Customer Ratings & Reviews

We received and had our Dacor 42" refrigerator installed yesterday. I was taking a gamble on this fridge since I had not seen it in person, but I was persuaded by the excellent reputation of the company and the look, feel and quality of their other products which I had seen in my local dealer. The fridge is very spacious with bright interior lights, stainless steel trim panels on the interior as well as a full exterior stainless finish. This freezer side takes top prize in freezer space with three full-size drawers and four shelves. The refrigerator is also very roomy with three pull-out drawers. Although I do wish the drawers had adjustable humidity controls. Make no mistake, this is a luxury, upscale refrigerator as all built-ins are. But this one was the best for us in terms of look, finish, pricing and features compared to its Kitchen-Aid and Viking competitors which were a lot pricier and did not have the same volume of freezer space.

I have only had this refrigerator for a month. I am liking it so far. It’s sleek and modern looking.

We love this refrigerator! The inside is set up so efficiently that even though it is smaller (by the cu Ft) than our last fridge, it holds more. Love the freezer space too. Not to mention it is gorgeous!

I bought this fridge unseen after my kitchenaid 42” died. Since there isn’t much choice out there for this size fridge I had to do some careful research and came up with this unit. Most of reviews were positive about this fridge and although I wasn’t familiar with the brand but I was familiar with its parent company which is Samsung. Installation went smoothly and it really does look and feels like a quality product. Love the self closing door feature. Temperature is also seem very accurate. I bought a 5 year warranty as well just in case.

Yes truly amazing refrigerator. Look and feel, slick handles, sturdiness, led lights, cabinets everything looks awesome. Dispenser is a great addition. I was chasing Thermador, GE Monogram refrigerator. They are on back order. Same time came across Decor and made my mind for it. Kudos to Delivery and installation services through Best Buy. Perfect fit within built-in cabinets. It’s been 1 month and totally happy with my decision and purchase of Decor refrigerator.

Stunning look in my kitchen, more than ample storage, display/controls and dispenser easy to use, brightly lit interior, and reasonably priced!

Super quiet, efficient, LED lighting, accessible water filter, dual compressors, extremely nice built in refrigerator

Great purchase! It’s hard to find the right fit and price for a custom kitchen and decor came in and match the two.

This is a great frig freezer especially compared to the Whirlpool one we had taken away Real quality

We love this fridge . Looks beautiful and performs very well

I love my new refrigerator and thank you for delivering early.

This model replaced a 20YO Kitchenaid refridgerator . We love it .

I am not sure that it deserves even one star. A very expensive refrigerator/ freezer that breaks down after 9 months. If you don't buy protection from Best Buy, you are on your own and it will be very hard to find a repairman from Dacor diretly, 4 days waiting for Dacor repairman to arrive. Just imagine the freezer! Look into other brands.

Great fridge for the price. Super quiet. Fits perfectly.

Great refrigerator.installation people were excellent.

Super quiet unit and quite spacious, Very classy looking, delivery was as scheduled. Installation was done professionally and overall, I am quite pleased with this refrigerator. I chose this brand because it was recommended by Consumer Reports over other more expensive units. I highly recommend Dacor if you are looking for quality!!

We love this refrigerator, so far. However, we have requested an exchange, which will happen July 13th. The motor is very loud. It’s actually louder than our the 20 year old Frigidaire that it replaced. That’s the only point we have as a comparison, but believe, according to other reviews, that it should be much quieter. Fingers are crossed. Otherwise, the size is amazing. It’s perfect for us. The frig part is an excellent height level to reach the most commonly used items. Although the door won’t hold a gallon container that is not a problem for us as we only purchase half gallon products, which fit just fine. The dairy and veggie drawers roll very well. There are three and each is large. The bottom one is low so we tend not to use it much. The freezer holds all that we need, comfortably. The ice and water in the door easily accommodate a large glass. Finally, walking up and opening those heavy doors feels so professional. The quality and substantial size make me feel like a cook that has a purpose. Very nice touch. Thumbs up!

Despite of a few hiccups with the delivery and overhaul of the old fridge; the sales rep who went to our house twice still made it happen to prevent further delay of the fridge. The customer service rep also compensated us with a gift card. Best Buy is better than ABT in a way that it has a service wherein the sales rep will come to the house to make sure that the right appliance will fit into the customized placement as well as the customer’s BUDGET which made a HUGE FACTOR in my decision to buy my $8500.00 custom built refrigerator from them! I know that there is a huge delay in the delivery of everything but please it’s an OVERUSED excuse and I hope that other appliance store DON’t make it seem that they are the only SUPPLIER of such appliance.

Have had this fridge for about 3 years. It's fine, and it fits our kitchen and has a water and ice dispenser, which was the selling point in 2021. Now I wish I had waited for the Sub Zero version. The ice dispenser is finnicky. You push the button and sometimes you get 2 cubes and sometimes you get 20. It's impossible to tell which you'll get. It's occasionally noisy and recently started making a ticking noise, which was diagnosed as a dying fan. $1,600 repair later, and the fridge can keep going. The repair guy tell me this is extremely common for these samsung owned fridges. After a few of these repairs, it would have paid for a new fridge.

This built-in refrigerator presents a crisp, clean, commercial appearance. We bought the unit to replace a kitchenaid built-in refrigerator. It is solidly built, well-crafted and fits the empty space perfectly. We gave the unit 4 stars because the stainless steel is not fingerprint resistant and it is a month old (time is needed to fully judge the build quality).