Customer Ratings & Reviews

Geek squad was awesome. There was an issue with my order and how the website entered my install but they and one of the managers helped to resolve the issue. They installed my dash cams quicker than expected as well.

Tech was very professional, courteous, and very friendly, and explained everything in to detail of how the item was to be used. Highly recommend for any issues with products as they are very professional.

The Best Buy Representative was extremely professional and courteous and did an outstanding job with the install, you’d think it was OEM. Every aspect from setting an appointment, waiting on install and delivery of final product was great, will definitely go back for any future installs.

Geek squad is great. The service was always done on time and with a smile. The total tech support package is wonderful, it helped me out in so many areas that I am able to feel confident on all of my tech equipment and service needs. Well worth the money.

Had a Thinkware Dash Cam installed in a 2015 Cadillac Escalade. Wanted a hard wired system and the Geek Squad didn't disappoint. The final installation looked as if it was a part of original build. Never deny yourself the Geek Squad experience.

Tech installed my dash cam I. A very efficient and timely manner. Perfect placement. He set it up for me and I was good to go with no adjustments needed when i left the installation bay.

Matt and Forrest was great. Matt and Forrest both had superb knowledge and skills relating to my installations. Both were very professional and pleasant. They even followed their covid -19 protocol to the letter. I would recommend these two guys .

Chano and Blake did a great job installing this in our new car. This was our second one to buy since we changed vehicles. Their installation service is the best!

My installer Kidany was awesome! He was very knowledgeable, professional, friendly and got it done in no time. Highly recommend!

Excellent service. They installed the cam and the rear dash cam was not recording the video but was recording audio. Called them up and they fixed the issue immediately. Great customer service.

We love the installs at Beat Buy. Josh and the team are wonderful and we love the dash cam

My experience at geek squad was pretty good the guys at geek squad was very nice and Polite plus the job they did is very well done & the Dash cam They recommended is great so with that being said I’ll recommend bestbuy geek squad to everyone give them a shot

This is the 2nd visit and this tome took in two cars. He was great on both as last review. Please keep him as I had bad experiences at Two other locations, really bad. Took the time even though he was already behind in cars because first person was late.

Jacob Heskett did an excellent job getting my dash camera installed. There were a few hiccups with the camera itself but he stuck with it and got it working despite being a brand of dash cam he was mostly unfamiliar with. Excellent customer service, and an excellent install job.

Had BB Trchs install my new dash cam. They said it would take an hour bit gotnit done in 30. Nice to have it done way sooner than expected.

I had the Dash Camera installed by Best Buy Tech, they did it quickly and efficiently. Glad I got the dash cam installed. I travel often and feel safer knowing I will have video proof if anything were to happen on the road.

The person did a great job installing the wires for the backup camera in the car. He was very neat about the installation. He did not damage the interior where he had to install. He also did not leave a mess in the car. I was very happy with the job he did.

The agent hardwired front and rear cameras in my Escape. Waylons360, excellent camera, but I felt the back end needed to be just as secure, due to fuel tank fill area was obscured. Vehicle is parked in unfriendly area at work. Had been broken into twice, in 9 months.

It was very good. Especially the installation dept. believe their names are Adam, Adam and Evan? Actually I’ve purchased this setup for two cars. And their team has installed the goods on both cars. They do a great and neat job. Would totally recommend them to everyone!!

Torn about the rating, the support was great except for a mistake that will cause me to go back to fix something, the rear camera was installed upside down and the firmware doesn't have an adjustment. The camera will have to be flipped 180 so the image is right.