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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 378 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers praise the W Studio Micro 3.1-Channel Soundbar for its exceptional sound quality, with many saying it is great. They also appreciate its easy setup process and the powerful bass from the wireless subwoofer. The low profile and modern design of the soundbar also receive positive feedback. However, some customers have concerns about the remote control, which can stop functioning after a year, and the connectivity issues experienced by a few users. Additionally, a small number of customers feel that the soundbar is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 378 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is perfect, great prices, service was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in small package. Works well with xbr75z9d.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tech Support nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hindsight....I would have never purchased....tech support is a nightmare

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first soundbar for a tv and it seems to work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. We highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is Amazing for a Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOUD and CLEAR sound. This sound bar is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the small size room. The sound fill up nicely!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this unit could be better. It sounded much better in the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to detect surround sound feature. Not impressed with sub woofer Did not accomplish what salesperson indicated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was going to be great quality. Sadly disappointed. Get a Sonos and be done with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system sounded nice in the big display room; however, once we got it home and installed the sound wasn't rich unless it was on high volume. Also, the app that was supposed to control everything with they system was terrible and kept dropping connection. Returned in less than 5 days and upgraded to a Sonos (which we adore!!!).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound , not very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning and going with Sonos. I didn’t find it very user friendly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person convinced me to buy this. Music sounded ok but for movies it didn't sound much better than the tv speakers. I returned it. I went with what I originally came in to buy the Bose SoundTouch 300. Don't let the sales people convince you to buy this. For some reason Best Buy pushes Definitive technology. Must be high markup

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very frustrated and zero support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was upsold to get this overpriced unit over the Samsung unit to match our flat screen. Each time the tv is turned on, so must the soundbar. It also requires the use of 2 remotes. I missed the Best Buy 15 day return policy as I was in the hospital. Very frustrated!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Let the salesmen talk me into this. Very high pres

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair. Subwoofer way to low and distorted. Turned it off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No impressed with performance blahhhhhhhhhhhhhhhhh

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thought it'd be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told when I purchased this was the next step up but I get crackles in the sound every so often where I know it's not the programming as well as it's hard to find the correct balance between voice control and bass control.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the app to play music. sound is fine. problems with remote. problems powering up the base.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't stay connected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to use this with the entire system to have a wireless surround system. would not stay connected. returned and went with sonos.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is not consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we watch TV, the sound coming out of the sound bar goes off at times. I have checked with their customer service with no results.

    No, I would not recommend this to a friend