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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 587 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the overall performance and processor speed of the Gaming Desktop, with many noting its smooth operation and efficiency. The setup process is straightforward, and the cooling system effectively maintains optimal temperatures. However, some customers have reported concerns about fan noise, the GPU, the WiFi adapter, and the RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 587 reviews
  • Rated 5 out of 5 stars

    prebuilt pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    built as good as you would expect for a prebuilt got it for a fair price and more rgb then i know what to do with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very well put together PC no issues with unplugged cables or non-working hardware out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value with plenty of storage on it’s hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best prebuilt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pc, Packinging was solid. choose this instead of 5070 ti prebuilt due to negative reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of loose screws here and there, but overall, its a good setup thats pretty quiet during gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC works right out of the box. All cables and components were plugged in correctly. So far so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pc broke after 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display stopped working. Had to pay over 200 dollars for shipping to cyberpowerpc for them to fix their device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pc this is my first pc and I’m satisfed with my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC and Gaming system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power for online gaming. Highly recommend! Worth the upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No support for missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on 8/6/25, bought an additional 4TB SSD when I went to install, motherboard was missing the screw to secure it to the motherboard. I contacted Best buy geek squad was told they could not help as they did not have screws, however had I had them install, I'm sure they would have found a screw to use. Contacted CyperPowerPC support was told I had to buy the screws from Amazon. It also seems to crash often. No support from Best Buy at all. They do not back their products at all. It is a running joke in our household that if you buy a product from them you have to make at least 1 to 2 trips back to get something that works as advertised. Would not suggest them for any service or products anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CPU was burned out. I had to return the product, had asked about the inventory since this was a new product, never been used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for around $1700 for the price not bad at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seems there’s a trend here…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just retured mine less than 30 days after purchase. Some games would crash on startup and I’d have to force close it. Other games would be laggy & pixelated even on lowest settings. I’m a first time PC buyer and did all i could to try and solve it myself and no luck. Did everything google and chat GPT suggested and no luck.Made an appointment with Geek Squad and they tell me it would be a minimum $100 to see what was wrong. Yeah, no thanks. Seems like I’m not the only one this has happened to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1st gaming PC highly disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming pc. Worked for 1 week; went on vacation when I came back and it wouldn’t start up. I get no display and I’ve used it for maybe 10 hours total. So dissapointed. Best Buy also has been no help with fixing the issues. The pc will start, but there is no display.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! My gaming experience has been leveled up!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Struggles to boot after 1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a hard time booting after one month. Specs are good but there myst be faylty connections or sonething

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it. Turns out the GPU had an issue. Took it back. Got another one. 2nd one looked like bigfoot plugged the motherboard power supply in and roached the pins. Idk if I just have the worst luck or what. Otherwise I liked it. Assembly is lacking or the 2 I tried were assembled at 4 PM on a Friday.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      techteam@cyberpowerpc.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and took it home. Powered up, was nice and pretty but no signal on GPU and MOBO had both CPU and RAM light on. And stayed on. I tried to reseat everything but the CPU. Nothing worked. Wasn't gonna mess with CPU on a brand new PC. So took it back and went to microcenter and bought a PowerSpec with 9800x3d and 9070 xt for same price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Quality Control – Failed Drive & Dea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this machine, but it has been a nightmare. Only two months in, the hard drive completely failed. Because I’m just one week past the return window, I’m stuck with a paperweight unless I pay for a new drive and spend hours reinstalling everything. To make matters worse, I discovered the USB-A ports on the side are also defective and don't recognize any devices. For this price point, I expected a functional PC, not a DIY repair project. Save yourself the headache and look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total bust

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it for unexplained shut off if touched near the rear motherboard USB or audio hookups, second one unboxed at store and did same thing. Took refund and bought a different brand PC.

    No, I would not recommend this to a friend