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Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.7 out of 5 stars with 1007 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the gaming desktop's overall performance, speed, and ease of use, with many appreciating the simple setup and quiet operation. The vibrant RGB lighting is also a frequently praised aesthetic feature. However, some customers have expressed concerns about the graphics card and power supply, while a few have reported issues with a non-functional Type-C port. Overheating does not appear to be a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,007 reviews
  • Rated 3 out of 5 stars

    Okay Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but decent machine. Had some issues getting the glass panel off as the instructions are not clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics card was not powerful enough to run demanding games...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went to a black screen after less than a month of use, and the system started acting up. Now, when I turn it on, there is no display—the graphics card is malfunctioning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were given a computer that power supply is not working on. Best buy refuses to help us at all. We bought 3 identical ones at the same time. One works perfect, second one has power issues where the power supply is shot, 3rd one does not have the specs that it was suppose to have. Best buy is not helping at all. Avoid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new computer out the box either the main board or the graphics card was bad as none of the monitors or keyboard/mouse worked. After trying to get it to work for several hits ended up taking it back to Best Buy for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cyber power pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CyberPowerPC - Gaming Desktop - AMD Ryzen 5 5500 - AMD Radeon RX 6500 XT 4GB - 16GB Memory - 1TB PCIe 4.0 SSD - Black. This monitor did not work right from day one. Had to call technical support and still got nothing resolved. Ended up purchasing a different gaming computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    No power!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged everything in correctly, but computer didn't turn turn on so I returned it next day!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions did not match the computer, had to sesrch youtube just to learn how to get the packing removed. Then it would not power up, my son is so sad to not use his gift. There are loose wires and the directions say to connect loose wires but gives no clue where they plug into. Extremely disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to remove foam, otherwise decent. Good rig for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great but not baddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad PC. but not a great one either. Bought it for my wife and had to buy a new graphics card just to play Palworld :/. It the graphics card had more Vram then I would give it more stars

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t turn on having to return it! What a pain!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    1st PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 6 day pop then shutoff now I have to take it back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with Best Buy ever. I received a demaged product. They sent a replacement then sent an email that the replacement was broken. Didn’t refund me. I’m still arguing with them about this and have no resolution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tall white slender manager black hair needs to be demoted immediately I did not get his name on whit rd horrible experience spent over 2000.00 I was in store picking up pc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pc problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cam broken. didnt turn on very do do. i wouldnt recomend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not to good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought the video card didn’t work had to bring back to get replaced it was a bummer for my son on Xmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor performance! Cannot play games. It so bad my kids cannot even play Roblox on it. Look elsewhere if you want something to play games with. For advertising.!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a upgrade from a laptop, worst decision of my life! Had it exactly a month and motherboard is done for! When we bought it i asked for the warranty for one year and worker didn't add it. So now im out 800$ and they wont help at all! So be aware when you buy this!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse purchase we have made and the sales staff were not helpful. Will NEVER make another purchase at Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse broke after 10 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor on the mouse broke after 10 days. Best Buy won’t replace it unless I bring in the entire PC.

    No, I would not recommend this to a friend