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Customer reviews

Rating 4.6 out of 5 stars with 5895 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,895 reviews
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most new computers don't come with read/write optical drives any more, but there are still occasions to want one. This is a cost-effective solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine ... Feels Flimsy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay so far but feels rather flimsy and I have to wonder about its durability. "Time will tell".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new laptop, I need more storage for my pictures. I have not used it yet but I can't wait to try it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you buy a laptop with a CD/DVD drive. Bought this to go with the HP Pavillion laptop after my other laptop died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dell product cause I trust them. They did not let me down this time around. It is a good product and I have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable DVD/CD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realized that DVD/CD players were no longer a part of computers. I purchased this portable and it works great, I can even use it in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product/service. Many more business for you.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Bottom line value but hardware works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. No software. Had to download and install software to get it to work.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There John,
      Thank you for taking the time to leave a review of your Dell USB DVD plug and play. We are sorry to hear that there was no software downloaded on your device and you had to download it upon arrival. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Regards,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Still like my CDs and DVDs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my needs. It both records and plays well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was going to use it more. Currently trying to refund or trade in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a similar product by samsung prior to picking this one up when I happened to be in best buy. Had to return the samsung as it flat out didn't work. This one does! Yay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has just the perfect product that I’m always looking for. They have a great selection of products. In all the stores or so convenient to get to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to transfer data from my PC to a new HP a laptop. It did the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product took a bit to figure out at the instructions only indicated to plug and play. After a few unsuccessful attempts of trying to run the disc I wanted, I used the disk that came with the unit and thereafter everything downloaded fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt buy this item, not sure why i am being asked to review it but 5 stars. Would maybe buy again for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cd drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy best one for the price!! Extremely happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my Dad and gotta say he is thrilled with it. Made him smile and it made me feel good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD Player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim look and its very useful add on to my laptop even though I would prefer the DVD player to be already attached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have know that my new laptop didn't have a disc drive. But this is easy to use and was a decent price. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell device worked as expected. The transfer speed was very fast and had no issues.

    I would recommend this to a friend