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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 56 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Gamer Supreme Gaming Desktop's exceptional performance and powerful CPU, frequently praising its high-quality build and excellent value for the price. Positive feedback also highlights the impressive graphics card and overall hardware components. However, some users have expressed concerns regarding the system's fans.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Cpu
    Cons mentioned:
    Fans

    Rated 4 out of 5 stars

    Powerhouse with a mystery bag of parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll handle any game and also some video editing. Here's what came in mine: Motherboard: ASUS Tuff X570-Plus GPU: MSI GeForce RTX 2080 SUPER 8 GB VENTUS XS OC RAM: Crucial Ballistix 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 Cooling: 2 CyberpowerPC 120mm fans and 1 CyberpowerPC AIO (both generic) PSU: Apevia ATX-PR800W Storage: WD Blue SN550 1 TB SSD Case: CyberPowerPC ELUNA 242V Premium RGB Gaming Case Mid-Tower From what I've read, the fans are garbage. They were all also set for exhaust. You'll need to turn around the 2 side fans. Not a bad CPU or GPU. I plugged all of the parts into pcpartpicker.com and this is a less expensive route, fwiw. I'll replace the fans and PSU when I can though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than I thought it was going to be

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with smd ryzen 9 3800x with cooler. asrock x570 phantom gaming 4 cb motherboard, msi rtx 2080 super gpu, 3000mh 16gb ram ballistix, 1 tb m2 nmve ssd Westinghouse. Mb has 2 m2 slots. Other slot Is nder graphics card so be sure to take out card to upgrade with another m2. Did not come with m2 screw for extra slot. Be sure to order screw if u buy another m2 ssd. Runs like a dream accept I haven't been able to get the display ports to work. For oculus rift I had to connect computer Bluetooth to smart TV to setup headset. Done by hitting windows button at the same time u hit The letter p. Then select connect wireless device and select your tv. See pictures for rig

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great,..but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as performance goes, this is outstanding!!!.. and packaging is also very good as well, but as my son and I turned it on only some of the RGB came on! It’s a good thing that we took the time to read reviews prior to purchasing it, so we had a pretty good idea of what the issue was, it turns out that somehow the connectors to the fan were completely off its terminals. (after taking the panels off) we plugged in the connector and everything lit up like a Christmas tree!!!! So far so good!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing gaming desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars times infinity-is how I rate this desktop. Amazing, easy set up, quick and rapid response time. A month into gaming and it’s beautiful at how much the overall performance has been so far. If only the rest of life were as perfect. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer but I have a few questions.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this computer on the 10th of August and it showed up the 17th of August. If I’m thinking correctly with the purchase of this pc you get a download of assassin’s creed valhalla which I never got a code for. Also the fan ARGB’s work great but the cpu block ARGB is not working. I’m not sure if it’s supposed to be tied in with the case ARGB’s or not. Any help would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Cpu, Graphics card, Performance

    Rated 5 out of 5 stars

    Great PC for gaming and video editing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, i recently bought this PC and I am very happy with it. It performs great, and runs games perfectly at high fps rates! Mine came with a AMD Ryzen 9 3900, with 16 GB of DDR4 RAM from Ballistix, and a NVIDIA RTX 2080 Super from MSI. The motherboard is from TUF Gaming. Anyways, this PC is great and recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card, Performance

    Rated 5 out of 5 stars

    Great PC for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around for a bit and landed on this PC. Was nervous at first but after using it for a couple of weeks this PC is about as good as you can get for the price. Mainly play destiny 2 and at max settings I can get a rock solid 144fps. My computer came with everything in the description and had no issues when starting it up. My old pc only had a 1060 gtx and this 2080 super is a night and day difference. Computer starts up in seconds compared to minutes on my old one and destiny 2 starts up 10x faster. The SSD is a noticeable difference in start up speeds compared to a regular HD. For the price and what I wanted out of the pc it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 4 out of 5 stars

    Really good pc, just not worth its price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good pc, and for the most part my games have been running without any issues. CSGO crashed twice on the second day, but I haven't had any issue with it since. It does run a little hotter than I'd expect for a $2000 pc, but maybe my expectations are too high. CSGO at ~320FPS is running 70-74 degrees and destiny 2 at ~140FPS is running at 79-84 degrees. Beware they use a lot of vendor specific parts, i.e. the mother board I got was the ASRock X570 phantom gaming 4-cb. 'cb' meaning it's built just for cyber power pc by the manufacturer. This is bad because you can't download updates to the motherboard or bios, so don't expect to be able to keep things up to date. You are able to update the graphics card through Nvidia though. Expect lower to mid grade parts, looks like they lean on the cheapest parts that'll satisfy the specs. Which I guess makes sense for them. In my opinion you can do a lot better for your money, even if it's picking out exact parts for another builder. I'll probably keep it since I bought geek squad protection for 2 years, but otherwise I'd be returning it. My review might be a little harsh considering it has run extremely well, it's just not worth the price tag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great build for all gamers and streamers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Shipped to my house in just 2 days with no scratches and in mint condition. Everything worked great. It has all the components that I was going to put on my own build but it was almost the same price for this one already built! All the lights and ports functioned properly. Cable management was superb! Everything was tucked away and banded together for maximum airflow and just a neat and tidy look! Would 100% recommend for anyone wanting quality. Handles all games and streaming without any problems:)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great machine for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third day on this PC since it arrived and it has been perfect so far. I paired this with a 200hz 1ms MSI Monitor and have played every game with the highest setting with no issues what so ever. This tower sites right next to my right leg and its as quiet as it can be, even when playing games. The RBG lights and fans really make this tower look as great as it runs. Really happy with my purchase, I'm a 30 yr old guy that has been on MAC based computers since I was 19, so you can say this is my first PC since I was a teenager. No regrets. For those looking for the deets. Mine came with a ASUS TUF X570-Plus Gaming Wifi ATX motherboard, Apevia 800watt Gold 80 Plus power supply, MSI NVIDIA GeForce RTX 2080 SUPER VENTUS OC XS 8GB GDDR6 Graphics Card, and Crucial Ballistix 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600). I will try and remember to come back with an update around the 90 day period.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    This is what a gaming PC should be built like!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried two other desktops - both of which came defective but needless to say the hardware that was included doesnt even compare to what you get when you pay for a CyberPowerPC. This came with a outstanding MB. And the all of the hardware parts that were used were top knotch. Great build and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Good but not what you'd expect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a PC in decades, usually building my own. But during the lock down it's almost impossible. Most of my initial feelings towards this are positive, so let me get to the negative. The RAM speed on this page is flat our wrong! It is literally the slowest DDR4 RAM you can purchase at 2,133MHZ. My four year old computer has RAM that is faster than this, and having spent another $160 on RAM to match the advertised speed of 3,000MHZ, I'm not happy. Secondly, I went to plug in a standard HDMI cable in the 2080S and there is note enough clearance on the back of the case. You MUST has a slim line cable or your stuck. Why wasn't this designed properly? I've only had this a day, so I'll likely post more if possible. I'm just really torn on keeping this. I feel mislead. A PC of this power is not a $300 beater, and you expect real specs when you purchase it. Other than this it appears to be a good system. I didn't see any boat wear, and it is built solid. It's a little on the tall side for a tower, and the buttons run down the side instead of the front. I'm not a fan of this. But I knew that going in and felt it was acceptable. But the RAM really ticked me off. It's misleading and does effect the performance of the PC substantially considering it is a $2,000 computer.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear miltonandhayek,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. The RAM speeds are based on the base speeds of the motherboard, and can be changed. Please double check your RAM for the max speed it can be set to. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Cpu

    Rated 5 out of 5 stars

    Better than expect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this because I was to lazy to build another PC I was a little skeptical on buying pre-built but this one came perfect no cable were detach during shipping and their was a bag inside the pc to protect the component. What you will get is a Ryzen 9 3900 not the X one just a oem amd made it just clocked lower and consumes less power their is always room to overclock it to the where the 3900x is. I would recommend this PC to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fast and powerful I love it came in perfect 10

    I would recommend this to a friend
  • Cons mentioned:
    Fans

    Rated 4 out of 5 stars

    Beautiful Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just opened the box and plugged everything in. No functional issues yet and everything is working smoothly so far. It’s a beautiful machine. I’m so looking forward to playing games I was not able to before! My only issue is 3 of the 4 fans are not lighting up. The fans are working, though, so it’s just an aesthetic issue. I have a ticket in to support for this and I’ll update my review once I find out more.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Computer I've ever owned. It's well put together and has power to spare. tons of storage and the looks are amazing. highly recommend. I'll be buying cyberpower in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Good Value and VERY powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryzen 3900 (Cinebench R20 Score: 6200) Ballistix RAM - 16GB - 3000mhz (Overclocked to 3200 by me) WD Blue 1TB NVMe ASUS TUF- X570-PLUS Wi-Fi MSI 2080 Super XS OC Apevia 800 Watt Gold 80+ PSU Everything was connected properly, Cabling clean and neat, Fans configured to pull, airflows freely from top, out side and back, and ZERO bloatware. Windows Version 1909 Only needed about 1/2 an hour of downloads and updates to bring to current. (Was not offered 2004.) The keyboard is fine, and I think I could use this for a year or more. it "Feels" very very cheap in the hand, but in use it seems pretty decent. Better than most free keyboards, but I wouldn't value it at more than $15. Keys require more pressure than I have ever felt before. Literally tiring to type this review. The mouse feels extremely cheap and the cable is hot garbage. But like the keyboard In use it feels nice and for my large hands it is actually one of the BEST mice to use for hand comfort I have ever used. To clarify once the keyboard and mouse are out of the box, they feels horrible. BUT once I use them to type and play games they actually feel pretty great. Checked prices to build this machine custom and at the time of review June 12th 2020 Parts are almost exactly on par with cost of system $1850. Might report back on 3900 OC if BB allows editing reviews. -NOTE: It appears one of the CPU case fans LEDs are broken. I still need to check cabling on this and BIOs settings. I will report back after.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Clutter Runs Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been years since I bought a brand new computer and one of the things I always dread is all the cluttered applications that come pre-loaded on the computer. When i unpacked this computer it was easy to set up and once I started it I saw it was not cluttered with apps I don't need! It only had the operating system and I LOVED THAT! I am so impressed with the lights, speed, and modern tech. I love this buy. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Powerfu setup. Excellent value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched pretty much all vendors online for a similar machine, and could not find a better deal for this extremely well-built system. I do mostly CAD design and rendering, and a bit of gaming. The graphics on F1 2020 are stunning for this high demanding game. I highly recommend this product and the BestBuy price is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Cpu

    Rated 5 out of 5 stars

    Early Shipping and no missing or broken items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this PC so looking on my phone a day before it was supposed to get here and see that it was ready for pick up just made my day. Everything that was stated came in the box unharmed and in perfect condition. I also got a bunch of free stuff to redeem which was not mentioned before so that was a nice surprise.

    I would recommend this to a friend
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