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  • Sure, here is the corrected and grouped text from the image: --- **Gync by Savant** **Neutral + Traveler Wire Button Dimmer Smart Switch** - One switch makes an entire circuit smart - Works with Alexa - Works with Google Home - Matter - Multi-way / Single Pole - No additional hub required - 1 switch **Get Started with the Gync App** - Easily connect to Wi-Fi without a hub - Control Gync smart lights from one switch - Group and control smart lights from one switch including lights on other fixtures - Works with Alexa and Google Home **Make Bulbs & Circuits Smart** - One Gync smart switch controls all traditional lights on the light circuit - Set schedules & scenes - Adjustable, expensive dimming - Voice control with Alexa & Google Assistant **Features:** - Works with Alexa - Works with Google Home - Matter - Multi-way / Single Pole - No additional hub required **Visit gyncsavant.com for compatibility** ---
  • **Single Pole Wiring Requirements** - **Load** - **Ground** - **Neutral** - **Neutral** - **Line** **Homes built prior to the 1980s may not have a neutral wire. Choose Cync No Neutral Wire Smart Switches if a neutral wire isn’t present.** **Easily Create 3-Way & Multi-Way Circuits** - Scan here for installation instructions and wire identification. - Connect Cync smart switches without Wi-Fi. - Works together with traditional switches on the same circuit. **Max Ratings** - 120V AC 60Hz - LED 150W / 1.25 Amp - Incandescent / Halogen 450W **Requires 2.4GHz Wi-Fi and Android™ 8 or higher or iOS 15 or higher.** **Manufactured for Savant Technologies LLC** - Nela Park, Cleveland, Ohio 44112-1719 - gelighting.com/cync - Made in Thailand **GE is a trademark of General Electric Company. Used under trademark license.** **Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
  • Alt View 1. Cync - Cync Button Dimmer Smart Switch (1 pack) - White.
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Cync Energy Saving Overview Video video 0 minutes 34 seconds
  • Cync Floor Plan Overview Video video 0 minutes 48 seconds

Cync - Button Dimmer Smart Switch (1 pack) - White

Model:
93131818
SKU:
6300444
Your price for this item is $11.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, installation process, and overall quality of the CYNC Dimmer Smart Switch. However, some customers have reported issues with the WiFi connectivity, the app's functionality, and compatibility with certain devices. Some also find the cost a bit high and have experienced problems with the dimming feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 182 reviews

  • Good but not finished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent product that is hindered by its software implementation. The switch works well, is integrated with HomeKit by the bridge and that is the weak spot.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there! Thanks for the feedback. Since HomeKit requires a scannable code or printed code on the device to connect to it, as well as your product to be powered on when you scan or enter the code, we decided to put it on the C-Reach. In order for the code not be visible, it would need to be printed somewhere on the switch and We do not want our customers to risk electric shock while trying to scan or find the code. p#

  • Pros mentioned:
    Ease of use

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch was an Easy install and works well with the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great remote settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easay to use and a great addition to my smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Nice product...easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my whole house with these. Very easy to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Markd, thank you for the five stars! Your whole house? That's pretty cool, glad you're getting the most out of your lights!

  • Cons mentioned:
    Compatibility

    Dimmer not compatible with my light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dimmer did not work with my LCD light fixture. Check compatibility list before purchasing.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there! Thank you for your review. We are sorry to hear that your dimmer did not work with your light fixture. Our smart switches are compatible with all LED, incandescent, halogen, and C by GE bulbs as long as they are "dimmable" bulbs. For all compact florescent, florescent, and non-dimmable bulbs, they will function as a normal on/off switch. If your switch is failing to dim your light, it may be possible that your light is non-dimmable. If that is the case, tap on the light in the app, and tap on "Bulb Type" to set your switch to non-dimmable mode. If you have any questions or need further assistance, you can contact Support at 1-844-302-2943 or [email protected] - C by GE Customer Support

  • Convenient smart dimmer switch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and ease of use with smart phone, Good value and convenient to use especially when you are remote.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jeffrey, Thank you so much for the review we appreciate it! We are happy to see that you had a fast and easy setup with our Switch! Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected. I like the GE Cync smart lighting series

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share this great review! We are glad to hear you are enjoying your Cync smart home lighting experience. -Cync Support

  • Great Smart Switch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the smart switch. Works great with our Alexa. Like the styling and that the button lights up. Only downside is that it only comes in white while all our home wall plates are light almond color. Wished I would have gotten one sooner.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support

  • Cons mentioned:
    Compatibility

    Adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only criticism is the this item does not work with the HUE Bridge.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best makes you use GE smart bulbs if you want to dim the bulbs rather being able to use another manufactures bulbs that are way more value two for one of the GE's and there brighter then the GE. Don't try to use with merkury Bulbs doesn't work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Broke after 4 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this the day they were available from GE. Worked well for 4 months, then one day it would not connect to my WiFi. I did a restart and multiple resets. My WiFi router is 7 ft away from the switch. I replaced it with another brand of switch.

    No, I would not recommend this to a friend

  • Great smart light switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart switch. It works great with Alexa animal also able to use it on my phone app. I am using this switch in my room which is so convenient when I’m in bed. This was a great buy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Nadine, thanks for taking the time to leave us a review! We're happy to hear you are enjoying your new smart home lights. -C by GE Support

  • Works as promised but challenging with 3way switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with simple installations. More complex with 3-way switches.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi LightEnthusiast, we’re very happy to hear you’re enjoying the switch and it is working well for you, thank you for the feedback!

  • Great switch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great switch. Never drops out and works awesome for google and Alexa. Only wish is that there was a hub or something to make it compatible with Siri

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey there bbirish! We have a hub that works with Siri called the C-Reach but unfortunately does not work with the switches only the bluetooth lights. -C by GE Support

  • Worth it for the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good switch as I can turn on and off the white LED indicator LED. The app is good too in that I can group a bunch of switches together.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Well we appreciate your review and for sharing your experiences! -C by GE Support

  • Not Smartthings Compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t until I had it installed before I realize that this is not smart things compatible must connect to Wi-Fi and be on a standalone app would be nice if the documentation had mentioned that!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Timfruits. Your are correct. Our smart switches are not directly compatible with smart things.We are always looking for ways to improve and we appreciate your feedback. For more info please contact our support team. Phone: 1-(844)-30C-BYGE (1-844-302-2943) Email: [email protected]

  • WOW this is a great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to set up because you have to use the C by GE app to set up the device first and then go to Google Home and activate it there. Works great

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Cookbon, we’re very happy to hear you’re enjoying the devices and they are working well for you, thank you for the feedback!

  • Cons mentioned:
    Compatibility

    Works only when the switch is by itself.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a room with three switches it turns red and doesn’t work. I have led lights and it is overloading. Tried many rooms and it works great if it is the only switch.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Tommy, a solid red light is indicative of connection loss. If it is blinking red, that could indicate an overload. Whichever it is, we'd love to help get this resolved for you as you should be able to have multiple switches in the same room. Please give us a call at (844) 302-2943 and we'll do what we can to get these issues resolved as quickly as we can. Thank you for the review.

  • Easy to install and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting my lights to Google home has been great. Whenever Best Buy runs a sale, I scoop more of these up. I want them all over my house!

    I would recommend this to a friend

  • No so Smart dimmer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just good enough, but is missing some basic functionality. It works fine when you use the physical switch. It works fine when you control it from your phone when on your home network. That is where it ends. The bad. The scheduling feature is missing a key function. When you tell it to turn the lights on at sunset, it keeps the time of sunset for that day in the program. It doesn't adjust the time of sunset for each day. This probably just missing a few lines of code, but it has not been fixed yet. You can't control this from outside your home WiFi unless you buy the bridge.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Marc, thanks for taking your time in writing this review we appreciate the feedback. Our Smart switches are able to work away from home as long as it is added to our app. The Smart Switch acts as a smart hub. When scheduling automations we do recommend selecting time of day to help. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

Page 7, Showing 121-140 of 182 reviews
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