Customer Ratings & Reviews
- Model:
- DW316
- |
- SKU:
- 11068905
Customer reviews
Rating 4.6 out of 5 stars with 5893 reviews
(5,893 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 2 out of 5 stars
So tired of "built-to-fail" electronics... >:(
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the course of a year, I used this maybe 15 times to make CD mixes for a friend, and I always treated it very carefully, since it seemed kind of fragile. Well, that was all I got out of it - it failed after that. Good thing I got the Geek Squad replacement protection (which it seems like they're not offering any more: not surprising, since it seems like these days smaller electronics are "built to fail". This was my second external drive in a month, when I got it!), so I got store credit I can use to get another. I have to use that, of course - no refunds - but after whenever that one fails, I won't buy from Best Buy again. I am not in the market for electronics that fail almost as soon as you buy them. If I was using it a lot, it wouldn't have lasted me more than a month! That's not Best Buy's fault, of course: it's not their fault that everything is made in the orient and the manufacturers would just as soon have it fail quickly so you have to buy another one of whichever device you've bought quickly. I'm tired of this! And I'm disgusted that you can't get laptops with internal drives in them anymore. I am still using my old Thinkpad - it works great after 5 years and an overhaul and upgrade - but I can't find a replacement internal drive for it.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your feedback and review. We are extremely sorry to hear that your Optical Drive wasn't functioning correctly. We understand how upsetting this can be and would love to help right away. If needed in the future, this link can be used to help run further steps and provide more in-depth information: DW316 - https://dell.to/2SygmFv.
We recommend following the instructions to resolve your issue if needed in the future. If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Pros mentioned:Usb
Rated 4 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With laptops not having dvd drives this is convenient.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friend Rated 5 out of 5 stars
Streamlined buying and pickup. Excellent product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying process online and curbside pickup were easy and efficient. DVD drive was easy to hook up, set up, and use. 5 stars for buying process and quality of product.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Antenna
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little antenna! I used it for my "bedroom" flat screen, put it up with its form stickies on my window and I get about 20 channels including all the locals.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Dell DVD RW Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, feels a little cheap, had trouble getting it to open the first time. But, like I said, it works just fine.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Simple and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really neat product and works well with dell computer
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friend Rated 4 out of 5 stars
added equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used it a couple of times so far. Like it better when it is installed in the monitor(more convenient) not always having to hook something up and another piece of equipment sitting out.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
DVD EXTERNAL DRIVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WORKS GREAT AND ABLE TO PLAY MY OLD DVDS AND GAMES.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friend- Pros mentioned:Usb
Rated 4 out of 5 stars
Excellent accessory for a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my Dell Laptop as well as my Surface Pro 3
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friend Rated 4 out of 5 stars
Good for casual use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but sometimes takes to long to boot up. Other than that its great for casual use.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice drive, when it works right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This drive sometimes has issues when ripping music CD’s and needs to be plugged and unplugged to reset it on occasion. Works well most of the time however. It is cheaply built and won’t withstand a lot of abuse, so be careful with it.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Dell Plug and Play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since laptops seemingly do not come with DVD players I bought this one. It does work after downloading a free player from Microsoft stores.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
A nice usb cd rom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this drive it worked well for what I bought it for. My new laptop did not have a cd rom drive that I could load my software with. I bought a windows 11 laptop since my other one would not support it. This drive worked flawlessly and windows 11 found it and installed the driver. It was a very good deal at a good price.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Works great on desktops and laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the slim design of this external DVD player. It works great and is quick loading. Dell product have been purchased by me and other family members for years. If you need an external DVD you will love the slim design and the job it does.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Does the job well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to download some CD based programs onto my new =laptop, which does not have a CD-ROM drive. Worked like a charm. Will also use it for playing CD movies on my laptop. Quite satisfied.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product and simple to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "tag-along" external, Dell USB DVD/CD Drive is quality in a small package. Just plug and play to see high quality movies, videos and music. Makes an wonderful addition to units without internal drives.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
New external drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great after installation used Installation disk, no problems just wanted to have for a new gaming computer without disk drive. Just treat it nicely because it is light weight
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friend- Pros mentioned:Usb
Rated 3 out of 5 stars
Have to have it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since NO computers come with a CD/DVD drive anymore had no choice. My camera and my Mahjonng game both use CDs to load onto computer. Seems to work well...
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Justme,
Thank you very much for your feedback. We are glad to hear that your Dell USB Slim DVD drive is working well for you.
If you come across any questions about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Rated 5 out of 5 stars
Works
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The disc drive reads discs along with being able to burn them, works as intended.
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Most laptops don't come with a DVD drive anymore, I still need one once in a while. This works perfect for any computer just plug it in
This review is from Dell - DW316 8x Slim External USB DVD±RW/CD-RW Drive - Black
I would recommend this to a friend



