Customer Ratings & Reviews
- Model:
- GMA4000BST
- |
- SKU:
- 6362425
Customer reviews
Rating 4.6 out of 5 stars with 2712 reviews
(2,712 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the powerful performance and good value for the price of this gaming desktop. Many appreciate its ease of use and impressive graphics capabilities, resulting in smooth gameplay at high frame rates. Some users noted the relatively easy setup and ample storage. While a few mentioned the fan noise and suggested processor upgrades, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 1 out of 5 stars
Really nice for like 6 hours
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a great deal, great performance out of the box for the first day. Next morning, it would not boot up at all. Returned it, would not buy again.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear TTTT,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordered from best buy got it delivered within a week. Had it all set up was running really good then all of a sudden the monitor had no connection with the tower? Checked connections and everything was connected properly. Finally got the connection to the monitor again only to have the tower shut down out of nowhere and reset. So I am waiting for the tower to power on again. I start browsing the net and then it Shut down AGAIN gave me an error message. Returned the tower today switched it out for a dell. Never again will I buy or recommend CyberPowerPC.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear jsandoval,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Bad experience even worsr costumer servise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pc and a printer... not of them work pc was missing net drivers so couldn't connect to internet then i try yo get help and store they just gived me the money back leaving me 3 weeks without computer.... the printer didnt print scan or copy anything it was an all in garbage...i will never buy here again...
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jhon0830,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Video Signal/Customer Service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connect between the video card and computer keeps getting lost. I have to reseat the video card in order for it to work. FYI.. You have to send the computer/hardware back before they will send you a new or repaired computer. Turn around time is 3 weeks to a month. Don't buy a cyberpower pc because you save a couple hundred. They make you pay to ship the computer back even though it is under warranty. The cost of being without a computer and shipping ends up costing you more. I have purchased many Dell computers and never had a single issue.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Paddockone,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Unfortunately our warranty policy does not cover the cost of shipping for an RMA, I went ahead and included a link to our warranty policy below. If you have any further questions or concerns, please feel free to contact our tech support team at your earliest convenience for further assistance, we're always happy to help.
CyberPowerPC E-Commerce Warranty Policy:
https://support.cyberpowerpc.com/hc/en-us/articles/360015700333
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
Rated 1 out of 5 stars
Stopped working after two days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was so excited to get his gaming PC. It worked for two days before it wouldn’t boot up and the lights/fan would try to power on before failing. My husband tried several different troubleshooting ideas but nothing worked. We returned it within the return window but here we are almost two weeks since it was delivered to the return center and no word from Best Buy. My husband found several instances online with new CyberPC’s failing because of faulty power supplies. I’ve very disappointed with this purchase and would really like to have my refund!!
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Miranda,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Lasted 23 Days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was well until the three week mark. Would not boot to Windows. Hung on a black screen with a cursor. Followed troubleshooting tips on line.. Worked once. Tried to reset=fail, Restore=fail, Remove updates =fail. Called CyberPower Support=busy signal. Gave up and returned it to BestBuy today. Good thing I saved the box. Will try to find something more dependable. Same computer is now $649 at BestBuy. Go figure, Wish I could afford another Alienware/Dell. On line options were to start checking connections of components? Too much trouble even if I knew how to do it
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Godzilla55,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. If the PC is unable to boot into Windows, it would be a Windows Operating System error. Usually, doing a clean install of the Operating System fixes this issue. We understand you have opted to return the PC, however, if you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Good cheap computerwith issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer itself is a great cheap computer for my teenager, however the tempered glass side panel came in not seperated from the bracket that holds it on. unable to keep it attached
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear falcon913th,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terabyte means nothing if you can’t use it. I tried using other drive but won’t let me and uses my main 240 gig drive. Guess I’ll have to break it open and actually build it for myself.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear PoopooMcGeeSillyDick,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. You will need to install or change your download destination in order to use the other available HDD on your PC. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
So bad I returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I powered it up with two monitors, one in each HDMI port. Only recognized one. Tried display options and reboot. No dice. Moved one of the monitors to the VGA port and tried again, Still didn't detect the monitor. Tried just one monitor in the VGA. Nope. Went online to look up the user's guide since it doesn't come with one. The manufacturer's website said my model number didn't exist. REALLY? To top it all, it ships with two backup DVDs, but doesn't have a DVD drive! Returned it. I will NEVER buy a CyberPowerPC again.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear ITSpecialist,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. The CD's are back up drivers provided by the manufacturer of the components, which can also be downloaded from the manufacturer's website The case may not allow for an internal drive to be installed, however, you can purchase an external disc drive. In order to get display, you will need to connect your monitors to your video card ports, not your motherboard ports. Newer video cards do not support VGA as they primarily use a mix between HDMI, DVI, or DisplayPort ports. If you are trying to run dual monitors, you will need to use the available ports on the video card. If you only have one HDMI port on your video card, again, you will need to use the other available ports on the video card, being a mix between HDMI, DVI or DisplayPort. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
[email protected]
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Great system till now...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a few days past the 4 month mark on this system I experienced a total system failure. I heard a audible loud pop and then nothing, since it was the weekend currently waiting for CyberPower to open their customer support to even talk to them about what happened. My number 1 recommendation if you get this system is to get best buy protection on it and not to hesitate on that one bit, when it was running was a great system, but now at the current moment is a $600 paperweight just after 4 months use.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Chanze,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Doesn’t stand a chance against transformer explosi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked until the transformer in front of our house exploded. Even though it was plugged into a surge protector, it didn't protect it.
I would recommend this to a friendRated 1 out of 5 stars
Absolute garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC I must admit it did take longer than expected to arrive at my home was not Worth the $600 my grandpa spent on it because as soon as I fully set it up it already gave me problems on the first thing I did on the desktop it keeps disconnecting from the internet randomly and it takes about 2 to 3 hours to connect back and sometimes it takes a whole day I tried everything even buying a new router I've had this PC since July and it still gives me Wi-Fi problems
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Elijah,
We apologize for any inconvenience this may have caused you. Please make sure you've attached the antennas to the back of the system. Without the antennas the WiFi range is significantly reduced. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
DO NOT PURCHASE THIS PRODUCT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At least without protection. In December, 2 weeks after purchase, this PC’s power supply died. I did not purchase a warranty so I had to go through the manufacture for repair. Took 2 months to receive a new power supply. Today, I received the blue screen of death. I’m not even going to put effort into fixing this PC anymore, because I can see I’m in for a long haul of issues. I purchased an Alien Ware to replace this. Save your money and get a better brand with warranty:(
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Mimi,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got two of these and both of them blew up. wouldnt recommend this company.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear dagoonx,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was doing good for a while but now out of no where it shut off and wont come back on, only had it for a month so really disappointing
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Overall a good computer for 2019
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this pc back in 2019 and i can say it lasted me s good while before i had to upgraded. I recently upgraded it to a 5600x, a rx 6650xt, and i added a m.2 2tb for more storage. The motherboard is rather limited for upgrades but for a causal gamer it works perfectly. And i got it sale during black friday in 2019. Overall good!
I would recommend this to a friend Rated 2 out of 5 stars
Trash
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Slow Very Slow Very Slow Very Slow Very Slow Very Slow Very Slow Very Slow Very Slow Very Slow Very Slow
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible purchase. Good Potential
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though the specs and upside of this computer are great for the price. I got two of them and both time had to return it do to a bad graphics card. A google search will show an extreme percentage of these come faulty out of the box with the most common problem being incapable of sending a signal to the monitor. Spend a lil extra and get a better more reliable PC. This one of it works is good though.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Vince,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Less than a month old and have problems constanly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turn the computer off and it continues to run. Has lightsome keyboard and mouse that do not shut off. Very energy efficient
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear disgusted,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
One HDMI port? Ehhh not so great.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a basic gaming PC for a kid, expected to be destroyed through misuse, and it just feels like even a little less than I was expecting and wanted. Only one HDMI port, so you can't do a dual monitor setup (which I really didn't plan to, but it sucks to not have the option). I wouldn't buy anything like this if you knew what you were doing.
No, I would not recommend this to a friend