Customers appreciate the high performance and excellent graphics capabilities of this gaming desktop, frequently citing its ability to run games smoothly at high frame rates. Many also found the price to be reasonable and the system easy to set up. However, some users experienced issues with the solid-state drive and cooling system, leading to concerns about reliability and potential overheating.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 540 reviews
Rated 1 out of 5 stars
Do Not Recommend; Very Frustrated.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To start off, I bought 2 of this model, both ran fine graphically and was very impressed as I jumped from a low end laptop with barley a graphics card. But one of the computers was missing multiple ports that the other one had; I exchanged it for another one of the same model, which came with the correct ports. But, the fans on both of these PCs were loud and obnoxious and overworked on minimal tasks, but especially during gaming where it also heats up. BUT the biggest con about this model , from all 3 of the ones I have received, that it was freezing, even when browsing online, freezing during games causing major disruption and the computer completely locks up till its done. This happened randomly when using them, more often when gaming. Not pleased with my purchase.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Rawrsauce,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're looking for a solid gaming pc with the famed NVIDIA GeForce, look no further. The total package will blow your socks off. If you're looking to play the latest games and want them to look as beautiful and perform as well as possible, you really can't go wrong with this rig. You would be hard pressed to find a more powerful desktop. I was recommended this by a trusted friend, and he did not disappoint. So I thought I'd pass the good word on to the reviews! You'll never have to worry about lag, ludicrous load times, sound issues, graphic glitches, or general poor performance from now on if you decide to make the leap to this computer. For the price, it's a bargain. You would expect a PC this powerful to go for at least DOUBLE the amount that you're seeing listed here. This is a real steal! I can safely say that you will not be disappointed! Click that order button with confidence to play all the modern games you've been wanting to at beyond peak performance. The 2TB HDD + 240GB SSD confirms that you will have plenty of room to play all your latest titles.
I would recommend this to a friend
Rated 1 out of 5 stars
horrible
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
have had to get 2 of these in the last two weeks, and looks like im going to have to return it AGAIN. constantly crashing. i dont use it for anything crazy. i don't know how such a highly rated computer can be crashing and burning so terribly. WOULD NOT RECOMMEND. such a waste of my time, money, and mental stability.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Valued Customer,
We're truly sorry to hear that you had an issue with this build. We always recommend contacting us as soon as an problems are experienced with one of our systems; as we can usually resolve the issue over the phone with you. Still, we wish you the best in your future PC purchasing experiences, whether they're with us or another retailer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was quiet. It shut off and it wouldn’t come back on.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cyberpower gaming computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had product for a week and all games crash on system. Have a appointment with geek squad to see what is going on probably just going to ask for refund and get different pc.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Michael,
Thanks for reaching out - we are sorry to hear of your experience. We do want to mention our PCs are equipped with life-time technical support and 1-year manufacturer warranty. We are always happy to help with the Pc, please do not hesitate to get in touch with our support agents for troubleshooting assistance.
This reviewer received promo considerations or sweepstakes entry for writing a review.
POORLY BUILT, CHEAPEST MOBO POSSIBLE, NOT EVEN ONE PCI EXPRESS SLOT LEFT FOR UPGRADE SMALL SD BOOT DRIVE. SLOW AS HELL FREEZING TOO OFTEN PROBLEMS KEEP PILING.
HAVEN'T BEEN ABLE TO REGISTER IT WITH MANUFACTURER, WORST COSTOMER SERVICE EVER EMAIL & PHONE CALLS NEVER ANSWERED
LOST BLUETHOOT AFTER JUST ONE YEAR FINALY STOP BOOTING AFTER 15 MONTHS
SUCH A REGRET
No, I would not recommend this to a friend
Cons mentioned:
Cooling
Rated 1 out of 5 stars
Not worth the price
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not much storage and over heats after a couple hours of play time.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Green,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was looking forward to getting this. Everything looked in Amazing condition. Sadly it would not turn on tried everything looked to see if any wires were loose and everything was good. Very upsetting that a high end gaming machine would do this.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Angel,
Sorry to hear about your experience. Unfortunately, we cannot predict when /where a part has failed and do offer a one year manufacturer's warranty in which you are more than welcome to use. If you haven't yet, please contact our tech support agents at your earliest convenience as we should be able to resolve the issue over the phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sent off for a replacement video card and received one that was to big. I had to pay to return it. The second one came in appears to be used. It lasted for half a day. When asked to get another one, now they want a copy of my receipt and how much I paid for it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Horrible product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Within less than a month of purchasing this product from Best Buy, there have been problems with the fan and lights not working. Calling the customer service at cyberpower pc you’re made to feel as if you’re keeping them from other important matters. You’re basically rushed off the phone without any understanding of what the resolution will be.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Canadaballe12,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. Please feel free contact our tech support agents at your earliest convenience so we can look into the matter further.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right before the year ended we had to send it to CyperPowerPc to replace the Video card. we had to pay one way shipping.
After less than 6 month the card went bad again and now we have to pay for it. Never had that king of issues with a Pc that Fast. I will not buy CyberPowerPc again.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Absolute garbage
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had it for 3 weeks, didn't touch anything on it and it crashed any time I'd try to play a game, so I factort reset it and now I get to stare at a black screen for eternity. It makes a great paper weight, nothing else.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Monopoly,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Please make sure to update your video card drivers. if you are still experiencing this issue, please do not hesitate to contact our tech support agents so they can assist your further.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To be honest we bought this computer 4 months ago .. it turns on and off durning the middle of the night .. and just one night it stop working it’s been in repair for over a week .. definitely do not recommend .
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Marty,
We apologize about any inconvenience this may have caused you. Usually if the PC is rebooting itself, that indicates a possible issue with the motherboard or the operating system. It seems like you've already sent the PC in for repair, If you would like to an update on the progress of your RMA please feel free to contact our RMA status department at your earliest convenience.
Hours of Operation: Monday - Friday: 8:30AM - 5:30PM PST
Rated 1 out of 5 stars
stopped working
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
graphics card broke on the first one, retuned for another thinking it may not happen again. This time 4 days after the return policy ended its dead. Thanks for nothing BestBuy.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Dear Brad,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Unfortunately, due to the delicate nature of PC hardware/electronics these things do happen sometimes. You are more than welcome to take advantage of the one year manufacturer's warranty for your video card. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this PC in 2019. It is the best purchase ever. It's been perfect for all types of work. I create tons of content for YouTube and other social media. I do tons of editing and gaming and it's been running great. I would recommend it to anyone looking to get a new PC.
I had CyberpowerPC before this one also. I had that one for many years and never had a problem.
Overall I would give it 10 stars if I can.
I would recommend this to a friend
Pros mentioned:
Graphics, Performance
Cons mentioned:
Ssd
Rated 4 out of 5 stars
Best bang for the buck!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the quality of this pc is fantastic! all the parts from motherboard to ram to graphics card are all top of the line/name band parts. finally have a nice gaming pc, being able to play alot of the games out now dec 2019 on ultra at 1440p getting 60+ fps only down side is i wish it had more ssd space but honestly 250gb is decent but i have a large library of games, love the rgb colors and the controller to change it at any time. case is built very nice as well, no disc drive but who uses them anyways. highly recommend to anyone looking for a very nice 2k/1440p gaming setup, only reason im adding 4 stars is 32gb of ram would be perfect but 16gb is really all that you need
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great pc that lasted me years.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this pc back in 2019 and am still using it. Only upgrades I have done is adding a liquid cooler and new RAM. It has been a great computer I am finally about to upgrade but this pc is still up and going! It has fallen behind a bit with all of the new stuff that is out which is why I’m upgrading but it has done everything I wanted it to.
I would recommend this to a friend
Cons mentioned:
Ssd
Rated 5 out of 5 stars
Great package for the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
To start, I picked this up when it was on sale for $1279.99 and have spent roughly a week with it.
Overall, this PC is a great package (not going to focus on cosmetics here, those are subjective). The 2700X hasn't flinched at anything I've thrown at it yet (mostly gaming), and 16gb of memory is plenty for most tasks although there 2 more slots to expand to. The memory is on the slower end (2400mhz) which apparently can hamper the 2700x in extreme situations, but this board should be able to accept 3200mhz+ if you choose to upgrade down the road. So far it hasn't been a concern for me.
The board is an MSI b450, micro ATX. It seems like a solid motherboard, but is light on PCI slots (and only a single PCI-e slot). This motherboard is actually the most likely reason that the stock AMD wraith CPU cooler is not used here, since reviews of this board claim that that cooler actually will not fit. That said, CPU temperatures have been ~66*c during gaming sessions (perfectly fine).
Now, onto the GPU which seems to be a weakpoint for some reviewers here. Short version: the card performs great, although a bit warm but it can be managed.
Long story: The card in my rig is as pictured on the site here, and appears to be a Zotac RTX 2070 8gb blower-style card. This is my first blower-style card, but it does seem to run hotter than my cards of past (GTX 1070 aero, AMD 7870). Left at stock settings, it would crest 72*c at times while running Witcher 3 @1080p/ultra with a 60 FPS cap. This isn't cause for concern, but if you run demanding games with an uncapped framerate, you'll see the card reaching into the 80's and thermal throttling will begin (used Unigine's benchmark to test this). I recommend setting a more aggressive fan profile with a tool like MSI Afterburner to keep your GPU temperature more reasonable and away from throttling. The card itself does perform great so far (although I have yet to try an RTX enabled game) and I have not seen any artifacts as mentioned in other reviews (*knocks on wood*)
This is my 3rd gaming PC through CyberpowerPC. My first was circa 2007, my 2nd (which still works great, and I'm giving to my sister) was around 2012, both of them custom built orders. Not sure why people seem to turn up their nose at the brand, but I've had solid experiences so far.
I would recommend this to a friend
Pros mentioned:
Graphics, Performance
Cons mentioned:
Ssd
Rated 4 out of 5 stars
Great PC for the price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When we first got this PC, it performed well but froze randomly. We exchanged it for a different unit (the same PC) and now it works perfectly. The graphics card and CPU combination is very good and performs exceptionally. The first PC came with an MSI graphics card, ASUS motherboard, and a CoolerMaster fan whereas the second one has an unbranded graphics card and fan, a Gigabyte motherboard, and different memory sticks. If you're thinking of buying this, keep in mind that your parts will likely be slightly different from those in other reviews.
I would recommend this to a friend
Rated 1 out of 5 stars
False advertisement
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I diddnt receive my free game that was advertised with the pc.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
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Dear Hailey,
Sorry to hear about your experience. If the PC is participating in the bundles/promotions, they are usually provided by the retailer, either on the receipt or if not, emailed to you. However, if you do run into any issues with your PC, you are more than welcomed to contact us.