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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 586 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 586 reviews
  • Rated 1 out of 5 stars

    They said I had to buy this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another item they said I had to buy to make my new automatic car starter work. They had to remove this too. One of these items made it so my car wouldn't even start. Very unhappy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 months of paid service wasted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Middletown, NY store is selling remote start units with installation. Also purchased warranty. This was a gift. But now they will not install until after winter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    my remote start wasnt installed right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed my remote start wrong... you'd think they'd of tested it before saying it was ready...

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Haven't a clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't a clue what I purchased that comes up null in my system. So I really can't say anything about this product other than Null.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Negligence and thievery. These guys destroyed my car. Lifetime wiring is a joke as they would just damage it more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No help what so ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They claim to be good at what they do but I would not trust them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy didnt install correctly and it didn't work when my car actually got stolen, disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    why 2 add-ons?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not satisfied as it was not explained why I needed TWO add-ons in addition to the installation fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it took the tech 5 and half hours to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took tech 5 and half hours to install it was supposed to take 2 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor service and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all satisfied with installation. Tech was rude and unprofessional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product At a ok price, It does what it's supposed to so I'm happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service on bruse b downs poor customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still had to pay after this came with my remote st

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still had to pay after this came with my remote stsmarter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    works very well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of three items that I had to purchase for the remote starter kit. It works very compatibly with the other items and has been a very reliably functioning product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service, quick and effecient.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done on time and very professionally. Tech was very helpful and took the time to explain the device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A GOOD ADD ON

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ADD ON REALLY GOES WELL WITH THE DRONE SYSTEM YOU CANT GO WRONG WITH IT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Required part for remote start installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote start works great, and I'm glad this security add came required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at the Concord Mills, NC location worked me into their schedule to have car starter installed. It was installed in a manner that made little aesthetic impact on the front interior. The crew was professional and informed me what to expect both about how the product worked and when the product was not likely to work. I was pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need for installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an alarm installed on my car and I needed this to finish the installation. They had it in stock and it was for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was top notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great installers in the auto section. We were very happy with our product installation.

    I would recommend this to a friend