Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 11068905
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Ease of use
External player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no issues, plays MP3 as well. Easy install easy use ...
I would recommend this to a friend DVD+/RW Drive-Plug and Play
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Purchased This Item Several Months Ago But I Seemed To Have Misplaced It. I Decided To Purchase It Again As It Worked Well. I Really Like It. After I Purchased It The Price Went Down.
I would recommend this to a friendGREAT Little DVD/CD R/RW USB Drive!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful little DVD/CD player and recorder drive. Plug and play. Flawless design and operation.
I would recommend this to a friend- Cons mentioned:Noise level
Had to return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my laptop does not have a disk drive. It was too light and a bit noisy. I ended up returning it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi MsDee,
Thank you very much for your feedback. We are sorry to hear that you were not too happy with your Dell Slim USB DVD Drive because it was a little too noisy and that you have ultimately decided to return it. We will share your comment with our quality team, so future improvements can be made. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.
If you come across any questions about the Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
External DVD Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Shipping was delayed but I'm happy with the overall process.
I would recommend this to a friendDell has done it again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great CD drive. I use it for importing my CDs into my MacBook Pro so I can listen to CD-quality music instead of those low-quality music files being sold my Apple and Amazon.
I would recommend this to a friendDoes The Job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does the job. Feels flimsy, cheaply made, but for price its not bad.
I would recommend this to a friendUseless 1-function gadget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty useless for my setup. My cheap little Origbelie, which had 3 usb ports so I could piggy-back other devices, finally gave up the ghost. This new drive doesn't have any extra ports. Useless, as my PC has only a few USB slots and won't accept a USB multi-hub (which also makes the PC relatively useless, but the Origbelie gave me what I needed to make it work). This Dell DVD drive is useless to me.
No, I would not recommend this to a friendwell worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem at first. But I figure it out, the DVD player.
I would recommend this to a friendWorks great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! We needed a reliable drive for our office and this was just what the doctor ordered!
I would recommend this to a friendGreat deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this product burns discs as well plays them. Glad to find an external drive that does both to replace my previous one (older so didn't have as many features as this one)
I would recommend this to a friendFlimsy but works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly these are not well made. But function great under light use. I had to buy this to replace a 5 year old one that the connection at the back snapped out.
I would recommend this to a friendExternal drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works. I needed to install a CD software and it was ok. Haven't tested more yet.
I would recommend this to a friendIt's an O.K. product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a slow device. It takes forever to extract the files from the CDs (or DVD). I got it as it was recommended by the GeekSquad member, and he uses it. I was going to get a more expensive one. I should have gone with the more expensive and highly reviewed one. This product takes too long. I operate a business and routinely get CDs with evidence (or data) to be reviewed. Unfortunately some of the people I need the material from use CDs still. It would have been better if they provided a link or USB to extract the files. Nonetheless, it's on par with what one would pay for, but I wouldn't recommend purchasing it if you're trying to extract files. It is slow, and they advertise quietness, but it's rather loud; I can hear it "ticking away."
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey JSPICONSULTS,
We want to thank you for taking the time to leave a review of your Dell USB slim plug and play. We are sorry to hear that your drive did not work properly. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. We would love to help you at your convenience we recommend reaching out to a member of our support team with the toll-free number or chat link below.
If you continue to experience issues, please reach out to Dell Support directly by using the toll-free number or chat link provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Just What I Needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of my laptops have a DVD player. Did exactly what I wanted and was on sale.
I would recommend this to a friendDell DVD drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Fast burning, no more relying on an older laptop.
I would recommend this to a friendDell dvd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great external DVD player. Works as it should like most Dell products.
I would recommend this to a friendS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super……… ………………………………………………………. . …………………………………..
I would recommend this to a friendGood choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended to me by a Dell user - Working fine so far.
I would recommend this to a friendJust What I Needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is just what I needed. Thank you Best Buy
I would recommend this to a friend