the power supply and LED lights.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Waste of your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters, the PC arrived with 2 of the LEDS disconnected in the back so I had to remove the back panel and reconnect them. Not a huge deal, but for $1400, it shouldn’t have happened. My next issue was with the motherboard. At first I thought it was my mouse because my it was frequently disconnecting and reconnecting but it was pulling other USB ports down with it. Then, after only one day, it started the cycle of death. Turning off and turning back without stopping. Thankfully, BestBuy was amazing with my return and recommended that I stay away from CyberPower in the future.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 3 out of 5 stars
Not great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having lots of freezing issues and random stuff happening. I just got this a week ago. Same thing happened with the last one I got.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 1 out of 5 stars
Look around before you buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gpu crapped out on me at 13 months still try to assess the issue.
No, I would not recommend this to a friendRated 3 out of 5 stars
Lights do not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is awesome but the lights do night work
No, I would not recommend this to a friendRated 1 out of 5 stars
Dropped signal/audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. This device drops signal from our DPC/HDMI cables (will shut off in the middle of a game) and won’t pick up our audio devices. We’ve tried working with CyberPC directly to get the issue resolved, to where they had us send in the graphics card (thinking it was broken). We got a new graphics card, and nothing is still registering. After this process, Best Buy’s return window has passed, CyberPC cannot offer us a refund, and our only option now is to send the device to CA so they can look at the whole thing. Truly dissatisfied with both Best Buy and CyberPC. Should’ve returned the thing as soon as it dropped the first time, but we are first time PC owners and we we thinking it was our user error. Avoid this brand at all cost.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 3 out of 5 stars
Pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product would recommend anyone to buy it. Good buy!
I would recommend this to a friend- Pros mentioned:Graphics, SpeedCons mentioned:Fan noise
Rated 5 out of 5 stars
Great Starter PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been wanting a gaming PC for awhile, not only for games but also so I could work from home. I use software that takes up a lot of RAM so I immediately upgraded the RAM on this computer to 48 gb. It's fantastic as it comes. The graphics card is more than you need for most games and it's a super fast PC. I really love it so far. The only thing is that the fans are loud, I will probably upgrade the CPU cooler at some point.
I would recommend this to a friend Rated 2 out of 5 stars
Bad gpu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a bad gpu. If the price seems to good to be true, it usually is. Can not recommend, not worth the headache. When youre paying this kind of money for a product it should not cause immediate issues.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Maybe if cables were connected….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it, removed packing and saw the sheet saying some cables may need to be re-connected/came loose. That was an understatement. There were multiple connections on the ribbon cable, including the power button that were not connected. No indication where they all went or what was needed. I asked Best Buy, if it was better to return or if someone can look at it. I didn’t buy the additional service so they said return. So I returned it. Looked good on paper but wouldn’t turn on so a complete waste of my time.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
- Pros mentioned:Graphics, PriceCons mentioned:Fan noise
Rated 5 out of 5 stars
Excellent PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very excellent rig, pc has good graphics, good LEDs, not to loud, and I believe that it is worth it for the price. A great pc for beginners.
I would recommend this to a friend Rated 1 out of 5 stars
worked well until it didn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked like charm for the first week but then the graphics card would randomly shut off, crank the fans to 100 and the monitor would go black (no it wasn't hot or being over clocked either). it never recovers either just have to hard reset and pray it didn't do it again....which it did, over and over. currently in the exchange process so maybe if the replacement works as intended I would still recommend it but if its another dud there is no way I could tell someone to spend money on it
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 2 out of 5 stars
I don’t know.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly over priced and not the best. Had mine only since July and already been having technical issues for the last month and passed return date.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
- Cons mentioned:Fan noise
Rated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and thought I would like it. The PC is louder than my old PC. The lights wouldn’t turn on either.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband got me this PC to replace my laptop. I have been wanting one for a while and my brother suggested it due to speed and efficiency for both work and school. I am going for a graduate degree and work A LOT online. This computer has made me very happy, it comes with a mouse and a keyboard as well which was nice because my previous ones did not work with it due to Bluetooth issues. I like the equipment in its entirety despite my not being a gamer.
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 1 out of 5 stars
Unfortunate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the third week of having it. The fans broke and the lights don’t work.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Kept crashing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two finally just paid more and got the omen, do not get!!!!!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We sincerely apologize if this system has not met your expectations. We are also sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the PC at a local best buy as my second PC, and im very impressed with it! The overall quality is very good, and it runs very very well, haven't had any trouble yet. Plus, with it including a keyboard and mouse, it just makes it that much easier to get started with it. Any game i play can run at max settings and the only thing i need to upgrade now is my monitor. Very Recommended.
I would recommend this to a friend - Pros mentioned:Graphics, Performance
Rated 5 out of 5 stars
Just what I was looking for!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a pc that was compatible with pc vr, so I ended up giving this one a shot. I was amazed on how good this ran everything that is graphically challenging. Played all my favorite VR games Flawlessly and im pretty sure this would be the best one to get for its price and value. If your thinking about getting this pc, GO FOR IT.
I would recommend this to a friend Rated 1 out of 5 stars
Unbelievable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept restarting in the middle of gaming and right when my 14 days was up the pc restarted on its own and no longer displays on my monitor. Biggest waste of money
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
great for price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.initially buying this pc, i was a little afraid due to cyberpower's general reputation with gamers and pc builders, but i was pleasantly surprised! not only is it an extremely easy setup, but it also runs all of my games like butter! (runs games like valorant at up to 600fps w/o vsync, games like genshin at 60+, 60 being frame cap). the extra storage is super nice, and the led customization is very simple too; for those struggling, its the button next to the usb 3.0 cable. i mistook it as a restart button initially myself. overall, great value for a prebuilt, especially for the price. 10/10 from me!
No, I would not recommend this to a friend