Customer Ratings & Reviews
- Model:
- GMA5400BSTV9
- |
- SKU:
- 6553003
Customer reviews
Rating 4.8 out of 5 stars with 2178 reviews
(2,178 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Gamer Master Gaming Desktop's performance and price, frequently citing its excellent value. Many appreciate the ease of setup and the impressive graphics capabilities, while some users note the system's high frame rates in games. Although some users mention the fans can be loud, the majority report positive experiences with this gaming PC.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good but found something better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer seemed great but I found a much better computer for about the same price. I would recommend looking at refurbished or open box setups.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Rated 1 out of 5 stars
Avoid this PC at all cost.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Thermals, Avoid at all cost. I had to return mine. 90 when idling, and turns off when gaming. You cannot go any lower than this. The specs might be appealing but you cannot even run the pc without having a loud fan ruining your space, or it shutting off on you randomly for being too hot. Avoid at all cost.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 3 out of 5 stars
Not yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review this as it is a Christmas gift and has not been received nor opened as of now. Ask me again after the first of the year.
I would recommend this to a friendRated 1 out of 5 stars
Certified junk!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Nov 15,2023 and it quit working Feb 2,2024. Called to return it but apparently warranty ran out Jan 14,2024 for in store return. That’s not even a 90 day warranty. Highly upset. Brought to Best Buy today to have it fixed in store only for them to tell me they can’t fix it because they don’t have a contract with cyber power PC to fix their products that I purchased from their store. Don’t Buy!!! It’s junk
No, I would not recommend this to a friendRated 3 out of 5 stars
Good, not Grate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for the price, make sure you are ok with just 8GB GPU and DDR4 before you buy
I would recommend this to a friend- Cons mentioned:Fan noise
Rated 2 out of 5 stars
alright quality wouldnt buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crashes a lot and very loud........................
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
Rated 3 out of 5 stars
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Metal over all the ports are bent and had to take some work lining it up.
I would recommend this to a friend- Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Excellent product, Excellent price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an amazing experience with an incredibly affordable desktop computer. It performed exceptionally well, handling multitasking effortlessly without any lag. The hardware was efficient, with a powerful processor, generous RAM, and ample storage. It offered great value for money compared to more expensive options. The build quality was solid, and it had a user-friendly instruction manual. Overall, this desktop is a fantastic choice for anyone seeking an affordable and efficient computing solution.
I would recommend this to a friend Rated 2 out of 5 stars
Issues arose
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is fast and great for gaming. Until it isn't. Don't know what happened but my PC keeps crashing and refuses to load games. It's not even a year old.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Purchase from best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this on Nov. 14th its been almost a month and i still have not received the item, when i ordered it said it would be shipped next day. The next day it got moved to will be shipped 2 weeks away so i waited. Now it shows as shipped but the tracking info shows its never been shipped. They charged my card without it being shipped which is againsted their "delayed" policy and their support has not been helpful and down right rude at times.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.
Rated 1 out of 5 stars
The Same Day I Bought It Gave Me Major Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to bite the bullet and purchase the PC since it was on sale. I was excited and went home to set everything up. Everything went well until the PC randomly decided to shut off. It happened so unexpectedly until I turned it on again and continued to set up the PC. All of sudden, you guessed it, the PC decided to shut off completely again. The idea of a pre-built PC is to have everything working properly. I decided to return it and did not even bother getting it exchanged. Poor quality control is apparent with this brand.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't get from bestbuy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About $240 to fix after a windows update. Apparently the ram also broke after only having the computer for 3 months, and they charged me to replace it with worse ram. Manufacturers warranty apparently doesn't do anything for computers. Won't buy from bestbuy again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Faulty hardware
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ram stick went bad in 3 months. Best Buy did make it right though
No, I would not recommend this to a friendRated 2 out of 5 stars
hate the lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i hate windows why does it have to be windows and why does it have to glow!??
No, I would not recommend this to a friendRated 1 out of 5 stars
I want a refund… terrible…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this pc a few months ago, since I got it, i’ve had major issues, it can hardly run any games i own even in low settings, i’ve tried optimizing everything, but i’ve never had as much screen tearing type issues until i’ve owned this pc, terrible rig, they didn’t even test it i’m sure
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
Rated 1 out of 5 stars
Dead after 24 hours
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was shipped on time, received with no damage but died in 24 hours. We troubleshooted with the manufacturer but the system was dead. Best Buy provided a full refund.
No, I would not recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Fan noise
Rated 5 out of 5 stars
Great PC for beginners
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent beginner PC for anyone looking into gaming. Runs your standard games perfectly (Fortnite, Valorant, Minecraft, Call of Duty, Etc.), and produces high FPS. Some things I'd recommend are to change the power supply and upgrade your RAM to two 16 GB sticks, maybe change the fans as well because they can get quite loud. (Nothing a pair of good headphones can't fix. ;) ) I paired this with Samsung's Odyssey 27" 240hz G40B monitor, and it is just wonderful. I'd say grab this while it's on sale for Black Friday for $899. Overall great PC for beginners and good specs for the price!
I would recommend this to a friend Rated 1 out of 5 stars
do not buy from CyberPower PC
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.biggest piece of junk, constant crash, many bad components and they will charge you for any warranty repair (you have to pay shipping which is 1/4 the cost of the computer)
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Rated 5 out of 5 stars
Happy with my purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this PC with a $400 gift card that I got from trading in my MacBook Air as well as another $500 from myself. I got this PC for black Friday and it was on sale for $900 + tax. One of the best purchases I've made. One thing I'd change if I could is that the customization for colors of the PC is very minimal and the noise from the PC is quite loud, as well as me not being used to Windows 11. Although, the computer works great. I got the version with Ryzen 7 5700, RTX 4060 ti 8 GB, 16 GB of ddr4 RAM, and 2 TB of storage. I enjoy the PC and I'm satisfied with my purchase.
I would recommend this to a friend Rated 1 out of 5 stars
STOPS WORKING AFTER A YEAR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PIECE OF JUNK STOPS WORKING AFTER A YEAR RAM GETS BEAT UP IF U RUN HIGH FPS GAMES.
No, I would not recommend this to a friend








