Customer Ratings & Reviews

Good installation, but didn’t prepare for specific car model and the knowledge of different electricity types.

I have purchased the installation for dashcam camera and that was the only one option they have on Bestbuy.com but the tech told me that I have just purchased the front dashcam only(???). Best But sold combo Thinkware front and rear dashcam with installation and then tech said just for front dashcam. That's confusion for client but I said to tech just go ahead and do the installation I will pay extra for rear camera if he needs. After the installation, tech told me that he could not ran the test to see if camera is working properly or not then he told me to sign for paperwork then DONE. I have to went home and download the app into cell phone and follow instructions show how to connects to dashcam and it took me less than 10 minutes to got them up and running. It seems like tech does not know what he 's doing??? Best buy will loose client if they keep doing like this.

Really great service. The installer was friendly and professional at the same time.

Ben formatted my micro sd card and installed both my dash cams in the time he quoted. He was very easy to talk to and answered all my questions. I would definitely refer anyone who needs to get a dash cam installed to them. I had my appointment at the Best Buy at 290 in Austin, TX

The professional installation of my dash camera system was completed in less than 90 minutes. The Geek Squad Technician (Juan?) who did the work was respectful, courteous, knowledgeable and did a superior, neat and tight installation. Wiring was expertly hidden and couldn’t have been better!

Had it professionally installed by Geek Squad. Integrated perfectly with my car. Video capture is excellent. Manual mode is easy to use and I wish the technical explaining well more

The agent was able to install the device quickly and efficiently.

The dash cam was definitely installed and works okay but when I showed up the techs did not walk me through anything and just asked for my keys (really I should have just pushed for more of a walk-through). They didn't say where they would install the cam and it ended up being installed so that the right side ports were not available. Aside from that I was looking through the footage from the dash cam and realized that they had recorded bits from the install where they made some racist comments about my appearance. Otherwise, cam has been working fine and it's been a couple weeks.

Chris from the Irvine location installed my rexing v33 3 dashcam. He absolutely killed it. great placement of the cameras where its barely noticeable (until you hear it power on) He hardwired into battery, zero issues with wiring. He even set-up the cameras initial start up functions so it was ready to go. i thought that was an extra special nice touch. just wanted to say thanks to an incredible job.

Both technicians were professional, friendly and reviewed options for the installation.

The install was done pretty quick and was installed pretty well

best work good service good wire concealment thanks

The agent was very professional and mounted the dash cam very neatly in my car.

Very professional, walked me through the entire process and very minimal wait time

The technician did a superb job with the replacement installation.

The technician who did the work on my dash cam did a great job. Although I have some issues with the dash cam itself and he still help me to figure it out. And double check any issues. He is so quick and finished the job less than two hours.

Tech installed garmin wireless camera. While the install was high quality, I would have appreciated a consultation call when the camera could not fit in my preferred location. Also it seems that they did not set the guide lines as they appeared in the middle of the screen and obstructed the view of the video (I turned the guide lines off anyway as I don’t find them helpful). Overall though - a very clean install. There we’re no visible wires and the video relay unit was installed out of sight.

I got dash camera installed. There is a long wait time to get an appointment. I drove few miles to get to the store but its worth it. Technician was knowledgeful. Explained me every single thing and provide me with the available options to go with. I highly recommend this service from geek squad.

They are kind and professional. Also, the job was done very quickly.

I felt terrible and canceled my dash cam installation this morning. Initially, my appointment was rescheduled to six weeks later because my car was a new model for them to examine some details. A couple of days before my appointment, I received a phone call saying that it would take longer, until 4-5pm. When I arrived on the day of my appointment, I was told that they would charge me $200 for the luxury car installation (front and back) and that it would be finished by 5-6 PM. I was hoping they would inform me earlier instead of surprising me after 30 minutes of driving there.