Customer Ratings & Reviews

The agents installed my dash cam in less than an hour. Nothing was damaged and they were professional. Will return to geek squad for more installments if necessary.

The installation service was done very professionally and in good time. The process was explained and afterwards I was educated on the system and how to operate it. I highly recommend this service.

When I arrived at the installation center they had no record of my appointment, which I made by calling in and speaking with an Agent. Daron was able to accommodate the installation and did an excellent job installing my dash cam.

I had a dash cam installed today. I'm not a tech guy, so I really didn't know what to expect. Shawn was extremely helpful and knowledgeable. I felt much better after talking with him. He did the install very efficiently and answered all my questions. In this day and age you don't find many Shawns around. If I ever need any other stereo/dashcam work done. I'm going straight to Best Buy.

Fast and friendly service. This was my third or fourth visit to the Geek Squad for auto electronics installation and I have been very satisfied with the service every time.

Installing was great truly recommended will be back

The installer mounted the dash cam with minimal wiring evident. He explained the operation clearly and made sure that I understood how everything worked.

We had to cancel the appointment but we plan to reschedule sometime in the future. We value having BB as a supplier.

Alfonso at my local Best Buy was the installer to hardwire my dash cam in my 2020 Mazda3. He was professional and courteous. He informed me of the options I would have and informed me of the extra hardwire kit I would need up front and the cost - which was very reasonable. He did a great job with the install, completed it within the estimated time he gave me, and I’m very happy with how it looks and functions!

While the tech that took my keys said, after looking at the install info, "seems pretty straight forward" - 2.5 hours later it seems to have been anything but straight forward. While the finished product was installed and looked clean it seemed like they both had a little problem determining the proper wire connections. But, the dash cam works great!

the dash cam install was done well before the allotted time . The only draw back was no waiting room, We had to go to a restaurant to wait Other than that the representative was friendly and professional.

Installation was done quickly and professionally. Great work

I’m a bit frustrated with the installation process because the installer never really got the Wi-Fi for the camera to consistently connect to the mobile app and instructed me to reach out to the manufacturer instead of finding out the issue and helping me resolve it. My camera has been installed for a little over a month and it’s still unresolved. I can’t recommend the service until the issue is resolved. So, I’ll follow-up on this review soon.

The Geek Squad team did a fantastic job installing my dashcam. Because of COVID they were very careful with covering up the steering wheels and seats. They were careful putting the wires behind the airbags inside the pillars so that they will deploy properly. Very professional. Highly recommended.

Second time I’ve utilized Geek Squad for a dash cam installation. They are so friendly and professional. Our installer was Mat “Smitty” Smith. Smitty is very thorough and he takes the time to explain the services provided. He is a great ambassador for Best Buy and his personal touch is why we keep coming back!

They did an excellant job of hiding the wires to the rear camera as wellk as the front camera.

The agent was very helpful and informative. I had scheduled the installation for about an hour only, but upon inspecting my car, the agent said the rear camera of the dash cams I bought would take longer and he scheduled another time slot for the rear camera I was ready to pay any additional charges as I did not schedule appropriately thinking one slot would be enough. When I got my car back the wiring was well hidden and the front camera did not block my Volvo's crash box which was something I worried would be a problem. Overall really glad I had the installation done with geek squad faced no issues.

Just wanted to say Q did an amazing job on my install of my dash cam. He placed everything perfectly and was so pleasant. I could not be happier about choosing Geek Squad.

Great communication and great work on the installation

I purchased the rexing 316 dashcam for install and when I arrived I was told I didn’t have an appointment. I had a paid receipt and confirmation for my appointment in hand. Best Buy said they couldn’t honor my appointment at that time even though I waited 6 weeks for it. All set with Best Buy, go elsewhere.