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Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 1093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers frequently mention the overall performance and speed of the Gaming Desktop are great, and the noise level is minimal. The vibrant RGB lighting is also a frequently praised feature. However, some customers have reported needing to upgrade the RAM, and a few have noted issues with the power supply and initial functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,093 reviews
  • Rated 2 out of 5 stars

    Random shut down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month old snd it already shuts down randomly. Most likely the power supply, just waiting for it to totally die.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    Not worth the price or the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within months of buying it stopped powering on. Sent it in for a warranty repair with the company, was told to send the power cable. I heard nothing back about it until it was on its way back with a new motherboard and battery. Open it up to set it back up no power cable and wires in the case hanging free. Graphics card left unplugged with no matching cable. Was told to take a power cable from another tower or go buy one as if it wasn’t their fault their employee told me TWICE to send my cord. Contacted them about the loose cables and heard nothing back yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but decent machine. Had some issues getting the glass panel off as the instructions are not clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rx 6500

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Pc prebuilt not exactly what I expected at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cyber power pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CyberPowerPC - Gaming Desktop - AMD Ryzen 5 5500 - AMD Radeon RX 6500 XT 4GB - 16GB Memory - 1TB PCIe 4.0 SSD - Black. This monitor did not work right from day one. Had to call technical support and still got nothing resolved. Ended up purchasing a different gaming computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to remove foam, otherwise decent. Good rig for the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No power!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged everything in correctly, but computer didn't turn turn on so I returned it next day!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics card was not powerful enough to run demanding games...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were given a computer that power supply is not working on. Best buy refuses to help us at all. We bought 3 identical ones at the same time. One works perfect, second one has power issues where the power supply is shot, 3rd one does not have the specs that it was suppose to have. Best buy is not helping at all. Avoid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great but not baddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad PC. but not a great one either. Bought it for my wife and had to buy a new graphics card just to play Palworld :/. It the graphics card had more Vram then I would give it more stars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions did not match the computer, had to sesrch youtube just to learn how to get the packing removed. Then it would not power up, my son is so sad to not use his gift. There are loose wires and the directions say to connect loose wires but gives no clue where they plug into. Extremely disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new computer out the box either the main board or the graphics card was bad as none of the monitors or keyboard/mouse worked. After trying to get it to work for several hits ended up taking it back to Best Buy for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t turn on having to return it! What a pain!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I thought it was gonna last a little longer. But no it only last 5 months after I bought it good thin o bought warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went to a black screen after less than a month of use, and the system started acting up. Now, when I turn it on, there is no display—the graphics card is malfunctioning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    1st PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 6 day pop then shutoff now I have to take it back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken GC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics card fan is not working at all and it os over heating up real bad and cant return it.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    Worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with Best Buy ever. I received a demaged product. They sent a replacement then sent an email that the replacement was broken. Didn’t refund me. I’m still arguing with them about this and have no resolution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Card too weak

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every game crashed Djdjdjejeiwnwksndjdbejebdjeiejeje

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tall white slender manager black hair needs to be demoted immediately I did not get his name on whit rd horrible experience spent over 2000.00 I was in store picking up pc

    No, I would not recommend this to a friend