Customer Ratings & Reviews
- Model:
- GUA1600BST
- |
- SKU:
- 6225212
Customer reviews
Rating 4.5 out of 5 stars with 1360 reviews
(1,360 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the Gaming Desktop's performance, graphics capabilities, and its reasonable price point. Many also appreciated the ease of setup and the system's quiet operation. However, some customers noted the lack of a DVD drive and occasional WiFi connectivity issues. A few also mentioned limitations with the available ports.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Look elsewhere for quality gaming pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was really disappointed for the performance of this computer. Does not run games very well. Mainly because it can't run any games smoothly.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Husai8888
We here at CyberPowerPC would like to apologize for any inconvenience this matter has caused. We will be more than glad to address your issue. Please do not hesitate to contact us directly at your earliest convenience, please get in touch with our support agents via phone; we're happy to help anyway we can.
Support Channels:
[email protected]
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
Rated 1 out of 5 stars
Save up and get a better pc
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd say I've had this pc for 2 years now its terrible on even low graphics cant turn it up to high graphics cuz the pc is trash you're buying a lemon if you get this pc save up some money and buy it elsewhere trust me not worth 600
No, I would not recommend this to a friendRated 1 out of 5 stars
Says no signal on the tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I connect this pc on my Vizio tv and it says no signal please help this pc is running good but no signal I’ve connected my mouse and my keyboard doesn’t work but my mouse when you connect it slightly It turns on like you see the colors on I’ve wasted 600 for a broken pc that you can see the wonderful LEDs on like please step your game up
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Sikeeeboii24,
We here at CyberPowerPC would like to apologize for any inconvenience this matter has caused. Please make sure you are connecting your TV to the discreet graphics card. The port should be located under the audio ports on the rear of the system. If that does not resolve the issue, Please do not hesitate to contact us directly at your earliest convenience, please get in touch with our support agents via phone; we're happy to help anyway we can.
Support Channels:
[email protected]
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
Rated 1 out of 5 stars
Was opened before me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this yesterday when I open de box the protector foam was missing .the computer turn off after 9 minutes off use .say overclocking error .fan error ...really bad experience ..tomorrow I go to the store I hope they give one working
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear jimmy,
Thanks for reaching out. It is concerning to hear the item you received may have been a open box system instead of new. We do not sell or ship used systems our selves but please ensure the receipt does not state used. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
(888)937-5582
- CyberpowerPC Support
Rated 1 out of 5 stars
Terrible product avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seriously don't understand how this pile of junk got any good reviews. It claims to be a gaming pc. However it couldn't handle running more then two programs at once. I had pokemon tcgo running and tried to install wow. The computer blue screened 5 times and on the day i finally took it back it red screened. Had less then 2 weeks.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Shawn,
We are sincerely sorry to hear of your experience. From what you described it appears the PC is experiencing an issue as that is not normal for this model. Please do not hesitate to give our agents a call for support; we're more than happy to help anyway we can.
Tech support:
(888)937-5582
- CyberpowerPC Support
Rated 1 out of 5 stars
If you buy, get warranty and support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas. Within the first week it started shutting off in the middle of use like the power supply had issues. And within the first month it is now stuck in a loop of self repair, I will update this review after I call their support team and see if this can be fixed. I wish I would have spent a little more money for something better I feel like I just threw away 500$ for a cool case..
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Hi Melissa357,
We here at CyberPowerPC would like to apologize for any inconvenience this matter has caused. Please do not hesitate to contact us directly at your earliest convenience, please get in touch with our support agents via phone; we're happy to help anyway we can.
Support Channels:
[email protected]
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This "gaming computer" was junk, read about the motherboard before you buy it --and you will understand. WORSE when we had a problem, this is an exception to what had been a truly great extended warranty program. No new unit, Got back what we paid for Unit, ate $100 plus for the warranty, they have to send it in, BB does not have a contract to repair their computers.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Tony,
We here at CyberPowerPC would like to apologize for any inconvenience this matter has caused. If your system is still not working, Please do not hesitate to contact us directly at your earliest convenience, please get in touch with our support agents via phone; we're happy to help anyway we can.
Support Channels:
[email protected]
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
- Pros mentioned:Graphics, Performance
Rated 4 out of 5 stars
Great PC for those who want to get into PC gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this PC over a year ago and have been enjoying it ever since, It runs games pretty well, and can handle most games. It runs CS:GO on max settings, GTA V on around low-medium settings, RS6 on medium settings, and is pretty good when it comes to have multiple windows open. Pretty consistent frames with this PC. Downside - For some reason my PC has an issue where it randomly restarts, not sure what exactly is causing that, but it started occuring after a couple of months. It just restarts and makes you sign in again. PC is pretty sturdy, colors are dope, matches really well with mouse and keyboard, relatively quiet, overall a good PC.
I would recommend this to a friend Rated 2 out of 5 stars
Led wont work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The led lights on the monitos dont turn on........
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
Our most sincere apologies to hear of such an event. Unfortunately, we cannot predict when/where a given part will fail, and for this reason we're happy to offer our manufacturers warranty. Should you ever have any problems or concerns regarding your PC or hardware, you're welcomed to give our support team a shout, & we'll of course be happy to address any/all issues for you.
Tech Support:
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
Rated 1 out of 5 stars
Motherboard died after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the computer on sale and the protection plan. They covered a replacement in the form of my money back because they don't make that model anymore. The equivalent they stocked was $200 more and they wouldn't give me a deal. Was told this brand updates models on a regular basis.
No, I would not recommend this to a friendRated 1 out of 5 stars
broke in 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never purchase this brand again. Ive never had a computer fail in 5 months. Complete pile. Built my own rigs forever. Will go back to ordering parts online to build my own for sure. I'd say you get what you pay for, but i definately didn't here. BEWARE
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but not the best. Had to exchange. Got a new one
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Game,
We here at CyberPowerPC would like to apologize for any inconvenience this matter has caused. If you have any issues with the new unit, Please do not hesitate to contact us directly at your earliest convenience, please get in touch with our support agents via phone; we're happy to help anyway we can.
Support Channels:
[email protected]
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
Rated 1 out of 5 stars
N
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought that junk from Best Buy and it’s broken after 5 months call them thay said sorry call manufacture and I call manufacture thay just told me apologize so I lost my many
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst PC I've ever owned, I should've returned it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, graphics card is junk, external wifi connection. For the price, you need to dump another $300+ into it unless you're just a web surfer. My cheap Aeusus from Amazon was a better gaming PC than this one. Very disappointing
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely had this a month and already having issues that may not be able to be fixed because of the manufacturing I wish I was told all this before I paid hundreds of dollars
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We appreciate you reaching out to us. We do want to mention our computers are equipped with 1-year manufacturer warranty, so if the PC needs any work done or replacement part we are here to help. We would like to get in touch with you to get more information on the issues you are experiencing with your PC. Please do not hesitate to get in touch with our support agents for assistance.
Support:
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
- Pros mentioned:Performance
Rated 4 out of 5 stars
Good buy for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased back in 2018. over 5 years ago and its still running good for the price, All i did was install some fans and upgrade from 8gb to 16gb ram
I would recommend this to a friend Rated 1 out of 5 stars
Totally dead within the year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard fried within the year and it turned out to be a total waste of money. So disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this PC. The HDMI went out after 1 month of owning. BestBuy is ripping people off by selling these computers for so much. Do not buy this computer.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Blake,
Thanks for reaching out - we are sorry to hear of your experience. Unfortunately, we cannot predict when/where a given part will fail, and for this reason we're happy to offer our manufacturers warranty. Should you ever have any problems or concerns regarding your PC or hardware, you're welcomed to give our support team a shout, & we'll of course be happy to address any/all issues for you.
Tech Support:
(888)937-5582
M-F: 8:00AM - 7:00PM PST
Sat: 9:30AM - 3:00PM PST
- CyberpowerPC Support
Rated 1 out of 5 stars
Cyber power sucks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened this and within 2 weeks it blue screened for mix matched hardware. Cyber power did nothing about it and tried making me sound stupid.
No, I would not recommend this to a friendRated 1 out of 5 stars
This computer is a joke!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer needs to be set up and is not ready for use at all! You must design the whole software, I dont understand why it says ready to use.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Sophia,
We are sorry to hear of the inconvenience. The only set up the PC needs after being plugged in is the account set up for Windows. After that its ready to browse the web and download any thing needed to fit ones needs. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
(888)937-5582
- CyberpowerPC Support