Customer Ratings & Reviews
- Model:
- GMA4000BST
- |
- SKU:
- 6362425
Customer reviews
Rating 4.6 out of 5 stars with 2712 reviews
(2,712 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the powerful performance and good value for the price of this gaming desktop. Many appreciate its ease of use and impressive graphics capabilities, resulting in smooth gameplay at high frame rates. Some users noted the relatively easy setup and ample storage. While a few mentioned the fan noise and suggested processor upgrades, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worked, now it won’t turn on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When first bought it ran exactly how it should and it was great. I used some of my savings so i could have some entertainment throughout the quarantine. Then all of a sudden after two months it just wouldn’t turn on. It has to be the power supply because not even a fan will turn. I hope no one has the same outcome. It is ridiculous to pay the money and only get a month and a half of usage.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear kman,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
- Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Great PC!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a computer from this brand and I would like to say that I am quite pleased with the purchase and am definitely looking forward to the future of gaming with this computer. I have only had it for a short time but from what I've been able to see- it is definitely good for the price and is able to run more then I ever could. Overall 10/10 would definitely purchase more from this brand.
I would recommend this to a friend Rated 1 out of 5 stars
Got it broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a week for it to get shipped to me...was very excited for it just for all of the ports to not work and it not being in stock anymore so I couldn't get a new one..so it's just a big waste of time that lasted a month from the first time it got automatically cancelled If your gonna buy this I hope your PC won't be defective like how mine was..I had high Hope's for it
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Demetrius,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Best Buy has lost a customer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenaged daughter saved for this gaming PC and less than 6 months after she purchased it, it has stopped working. Unfortunately, she was naive enough to believe BestBuy would not sell her a defective computer so she didn’t buy a warranty plan. She used this for school and will now be scrambling to find a way to access her classes. Do not waste your money on this item.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Valued Customer,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
- Cons mentioned:Processor
Rated 1 out of 5 stars
horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this computer can run poop it crashes every like 30 min i have $200 pc thats better
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Nunya,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Not worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. At first it was quiet then started making a loud noise and shutting off by itself.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Sling22,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Bad lighting problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son he was very excited and didn’t care about the lights not working. But I decided to take it back I can’t have something v that I bought brand new not functioning correctly ior having issues. I’m returning it for the bad lighting problem that lights never worked! The keyboard looks very cheap and like scratched. The mouse is pretty nice.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear 8arbi3,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Do not buy and waste money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC when it is working is an okay PC. But it turns off randomly with no notice and it freezes all the time. Would stay far away from this PC
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a Best Buy problem this is a CyberPower Pc problem. First of all the GPU was not even inside the pci slot all the way it’s like Someone just half did the job That’s the reason people are getting the no signal problem. Unfortunately is was too late To realize the GPU was not in all the way in fried the whole motherboard
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear JayY,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Glass shattered instantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We'll, just got this PC today! Excited to get started, I was carefully removing the glass from the computer and it shatters. It's still shattering and I haven't touch it since. Needless to say, I will be returning this product. If the glass can break that instantly, how easy will it be for the parts inside to break as well.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Migs,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i’ve had this pc for a little over a year now. I don’t not recommend this to anybody. this may look good with all the RGB fans but it’s not. i bought this pc when i knew nothing about gaming pcs and i’ll tell you right now it’s not good. i’ve never seen over 100 fps on this thing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Biggest waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my sons birthday , arrived and doesn’t even work . After calling tech support and Best Buy and everyone and there brother computer still doesn’t work . Now I have a very disappointed kid and I’m feeling like this was the worst purchase I’ve made in along time . Way too many of the same negative comments .
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Megan,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Had it for two days and then hard drive failed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great the two days it actually worked but then the hard drive failed. Just returned it and bought a different brand somewhere else. Saw this as a sign of potential future problems with it. Would not recommend, but of course people have great experiences with it so buy with caution. The lights were my favorite part about it
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Oaklee,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Computer great mouse came broken in the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse that came with the system is broke. Other then that the system is great.
I would recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Redz,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 2 out of 5 stars
Pc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. It's already dead. Not great. There's better
No, I would not recommend this to a friendRated 2 out of 5 stars
Over heating
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps overheating and unable to run some programs on it like discord.
No, I would not recommend this to a friendRated 1 out of 5 stars
Brand new out the box and didn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this PC for my son. It arrived brand new out of the box and powered on but wouldn’t send a signal to the monitor. Once I googled the issue I found more reviews with the same complaint. I returned it and purchased a more pricey PC.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Glenn84,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Looks and runs great.... until the GPU crashes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get this computer. I opened it up and turned it on, downloaded all my favorite games and it ran and looked like a dream. It wasn’t until maybe a week after I got this computer that the graphics card just stopped working. Unless I just got unlucky.... twice, this is not a reliable choice.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear FluxyTurtles,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
LAG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what games other reviewers are playing but this computer is slow. 8 gigs of memory should be sufficient for roblox and Minecraft but there is not noticeable lag. Needs more memory, a better processor and better graphics card. Not worth it. Save your money and get one with better specs.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Jules,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you check the requirements of the games/programs you intend to run before finalizing your purchase. We also do offer other models with different specs that might meet your requirements. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
not worthy of the the money spent.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 month in keyboard failed, 7 month in mouse failed 2 years in hard drive failed. I have other computers that are older and they still work. not at all happy with the customer service provided. you would do better building your own computer.
No, I would not recommend this to a friend