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Customer reviews

Rating 4.6 out of 5 stars with 5895 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,895 reviews
  • Rated 5 out of 5 stars

    Great product from dell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product since most modern pc and laptop no longer have optical drive installed.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    DVD for laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software did not load well and cannot make dvd run as required.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear WillyK,
      Thank you for taking the time to leave a review of your Dell USB Slim Drive plug and play. We are sorry to hear that you are experiencing an issue with your device. That is not the type of product Dell intends to deliver to our customers or the type of feedback we like to hear. Below I have provided a troubleshooting link to help resolve your issue.
      Plug & Play Troubleshooting Link: https://rb.gy/u9u2g
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    dvd drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far only used it to install software haven't tried using it as a writer so far it works good. Juts plug it in and it works

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Mark,

      Thank you for your review. We appreciate your kind words and are happy to know you're enjoying your external drive. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please visit the support page of your external drive: https://dell.to/2Rnuxwk.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Easy to Transport. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my internal dvd drive wasn't functioning well. This is just what I needed. Works perfectly and without a lot of noise. So glad I chose this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cd/ DVD player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for watching movies and ripping cds. Highly recommend for external cd drives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Dvd / Rw drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dvd/Rw driver works as stated, I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to install software that I only had a CD or DVD for. I also use the write feature create DVD software. It works as well as my built in DVD/CD read write on my other PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upscale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upscale. I started buying dvds again since the upscale almost matches the blu ray resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To add to the Chromebook I bought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chrome book I got for my grandson had no CD/DVD drive, so this was to compensate for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to watch movies seeing my tower didnt have 1 build in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for to expand the utility of my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    school player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine for me. i would buy it again. Good priduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Works easy and the set up went very well. First Dell product have tried pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell USB Slim Drive - D316

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but must be placed on a very stable, flat surface. There is some noise, but not anything different from every other portable DVD drive I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this to export my projects and show friends the music I’ve been making. Plugs up very simply and it’s the first I’ve ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little light weight. However, it works fine and is very unobtrusive setting on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to a broken cd drive and lack thereof at work. It worked great for burning cds and playing dvds. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well so far although it is pretty flimsy and light weight. I will need to velcro it down to something solid so that it doesn't keep sliding around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this external DVD drive to replace a competing drive that failed after a half dozen uses. Hopefully this one will last longer. Reserving my recommendation to a friend until after it works for next 6 months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for playing/importing DVDs and CDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my newer laptop did not have an internal DVD / CD drive, I needed an eternal drive to play and import software. This drive has worked great!

    I would recommend this to a friend