Customer Ratings & Reviews

I like the features on this product. When I got it home took me two days to and 2 different calls to support to find out that it would not work with apple routers. Exchanged for songs. Sonos worked as soon as connected.

I had this unit connected to my Bose 251 outdoor speakers, the sound is clear but, not with punchy bass. This unit can only be play with their app which is not stable and have many connectivity issues with the Wi-Fi. There is NO Bluetooth built-in for this unit and playing music is a nightmare. Overall, I end up returning this unit and even the Bose 251 outdoor speakers, for the price I paid I would expect something less complicated and more stable. It will be nice that Bose come out with an outdoors speakers with bluetooth built-in with rechargeable battery and a +connect like the JBL speakers so you can paired as many speakers you want outdoor without any wires and the need of an Amp/receiver.

I thought I would give it a try I just needed something to power my outdoor speakers. After wasting an hour of my life struggling with the phone app and updating it. I wasted another 2 hours trying to make it work. The output was an utter disappointment. I tried it every way imaginable, optical, RCA, even the mini jack. Anything to get more sound out of it. Put simply the Echo Dot speaker was louder than I could get this thing to put out. I tried 3 different sets of speakers as well as different speaker configurations using their crappy phone app. Taking it back

Not easily compatible w other equipment - did not work well.

It would not turn on—right out of the box. After further discussion this same device has been discontinued and so we returned it for a refund

I have owned this product for over two years but everytime it requires a system update, I try to do so wirelessly through the app and it fails. This requires I reboot my system and reconnect via wired ethernet which is extremely cumbersome. If you don't have the means of connecting this through wired ethernet to install updates, you won't be able to listen to music after an update is required which seems to be every 3-4 months. I don't have the luxury of connecting via ethernet for this last update which renders the device completely useless because it drops wireless connection during install. This is my 2nd device because the first glitched out which customer service was good about but they don't have a fix for my issue now and are not responding to my emails or calls because of this. Terrible experience. I'm shopping for an alternative and going to send this back to them with a nice little bow on it for Christmas. They'll probably repackage and sell as new if I were to assume anything based on how they have been lately.