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Customer reviews

Rating 4.6 out of 5 stars with 5895 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,895 reviews
  • Rated 5 out of 5 stars

    Good Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Have not burned discs but in this day an age why would you? Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most laptops, no longer come equipped with an internal player . This is the next best . I could not survive corona without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I bought did not have a DVD port but several USB ports. This product completely fulfills my needs. I would buy it again if I needed another DVD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still useful to have a dvd reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have use for a dvd reader but laptops don't seem to come with them anymore. This works as well as any if you still have a need for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD External Drive includes the software to be able to actually play DVDs with Windows 10, since Microsoft froze up the Windows Media Player with the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for anyone who still uses CDs and play it through your computer or laptop. Also quick to download music or burn CDs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple straightforward it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched and bought on line. picked location got email saying it was ready. Associate was polite and cooperative. exceeded expectations. Wheaton is my go to location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and great Dell DVD Plug and Play

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I don't use it often, the Dell USB DVD is great for a backup device to have on hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get this product t install om omen desktop computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5:5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reads my discs perfectly. Exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    OK USB DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The separate USB cable is awkward and much bigger than necessary. It would be much better with a small, attached, recessed cable like on some HP drives. It works just fine though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out great on what we needed it for. Laptop CD drive went out and wasn't worth getting a new one so this was the next best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gift that keeps on giving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift to my daughter made me pretty popular for the entire holiday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good DVD drive, no good DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Dell Inspiron laptop with Windows 10, and as most new laptops it didn’t include a DVD drive. I purchased this external USB drive, plugged it in to a USP port and voila, the computer recognizes the DVD drive. Then I inserted the included DVD and installed its software, which just happens to include DVD player software. Installation went smoothly. Long story short... The external drive was able to read and run the included software DVD, but was unable to play a new out-of-the-box DVD movie. I was able to watch the movie on a Sony DVD player connected to a Sony TV; so the problem wasn’t the media. Who to blame? Maybe Windows 10, maybe the DVD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell RW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is supposed to! Reads and writes with more speed than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job I needed it to do. Other than that it does it's job. Directions, and or a note giving an explanation if software is needed or not.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Chuck,

      Thanks for your review. If you need a guide for your new external drive you can view it here: https://dell.to/2VKZfz2.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It works great. I am glad I went with a Dell product I've never had problems with Dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A handy and a necessary addition to to complete a notebook setup that is without a dvd reader or a CD reader.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    cd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply built and very flimsy. I'm afraid it won't stand the test of time. Might be OK to download software only, but not good for a regular music cd player. Makes way too much whirling noise. I am very disappointed with this product from Dell.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      calbay,

      We're sorry that you're not satisfied with your new DVD / CD drive. Here's a link to the Product Manual if you have additional questions: https://dell.to/2HoGYOv.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Best Plug and Play ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff. True plug and play. No software needed at all!

    I would recommend this to a friend