Customer Ratings & Reviews

Seems to be a great computer definitely produces a lot of heat

So far my daughter is thrilled with this PC! Would recommend!

excellent definetly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This was a gift for my son and he is very happy with it.

I purchased the CyberPowerPC (Gamer Supreme Gaming Desktop - AMD Ryzen 7 3700X - 16GB Memory - AMD Radeon RX 5700 XT - 1TB SSD) on 4/15/21. After purchasing it I tried setting it up - it would not turn on, the HDMI connection didn't work on a tv. Had it examined at a Geek Squad appointment - at which time, using a VGA connection, it started up and displayed for a short period of time on the monitor. They believed it was due to possibly having an tv that couldn't handle this. Since it seemed to be working, I took the pc home and then tried using it over the course of a week. It would start up, display on a newly purchased monitor, then blank out. Attempts to trouble shoot this were unsuccessful, even when remotely accessing it online and updating all drivers. I even purchased a higher end display port cable to see if there was an issue with the cord. Which was not the case. The online and over the phone customer service were an extremely unrewarding experience. I made another appointment and made it with the Geek Squad at another Best Buy location. The PC would no longer display with HDMI or VGA input. The recommendation was to return this pc since it was within the window for a full refund. This experience was frustrating but the return after the initial mishaps were easy. However, I then purchased another model cypberpowerpc from - CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 5 3600 - 16GB Memory - NVIDIA GeForce RTX 3060 - 1TB HDD + 500GB SSD - Black. This pc did not even turn on or display, the only image rendered was gigabyte motherboard. I then had to return this pc. Unlike last time, this experience was extremely poor. They recommended the follow - - purchasing an HP omen for $1700, which was $400 more than the previous pc - recommended making a custom built pc in house at bestbuy, but there were no parts available so I should try back again sometime in the future No offer was made to help get a replacement for this pc so I didn't have to go through the process of search daily for it to come back in stock. As I said before leaving, this was one of the worst purchasing experiences I have had with any company. This entire process took many hours and I am still in the process of trying to get another pc.

Excellent Product and a Excellent price, my Son is Happy now

Computer arrived with a busted glass panel on the right side. Meanwhile the left panel which is entirely glass survived the trip, turns out the right panel was missing a screw which allowed the panel to shake during transport. As seen in other reviews, the HDMI port is placed badly. I had to shave my HDMI cord down to get it to fit. Despite all the trouble, the computer is running well so far. I have had to many issues with bestbuy in the past (having to cancel a different computer a month after it was supposed to arrive because it hadn't even shipped.) Due to this, I will not send the computer back as long as it continues to work properly, but I would suggest other customers look into buying this computer somewhere else.

Very quick and reliable gaming pc. Planning to buy a 2nd one soon.

Fast shipping !!! The computer is awesome. Best computer ever

Just purchased this unit, so far very pleased with the system!

Works like a charm! Cost more but worth it. Excellent quality

This was an early Christmas gift for my grandson & he loves it.

So far so good! No issues. I will update if anything changes!

its awesome, perfect condition no problems, would recommend

Great pc, I had it for almost 2 weeks now and its doing well.

Exactly what my son wanted he is the Envy of all his friends

Bought for my son, he seems to be very happy with it

Great gaming pc. Games look clear and response time is great

This was the Best Buy in the work it works fantastic

Easy, would like 2 hdmi outputs but that’s alright.