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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1360 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Gaming Desktop's performance, graphics capabilities, and its reasonable price point. Many also appreciated the ease of setup and the system's quiet operation. However, some customers noted the lack of a DVD drive and occasional WiFi connectivity issues. A few also mentioned limitations with the available ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,360 reviews
  • Rated 1 out of 5 stars

    A complete LEMON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this pc for a month. The fan broke and computer overheats and shuts off. Constantly freezes. DO NOT WASTE YOUR MONEY.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      Thanks for reaching out - we are sorry to hear of your experience. We would like to help address any concerns you have with the PC, including the fan. Ours systems do come equipped with warranty, so if needed we can help in replacing the fan. Please feel free to give our agents a call at your earliest convenience.

      Tech Support:

      (888)937-5582
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      - CyberpowerPC Support

  • Rated 1 out of 5 stars

    Terrible pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the intention of using it as a streaming pc, all the equipment is extremely outdated and can't handle much.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We appreciate you reaching out - we are sorry to hear of your experience. This model is not spec'd for streaming, its mainly for entry level gaming. You would want to upgrade the CPU for streaming. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech support:
      (888)937-5582

      - CyberpowerPC Support

  • Rated 1 out of 5 stars

    Very disappointed so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work, thank God I bought the warranty! Ive been busy so didn't try it right away so w/o warranty id be screwed!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      Thanks for reaching out - we are sorry to hear of your experience. We do want to mention our PCs are equipped with 1-year manufacturer warranty. If you are still within that time period then please do not hesitate to get in touch with our support agents; we're always happy to help.

      Tech Support:

      (888)937-5582
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      - CyberpowerPC Support

  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a gaming computer for under $500 and this is what I bought. It is so far working just fine. The only problem I have is I can't get sound to connect to my Samsung TV. I don't know if its because it's an older tv or if there is a problem with the computer. The fans are a little on the loud side but it just means that nothing will overheat too easily. I like this model because it is easily upgradeable unlike some of the more expensive models.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy, cheap, doesn't work well. Cyberpower support is bogas and not customer friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Fan of this PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine arrived damaged and the power supply and video card were bad. Returned for a different PC

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst computer ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer three months and it stopped working. Do not buy anything from cyberpower.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      Our most sincere apologies to hear of such an event. Unfortunately, we cannot predict when a given part will fail, and for this reason we're happy to offer our manufacturers warranty. Should you ever have any problems or concerns regarding your PC or hardware, you're welcomed to contact our support team & we'll of course be happy to address any issues for you.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow. It takes forever to download games, not a great gaming computer.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Cierra,

      We are deeply sorry to hear of your experience. Download speed is something that has to do with ones network, we would like to help check if the PC it self is experiencing any issues. This model does come with a USB Wifi adapter so it is possible it may need a driver to work properly or it may not be working as intended. Please feel free to give our agents a call so we can pinpoint the issue and get this resolved for you.

      Tech Support;

      (888)937-5582
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      - CyberpowerPC Support

  • Rated 1 out of 5 stars

    Computer shuts off all the time for no reaso

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer never worked correctly and honestly didn’t have the the time to address it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crash the first day I installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very bad experience with this product. It crash the first day I used it.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We're truly sorry to hear that you had an issue with this build. We always recommend contacting us as soon as an problems are experienced with one of our systems; as we can usually resolve the issue over the phone with you.


      Tech support:
      (888)937-5582

      - CyberpowerPC Support

  • Rated 1 out of 5 stars

    Outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is outdated and is way over priced for what you get

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Josh,

      Sorry if you feel that way. We do offer other available models with the most recent components that have just came out. Of course everything is priced competitively, however, they may fit you criteria for the PC you are trying to achieve. Should you ever run into any issues with the PC, please do no hesitate to contact our tech support agents at your earliest convenience for any assistance.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    The pc is not too good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good pc at all And for the price is not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst gaming pc ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to play high quality games you can’t!!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Bad260,

      Sorry if you feel that way. This is more of an entry-level gaming PC. Please keep in mind each game has their own specific requirements in order to play the game. You are always able to upgrade the PC if you want to be able to play more advanced games. We always recommend you check the requirements of the games you intend to play before finalizing your purchase and if you need assistance with a build, you are more than welcomed to contact our tech support agents.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new first turn on crashed then 2 more times.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We're truly sorry to hear that you had an issue with this build. We always recommend contacting us as soon as an problems are experienced with one of our systems; as we can usually resolve the issue over the phone with you.

      Tech Support:
      (888)937-5582

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Computer for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost I didn't buy this computer to run the latest AAA gaming titles, and while I'm sure if I wanted to run those titles on this computer with modified settings I could, I just think that if that's the aim you might want to save up some more? That said I mainly use my computer for some light web browsing, streaming content [ ie. Netflix, hulu, Spotify.. ], and Photoshop. For webbrowing and streaming I haven't run into any issues. The computer runs smoothly and I haven't had any real issues. When it comes to having Photoshop open it doesn't run any better than it did on a lower spec'd laptop. Since I was already use to the program running a little slow before I'm not super upset that on my new machine I'm still having that same issue. Other than that the machine is fine. I wish that it didn't come packaged with a wifi dongle that came packaged with a CD that I didn't need. The rig doesn't have an optical drive and you don't need the CD for the drivers so it just felt like a waste. As far as I can tell the headphone jack is headphone only, and while there is a separate jack for a mic and I do have a usb mic, so it's not the end of the world, it just weird a bit. Maybe it's cheaper to produce it that way. The included peripherals work great, I haven't had any issues. My only real complaints are aesthetics, I don't see the purpose for the keyboard to have always on light up logos, they're white, the plastic covering it feels cheaper than the rest of the otherwise nice keyboard. The headphone button on the side can only pull up the default music player and for people that use iTunes that's probably great since you can set iTunes as the default, but as someone that uses Spotify it's just a button on the keyboard that I don't ever use. Even the internet shortcut key has been used a couple times. At the end of the day I'm happy with my purchase, and it's probably a safe purchase if all you plan to do is light productivity and titles like The Sims [ which so far has been smooth on my end ] it's a good guy, otherwise like I said earlier, might want to save some more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the negative reviews saying the computer is obsolete or failed after only a couple days working come from one of three kinds of people. One: You expected more than you paid for, the specs are on the box and they are truthful. Two: You are a fanboy of one type of processor or graphics card and are of the opinion that FPS matters to everyone who plays games on a computer. Three: your not very computer literate. For what my daughter needs, playing ROBLOX, Minecraft or other similar games it’s perfect. In my humble opinion, if your child wants a decent computer to get started playing games on a PC, this fits the bill. Also the RAM is upgradable to 32GB and the processor and GPU are upgradable as well. So when the time comes, you can set this up to play the more graphic intensive games. Just enjoy your PC and don’t get hung up on the numbers. This is a great, capable computer. Just my 2 cents.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Works well haven't had any issues with the build

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well it runs easy on high settings and never have any issues with downloading, storage, or graphics do suggest after buying you purchase extra ram to add to the pc but all in all a perfect buy for getting into pc gaming

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Awesome Gaming System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an all-in-one gaming system that you don't have to build yourself, this is an excellent system. My wife opted for the version that didn't have the latest generation graphics card and it is absolutely perfect. I use this PC for several games, most notably WoW and I have to say the differences between running it on my old PC and on this one are night and day. The textures are finely rendered, there is virtually no slow down and lag, and even just things like looking at the water are a joy - it looks almost real! Performance has never been an issue as it has more than enough power to run this and just about any other game I play regularly, although I am looking forward to trying a new game with more demanding system requirements to see how it performs. :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Amazing Starter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this Computer I didn't know much about gaming PC's and building them so I went with a prebuilt. We scourged for weeks until we found this for the excellent price of 560 USD. It is an amazing starting PC for anyone getting into PC gaming. I was able to run CSGO at 300 FPS with the highest Settings. Rainbow Six Siege at 100 FPS with High Settings and PUBG at 80 FPS with Medium Settings. If you attempt to build this for yourself the parts will come out to 500 dollars so the price is just right! Only issue I found was that the Hardrive was on the slow side and the components are pretty old. With not much room for upgrading, So if you want new components that are DDR4, your gonna have to buy a new Motherboard and switch out everything else. Apart from that, an excellent machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    So far am loving it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Xmas gift, and was able to get it up and running in no time. My first gaming machine, and I have only played a little bit so far, but seems to handle it all very well. I will be upgrading the RAM to 16gb very soon and I know then it will be even better!

    I would recommend this to a friend