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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Gamer Supreme Gaming Desktop's impressive performance and affordable price. Positive feedback also highlights its ease of use and the included RAM. However, some customers reported issues with the graphics card, cooling system, and power supply, along with concerns about the case and bundled peripherals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 245 reviews
  • Rated 5 out of 5 stars

    Best desktop buy from Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been great and exceeded all my expectations coming from always purchasing Dell XPS and Alienware. I was pleasantly surprised at the quality of the MSI boards used in this build and both the motherboard and video card are designed for overclocking and re-sizable BAR support. Best part is you can easily update parts as they age, which was difficult with Dell, especially power supplies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bad customer support, leads to a bad product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was shipped in great packaging. only a minor panel popped out but i fixed. the problem was that it is 40 lbs. the other problem was that i turned it on and the pc was password protected. semi good customer service told me to reset the pc but after doing that my windows 10 was gone. i had to buy download windows and install it onto the ssd it came with. ended upo returning the pc because it was a mess to try and fix. support was no help.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a decent price. I would 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless. No issues with any game.works great with golf simulator as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this computer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. Its fast and ultra quiet! The only issue I have had is getting it to find other bluetooth speakers but its possibly an easy fix that I am struggling to figure out. Not sure if its a driver issue or what. I use an alternate keyboard and mouse since these are rather "clunky" and not appealing to me as a day trader,

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Sufficient gaming pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! RAM is actually more decent than expected! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    best start

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy for the money at this current time with minor upgrades later on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased an ibuypower prebuilt and the power source went bad after a month with a surge protector during a power outage. I went back and purchased this product and I LOVE it. It was shipped to Best Buy in less than 3 days. The instal was easy and it is great. Not only does it look amazing but it works so well and has amazing specs. Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC! Exactly as advertised and does everything I need it to!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pre build pc, recommend to any person who loves to game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think, just buy it. Now.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play with a RTX 3070, what else do you need? In all seriousness, this was one of the first pre-built PCs that I've ever purchased (thanks to the current GPU market) and it has been an amazing experience. If you're in the market for a beast of a PC that has upgrade potential in the future, then you can't go wrong with this build!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all the games i want it to and more with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy It +)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc.I have had no problems with this desktop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useless video card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3037 RTX Video card was faulty. This isn't really on Best Buy but maybe start putting pressure CyberPowerPC to start testing their product that is going out to retailers. I've ordered direct from CyberPowerPC in the past, and they bench check the PC before it goes out the door for direct to customer orders. I will recommend this item with the cavate that the buyer test the actual PC being purchased, in store before going to the register.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Too expensive for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a expensive OC just for the 3070. All the other parts are cheap on off the shelf parts. Ram is maxed simply playing one game and having discord open. My cooler was broken the first day of owning it. I didn’t want to go through a warranty so I bought a (CORSAIR - iCUE H100i ELITE CAPELLIX CPU Cooler) dual fan, more Ram and new fans. Now it run’s flawlessly.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good pc gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, runs smooth with no packing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPowerPC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These systems are the best. This is the second one I have bought in five years and they are by far the best bang for the buck. I use to build my own systems but the parts used in these are the same I would use in my own builds. And I can't even build one for the price for these.

    I would recommend this to a friend
  • Cons mentioned:
    Gpu

    Rated 1 out of 5 stars

    Clean Machine, Faulty GPU

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived super fast, like in 2 days. Huge bummer that when I received it that it had all the same issues other users have reported. Green lines on startup. Reseated GPU, made sure drivers were updated, but no success. Machine looked super clean, great packaging, minimal shipping damage on the box. Almost like it was a faulty GPU from the start and not a a result of shipping damage. Hard to justify keeping it and waiting on a replacement GPU from manufacturer. Probably going to return to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Broken PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the CyberPowerPC - Gamer Supreme Gaming Desktop - Intel Core i7-11700KF - 16GB Memory - NVIDIA GeForce RTX 3070 - 1TB SSD - Black from Best Buy and the power supply started an ear piercing whine within a day. I brought the unit back to Best Buy and after a week I had another PC. The second PC had a defective cooling pump and I returned it again, this time opting for a different manufacturer. I was pleasantly surprise by the quality of GPU though. The PCs had an EVGA FTW3 and a MSI 3070 respectively. Overall, the build does not seem to have quality control though.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

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