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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers enjoy the Gamer Supreme Gaming Desktop's impressive performance and affordable price. Positive feedback also highlights its ease of use and the included RAM. However, some customers reported issues with the graphics card, cooling system, and power supply, along with concerns about the case and bundled peripherals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 245 reviews
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the unit door my son’s Christmas present, unfortunately it was defective, so we had to wait for the replacement which came in after Christmas, and again, it was defective as well, we took in , and the geek squad figured it was a loose connection, however we still have the same issue and the lights go on and off , very bad experience considering the money I spent.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 1 out of 5 stars

    Display Driver problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the monitor started not to work all the sudden. I don't know what the hell has happened. The monitor started to go solid green. I changed the monitor and the cable to see if they have the problem, no, they are working fine with another comp. I tried another monitor with another cable, it didn't work again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruined my sons Christmas, couldn't get this PC connected, told by tech support that I had a bad wi-fi card. I spent $1900 for this piece of crap an my son has nothing to play with on Christmas, thanks for runing Christmas cyberpower. I will be returning this piece of crap tomorrow

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 1 out of 5 stars

    Awful quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT Buy!! This pc cost $2,000 and we had it 3 months and now it’s fried and no longer works! Best buy was NO help at all! Never buying anything from best buy again!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We sincerely apologize if this system has not met your expectations. We are also sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 1 out of 5 stars

    BAD GRAPHIC CARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad graphic card. No support bracket. Wobbes around. Noticed when checking out to make sure everything was connected before turning on for the first and last time. Returning can't trust the incompetence.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 1 out of 5 stars

    Terrible attention.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came internally damaged and in addition to that I had a terrible customer service after you can see it inside this product that is of poor quality

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying another cyber power pc again. Got 5 in a months span due to each being shipped with bad parts even had geek squad try and fix one and nothing.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 1 out of 5 stars

    Defective pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc won’t start. I checked all connectors and it’s just defective. I won’t buy cyber power again since this is the second unit I will have to exchange due to issues.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 1 out of 5 stars

    Need help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it today but it’s overheating some when I play and stream the cpu reaches 90 degrees not sure on why and is this water cooling ?

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 1 out of 5 stars

    Worst pre built gaming pc ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned bc grafics catd was not working. A disgrace to pc gamers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Guap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bueno product I no recommend no thank you very much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sucks when you buy something new and it still doesnt work

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible just keeps crashing during game sessions.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One-year post purchase: A+ reliable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One-year post-purchase: Smooth sailing, comes fully equipped with the latest technology at a great price. I've had no problems with the system, even after making a number of hardware and OS upgrades. Very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram, Speed

    Rated 5 out of 5 stars

    Good value product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC! I got a i7-11700KF 3.6GHz 16GB DDR4 Memory RTX 3070 8GB. very good setting of PC. Very cool case also. It absolutely powerful PC for game!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling, Power supply

    Rated 5 out of 5 stars

    Rad computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My god am I excited to dig into this beast of a pc more! I got very lucky and landed an excellent msi motherboard, so while the power supply and cooling are not the best, those are easy fixes. This is awesome considering the gpu in this thing costs $1200 resale. It also looks dope as heck!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best purchase by far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC itself was daunting , Heavy too. But all the more worth it, never had a PC run so smooth and fast for long period of time. I STRONGLY recommend this despite the price. Only complaint is the lack of aid when setting it up. Some parts on the PC is either limited or restricted, it doesn't even have a CD drive. but it makes sense since it is custom rather than fitted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC with a powerful cpu in the i7 and a beast gpu in the 3070. I ca run total war, Bannerlord, Squad, and Red Dead 2 like they were nothing. Totally worth it. My only con about this pc is the fans. I feel like they aren't enough to cool the gpu if it goes at 100%. Soo i would recommend switching top liquid or adding more fans. It hasn't giving me any problems soo far and the games I play are very demanding.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Cyberpower Gamer Supreme

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid system, haven't had any of the potential issues from other reviews. Good specs for a good price considering the price of an 11th gen i7 and a 3070 currently.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC yesterday and I am loving every bit of it! It is one of the best purchases I've ever made. Super fast and plays games well.

    I would recommend this to a friend