Customer Ratings & Reviews

When I had my dash cam installed into my car, I thought I would be waiting all day. The time it took to install was short that I was able to do some shopping at Best Buy and just before I was finish shopping the installation was complete.

Installing was great truly recommended will be back

The guys that did my installation were great. Very clean and nice installation. They didnt just slap it in wherever, they brought me out and asked where I wanted it and made useful suggestions. Vary happy with the whole installation team.

The technicians did a wonderful job on my install and the communication was excellent. Definitely recommend.

I bought a Thinkware U3000 Dashcam and had Best Buy install it. It took 2 months to get an appointment but they did an awesome job. After they installed the Dashcam at the Owings Mill location the technician showed me how to use the Dashcam.

Installer of radio did great job. The screen is a little hard to see due to glare during middle of day but works good

The installer was able to see me half an hour earlier than the online appointment time and was very friendly. When finished walked me through the set up and app while answering any questions I had. Took about an hour for him to install and gave me a call when he was finished.

The individual who performed my installation (I believe his name is Thomas but I'm the worst with names!) did a phenomenal job. He went above and beyond to make sure my dash cam got installed. They predicted 60-90 minutes and he got it done in 30, then made sure I was happy with the results. Overall a pleasant experience and I'm grateful for my tech!

Installation was done quickly and professionally. Great work

Top notch Professional Installation Service Knowledgeable Tech Excellent customer Service

Amazing prices, service, fast and efficient installation. Really appreciate Best Buy and employees. I trust your business to be fair, honest, and professional which is hard to find these days sadly. From ordering, scheduling the appointment, questions, and installation the service was excellent and so was the price. Thank you for being trust worthy!

Awesome experience. Received my car back on time. He did very cleans and great job.

The Geek Squad installation service made a tedious car installation a breeze for me. They even installed the hardwire power that arrived weeks later for free as part of the onetime dashcam installation process. Total wait time about an hour.

They were behind schedule, and they couldn’t start working on my installation as appointment at 3 pm until around 5 pm - 2 hours late, and it delayed my time, and I did not get happy ending. They did not know how to install with hardwired for my car - 2024 Mercedes GLE450, and I had to accept using Cigarette port. They left the car door insulation strip detached. They installed the wire for rear dashcam incorrectly which could let rain running to inside my car trunk. I decided to go to a professional service and had them to clean up the problems and reinstalled the dashcam, even though the cost is higher than my expectation. I strongly don’t recommend BestBuy installation service.

The agent went above and beyond with the installation. There's a item in needed to buy but he work arund it so it wasn't required

Exercise caution before purchasing this service. If you would like your dash camera hardwired into your car's fuse box, not all stores provide this service, and you cannot call stores directly to find out if their technician is capable of doing this for you because calls are routed to a central call center where they do not have this information. Furthermore, not all common car makes and models are available on the online scheduling service. This means, once again, you must call the central call center. Prior to purchasing this, PLEASE, visit the Best Buy where you would like the work completed, ask if they still have an auto technician (Best Buy's system may be out of date), if they still have an auto technician ask if they can complete the work you would like them to do, and if the answer to both of those questions is yes, then pay and schedule in person. If they cannot schedule you in person, then, AND ONLY THEN, purchase and schedule your appointment with this product online using the closest make and model to your car available on the scheduler. I don't mean to hate on this, I had a great experience with a dash camera installation prior to my last experience. It just depends on the technician available in your store.

Great communication and great work on the installation

Simple and easy. Member was very helpful and informed me of everything they were going to do.

My dash cam was left dangling with exposed wiring throughout my car. I understand my tech was working to get my install finished in a timely manner, since they were running behind in their appointment schedule, but I am disappointed in a job that looks like I could have done, rather than a professional install.

Tech was a great help all installed no issues. Works great