Customer Ratings & Reviews

Have great aesthetics but the psu is bad it knocked all the power out my room. The psu can not handle power of the gpu and cpu. If you really want this pc make sure you change out the psu. Ended up returning

Purchased 11-27-2025. Now 02-09-26 Wont boot. Ssd has tons of bad sectors and wouldn’t boot anymore. Tried all troubleshooting. ALL. Even cyber power tech support couldn’t figure it out. Wants me to ship the whole thing back to them on my own dime and they’ll attempt to fix or replace. They used a Patriot SSD. They had to cheap out somewhere.

This PC I got twice. One time I bought the pc had a problem with the motherboard. So I brought it back and they gave me this same one and shipped it to my house. I opened the box and it still had the exact same problem. So I just ended up getting a whole different PC brand. Honestly would’ve been better to just have built it but I am first time PC owner and I am happy with the one I have now.

PC worked great for about five months.. then it just kept cutting off during gameplay. Multiple games too. Replaced th power supply that wasn’t it. Traded it in for buy power PC.

I returned on mother board went out they replaced it for a new one second one not even month later same thing happened and now I can’t even return and out a lot of money and didn’t even get to use either PC that long ! Best Buy isn’t any help !

Terrible gaming computer ..the first one we tried wouldn't even boot up had red and yellow light so we returned to store for exchange had the second unit for a week and the same red and yellow light again came on .. returned that one back to store and ended up buying a different computer ..new computer works great the legion computer is a better buy for the 2000 dollars that it costs

Very loud even after adjusting curve fans in the bios, crappy fans, the cpu running extremely hot, total garbage don’t waste your time

I had to return this PC and got a second bad one that had to be returned because the mother boards in both PCs were dead on arrival. Even the gentleman that helped us from geeksquad was stunned. I would not recommend this pc to any one

They claimed they would return my call and follow up and they did not. Zero stars!

So far disappointed coming GeForce Now Ultimate no problems playing games on that. This here crashes on Call of Duty Blacks ops 6 or hitches a lot I play at 1080p.Obilivion Remastered crashes there too. So far kinda regret paying for this system might return it. Nothing but Dx errors and crashes.

Worst experience I’ve had. Now the second computer giving me the same exact problem. Would highly recommend not buying. Now going to pack this up for the second time and I’m going to get my money back. Will never buy another cyber power again.

No wifi connections available, only want ethernet which isn’t available. No customer support— chat just takes you to sales site and calling is just hours of being on hold. Awful experience, looking to bix back up and return

Had to return this pc had a bad gpu was very excited to use it but wasn’t able to play any games for long without crashing untill the gpu just completely gave up

Gpu was bad and stopped working after a month so wasn't worth the money.

Gpu broke after only 1 month and mow i have to call cyperppwerpc to replace, totaly a scam

sometimes if you alt tap out of games pc would go black screen and automatic restart itself

The package said game ready. Unfortunately it was not. I had to reinstall windows everyday until I figured out the computer had a bad ssd. Took it to Best Buy geek squad. Sad to say, but they were no help. Told me it was just the software which they do not cover. So all in all 3 out of 10 for me.

Product was great don’t like being lied to to get me to pend another 50 bucks associate told me if I bought a Best Buy plan if item went on sell I could price match in app to get refund app won’t let me when it went on sale less then 30 days after purchase

Would not recommend this PC, had to return this barely having it a week. No games would run and it would crash almost constantly

Hands down, the worst computer I have ever owned. The issues are too numerous to post here. Stay away. You have been warned.