Customer Ratings & Reviews
- Model:
- RAT48AMAASR/DA
- SKU:
- 6535010
to a friend
Dacor fan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Dacor appliances. However for the fridge at this price, the capacity and features are not much more than the fridges half the price. The electronic controls needs to be lit for a minute or so -- shuts down in less than 3sec before you even have a chance to read all and pick The optional feature of turning the lower right part to fridge or freezer is great, and so it the whiskey ice balls -- cool!
I would recommend this to a friendCustomer Service AFTER Purchase Is Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was delivered to me this week and the color doesn't match my kitchen. I have been trying for TWO days to get a label to return the item. It is too heavy for me to take into store and I have to do a FedEx pick. I have been transferred 4X and been told "I can't help you, not my issue". I have chatted with your agents who can't help. This seems to all be a scam to prevent you from returning large items! The worse!
No, I would not recommend this to a friendDacor custom fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USD 14000 refrigerator and right door is making squeaking sound
No, I would not recommend this to a friendBrand response from Dacor Team
Posted .Thank you for sharing valuable feedback with us. Your experience is important to us. We encourage you to reach out to Dacor Customer Support at 1-833-353-5483.
Best Buy customer service is disgraceful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy never completed installation. Ordered Oct 28th, finally had to go to store to cancel. Noone in customer service would respond.
No, I would not recommend this to a friendBrand response from Dacor Team
Posted .Gregory, thank you for bringing this to our attention.
We’re very sorry to hear about your experience. While Best Buy is an independent retailer and manages its own ordering, installation, and customer service processes, we recognize that situations like this are extremely frustrating—especially when they delay completion of a Dacor installation.
The Dacor panel kit for 48" French Door refrigerators (DRF48 series) is a retailer-fulfilled accessory, and Dacor does not have visibility into or control over Best Buy’s installation scheduling or customer service escalation. That said, this is not the experience we want associated with our products.
If the panel kit was canceled and you still intend to complete your installation, we recommend one of the following:
Purchasing the panel kit through a Dacor-authorized dealer or appliance specialist who coordinates installation directly
Working with a local, independent installer who can install the panels once obtained (they do not require factory service)
If you would like, we can also help confirm compatibility, provide installation documentation, or assist in locating an authorized dealer alternative so you can move forward without further delays.
We appreciate you taking the time to share this feedback.
Door panels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completes the look of the fridge. WIthout the kit you cannot use this fridge,
I would recommend this to a friend