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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $1,199.98

Customer reviews

Rating 4.8 out of 5 stars with 730 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the BP-9020's exceptional sound quality, encompassing impressive bass and clear highs. Many appreciate the ease of use and powerful performance, although some find the speakers large and heavy. Positive feedback also highlights the Dolby Atmos feature and sleek design. While the price point is noted by some, many feel it's justified by the overall quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 730 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , great service -all around from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed those speakers. I use them as an extra set in my tailgate trailer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have to return 1 of the speaker due to it wouldn’t come on but the return policy was very smooth and I had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DT is the only brand I will buy now after using only DT’s in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Def Tech was a good fit for my budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the investment in the speakers, it was a good place to start with hopes of expanding my home theater set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IS GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST PRODUCT, IS EXCELLENT AUDIO SYSTEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Don't like the "boom" when the subwoofer turns on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was much better than any of my other choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker with integrated bass. Very good for home theather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker+Subwoofer = Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and bass are crystal clear. Plus, supports toppers for 7.2 Atmos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. would suggest it to everyone who b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggestion from Best Buy consultant and I am happy with selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding speakers.Have a great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers sound great speakers. Being use with SANSUI 9090DB.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subwoofer Amp Stopped Working after 10 Months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy definitive technology active speakers. I had to learn the hard way. They use low end parts in their amplifiers for their subwoofers in their active speakers like the BP9060. One of my subs stopped working at 10 months use. Luckily their customer service helped me trouble shoot the problem and they are sending me a new subwoofer amp for free. However, after it broke yesterday, I found many articles on reddit and other sites about this being a common problem with Def Tech active speakers. I also have a pair of Paradigm Monitors for 15 years and they are still sounding good. I had a velodyne minivee that lasted 12 years. I expect to get at least 10 years from a subwoofer amp not 10 months. I recommend to NOT purchase tower speakers with an active subwoofer.

    No, I would not recommend this to a friend
    • Brand response from Definitivetech Team
      Posted .

      We very much appreciate your feedback. Customer satisfaction is a priority for us because it is valued customers like you that help us continue to be one of the leading brands in quality sound products. I will share your feedback with our customer support team. If we can be of assistance in the future, please do not hesitate to reach out. https://support.definitivetechnology.com/

  • Rated 4 out of 5 stars

    Great sounding speakers, overwhelming bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best... but not for my ears.. settled for B and W 700 series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. Compared to Martin logans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound exactly what I wanted- best sound I Could hope for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound/iffy electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the good: these speakers sound awesome and have very good bass performance. They definitely perform well, especially with DVD’s. Now, the not so good. Both towers have had problems with their built in amplifiers within three months of purchase. One failed and had to be replaced, and other has blown a fuse. I am hopeful that this is isolated and there will be no further problems. I also have the 9080 towers and haven’t had a problem. Yet. That purchase is just a few weeks old, so, we’ll see. I must say, Definitive Technology’s customer service is awesome!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best speaker ever. great sound. love them ....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a piece of crap! Sells rep recommended it. It set in box for weeks until basement was ready when finally opened and set up. It’s a waste of money. It’s not what I needed or wanted now passed return date

    No, I would not recommend this to a friend
    • Brand response from Definitivetech Team
      Posted .

      The BP-9020 is a pair of floorstanding speakers. Perhaps this review was regarding another item. If we can be of any assistance, please get in touch with us by visiting https://support.definitivetechnology.com/