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Customer reviews

Rating 4.6 out of 5 stars with 5894 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 5,894 reviews
  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff and cheap price. I like it. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have owned, does everything I need for my small business and everything for my personal pleasure of internet shopping and movie watchjng

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer did come with CD player. Good reviews. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop did not come with a dvd drive so I had to purchase an external one. It works great for reading cd/dvd, however I haven’t used the recording function on it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is ok,but product is a bit noisy. I dont like the sounds from it. other than that is ok. Will get the work done.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Goodproduct,

      Thank you for sharing your thoughts. Your feedback is sincerely appreciated and will surely be taken into consideration when designing future products. If you have any other questions, feel free to visit the support page for your DW316.

      Best Regards,
      Anthony P. Dell

  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim design. Simple to use. Fits in small space near computer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell USB DVD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell USB DVD is the best plug and play device.Best place to get it is Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent CD/DVD/DVD +/- RW Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much media and files on CD/DVD. This reader is reliable with all my systems. No need for additional software to simply read files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion for my new Dell 7579 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed accompanying program software with the provided DVD without any problems; and used my new Dell DVD drive to install some devices onto my new laptop. Everything worked perfect on the first try.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell External Drive is easy to use and allows for a lighter weight computer. Weighs only ounces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I found this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! glad that I found it. Great to have since the laptop doesn't have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to get pictures off of cds. Has worked great so far. Just wish it wasnt quite so much money for the little bit of use i will need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that laptops come without cd/dvd drives, this is a great solution. It works great and its ready to go once you plug it in. Its made out of plastic, so it doesn't have a premium feel, but it does everything it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Good for all my disc options for my desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this addition to have for my desktop, however I wish that it was internal, but it does give me options to use for other devices as well.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thanks for taking the time to share your review on your Optical drive. We're glad to hear that you're pleased with your product by giving you the freedom to use it with other devices. Your feedback on having an optical drive incorporated into your desktop is incredibly valuable as we build current and future products. If you have any questions or concerns, feel free to visit the support page of your Optical Drive DW316 - https://dell.to/2SygmFv.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Cd drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents purchased a new desk top computer. The only problem was the computer did not have a cd drive. So I purchased the Dell cd drive for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Hit the spot everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order the product on line and was advised when it was ready. Went to Wheaton easy parking easy access. Customer Rep was professional and helpful. Got in and out easy. My go to resource for IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep it will store data as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external storage unit has done a great job of relieving storage issues on our system. Let's hope in 2 years when we need to recover something it works as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seemed to perform OK.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to perform OK. But I bought the LG instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many laptops no longer come with a CD/DVD drive and as someone who has a LOT of CDs with music, I really needed this in case I lost my files. This drive has come in handy already. While it's not a high speed burner, its still works rather quickly from my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd xterna

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but is no compartible with all tv, onli for computer

    I would recommend this to a friend