Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1271 reviews
(1,271 customer reviews)to a friend
Rated 1 out of 5 stars
I’d try a different store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff member was slightly rude when asking questions
No, I would not recommend this to a friendRated 1 out of 5 stars
Sad sad day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Resolved nothing. Got told to go here then there and then to that guy. Who took me back to the second guy who said he could not help me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor camera set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was place too high so when backing up the symbols are pointed up at the sky instead of the ground. Camera time not actual with car movement
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t purchase Rexing car camera products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check customer reviews regarding this equipment, install process or return time because none of them are In the customer’s interest
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was not correctly installed. The camera was connected to the car battery and not the purchased reserve battery and drains the car battery.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Corenell. Thanks for reaching out to us about this. I apologize for the disappointment as this is not the level of service we aim to give you. We'd be happy to help you out once we can get you back into our stores. Please get in contact with your local store to get started for this. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Malfunctioned my ABS system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job installing the wire behind the trim but later I discovered he malfunctioned my ABS system (which voids manufacturer warranty) and heated seats.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales guy was quick on the sale, but seam to care less on getting an appointment in reasonable time. I went to Car Toys to get it installed
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us. I apologize for the disappointment and delay in getting the install appointment sooner. We hope that you'll give us another cahnce to better serve you in the future.
Rated 1 out of 5 stars
No installation, still charged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No call reminder for appointment, no contact at all. Didn’t perform installation yet I was charged for service.
No, I would not recommend this to a friendRated 1 out of 5 stars
It doesn't work and the car is messed up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a dashcam installed and now the dashcam doesn't work as well as other features built into my car.
No, I would not recommend this to a friendRated 1 out of 5 stars
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a lie. my dash cam hasn't been installed. you're supposed to install it 6/7/21
No, I would not recommend this to a friendRated 1 out of 5 stars
Dislike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They broke the clip on my back camera so definitely disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst camera I’ve ever purchased. I would never use Best Buy services in the future.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Work not done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't done and I was charged. I need my money back.
No, I would not recommend this to a friendRated 1 out of 5 stars
the install dash systems is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont have a dash cam.they instlled a in dash sysem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a frustrating experience at this store:(
No, I would not recommend this to a friendRated 1 out of 5 stars
Install on Dash Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech did a great job installing Dash Cam. Working perfectly!
I would recommend this to a friendRated 1 out of 5 stars
No complete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work is not complete and is still waiting for response
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We're sorry that your dash camera isn't working right. You'll want to reach out to your local Best Buy store to discuss this with an Autotech so we can schedule a time for you to come in to get the work completed.
Rated 5 out of 5 stars
Dash Cam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Crew explained how to operate camera
I would recommend this to a friendRated 5 out of 5 stars
REXING R316 Dash Cam Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Darion installed my Rexing R316 dash cam quickly and explained the features.
I would recommend this to a friendRated 5 out of 5 stars
Very pleasant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employees are very professional snd knowledgeable. Im always very pleased with their work.
I would recommend this to a friend