Customer Ratings & Reviews

Seems to be a great computer definitely produces a lot of heat

So far my daughter is thrilled with this PC! Would recommend!

excellent definetly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I would urge people NOT to purchase a pc from Cyberpower. If you look at my reviews (which I have many over the years) you would see that I'm a private citizen/individual and not an employee of any competing pc company. With that out of the way, the reason I urge people not to purchase a pc from Cyberpower is because I've purchased two of their pcs in the last three years. Both have broken down due to their hardware. My first pc, I bought it right here from Amazon and so I wrote a review about my experience with it. That pc broke down about a year and a half after I purchased it. Cyberpower's warranty only covers a year from the time you buy it. It had defective components. Specifically, it was overheating. Again, the problem was internal-defective parts. Cyberpower told me it was Amazon's problem. Amazon told me it was Cyberpower's problem. Thankfully, Amazon ultimately made it right with me and this pc. Cyberpower then left a comment under my review, complained that I should've contacted them in which case I responded that I did and that they were useless. Here is the review for that pc on Amazon: https://www.amazon.com/gp/customer-reviews/R2MS8NTY0QDCJ4/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B07B6H4GNY I decided to give them a second chance, which wasn't wise in hindsight. My second pc broke down yesterday, again, due to defective internal parts. I bought that one from Bestbuy less than a year ago. Cyberpower's rep really wanted to know the exact date that I purchased my pc so they could determine whether or not I was covered under their one-year warranty. I communicated to them about my concerns with their pcs breaking down, not lasting and how my first one broke down after their one-year warranty. He responded that I'd be on the hook for any issues after their one-year warranty, including if it was due to their defective computer parts and/or negligence. Do not buy their terrible pcs. They will inevitably break down and you will come out of pocket for hundreds of dollars as I have been. I've spent hundreds of dollars already, as a result of their pcs not working properly.

Fast shipping !!! The computer is awesome. Best computer ever

Excellent Product and a Excellent price, my Son is Happy now

Just purchased this unit, so far very pleased with the system!

Works like a charm! Cost more but worth it. Excellent quality

This was an early Christmas gift for my grandson & he loves it.

This was a gift for my son and he is very happy with it.

I purchased the CyberPowerPC (Gamer Supreme Gaming Desktop - AMD Ryzen 7 3700X - 16GB Memory - AMD Radeon RX 5700 XT - 1TB SSD) on 4/15/21. After purchasing it I tried setting it up - it would not turn on, the HDMI connection didn't work on a tv. Had it examined at a Geek Squad appointment - at which time, using a VGA connection, it started up and displayed for a short period of time on the monitor. They believed it was due to possibly having an tv that couldn't handle this. Since it seemed to be working, I took the pc home and then tried using it over the course of a week. It would start up, display on a newly purchased monitor, then blank out. Attempts to trouble shoot this were unsuccessful, even when remotely accessing it online and updating all drivers. I even purchased a higher end display port cable to see if there was an issue with the cord. Which was not the case. The online and over the phone customer service were an extremely unrewarding experience. I made another appointment and made it with the Geek Squad at another Best Buy location. The PC would no longer display with HDMI or VGA input. The recommendation was to return this pc since it was within the window for a full refund. This experience was frustrating but the return after the initial mishaps were easy. However, I then purchased another model cypberpowerpc from - CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 5 3600 - 16GB Memory - NVIDIA GeForce RTX 3060 - 1TB HDD + 500GB SSD - Black. This pc did not even turn on or display, the only image rendered was gigabyte motherboard. I then had to return this pc. Unlike last time, this experience was extremely poor. They recommended the follow - - purchasing an HP omen for $1700, which was $400 more than the previous pc - recommended making a custom built pc in house at bestbuy, but there were no parts available so I should try back again sometime in the future No offer was made to help get a replacement for this pc so I didn't have to go through the process of search daily for it to come back in stock. As I said before leaving, this was one of the worst purchasing experiences I have had with any company. This entire process took many hours and I am still in the process of trying to get another pc.

So far so good! No issues. I will update if anything changes!

Great pc, I had it for almost 2 weeks now and its doing well.

its awesome, perfect condition no problems, would recommend

Exactly what my son wanted he is the Envy of all his friends

Great gaming pc. Games look clear and response time is great

It was very easy to set up and get things installed on it.

amazing for the money! could ask for a better prebuilt pc

Bought for my son, he seems to be very happy with it

The lights are very cool! Makes gaming experience really cool!