Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 12289049
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Price
Not what i thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price not what I totally expected. Not playing the way ki thought
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Brymh,
Thank you for your review of your Dell USB Slim DVD drive. We are sorry to hear that your device is not playing up to your expectations. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
CD Enabler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple add-on to my newest computer allows access to my CD collection
I would recommend this to a friendThe young man who helped me was so helpful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The external disk drive is working very well. When my computer disk drive was stuck in the closed position. This one works great.
I would recommend this to a friendJust what I needed to finish my projects.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did what it was supposed to do. No bells and whistles. Just reliable product I needed for completing my computer projects.
I would recommend this to a friendGreat - If You Need It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little DVD drive. Has all of the capabilities for we who still want to use physical media.
I would recommend this to a friendPortable CD/DVD review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great !!! I did have to spend an additional $15 to get the DVD software from Microsoft to play DVDs.
I would recommend this to a friendExternal DVD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My AIO Dell didn't come with a DVD player. Purchased this from Best Buy and works great, easy install.
I would recommend this to a friendDell - USB Slim DVD+/- RW Drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works good no complaints. HP and apple you need to make laptops again with the disc drive built in !
I would recommend this to a friendPC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer of fire was good, with the exception of several which wasn't or something happen. When I click on the file there is nothing. I am very disappointed.
I would recommend this to a friendplug it in and it plays!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying having the availability of a cd,dvd player without the bulk/weight on my laptop. When I need it, it's available.
I would recommend this to a friendGood writer player for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performed as expected. Installed and worked within seconds. It happened to be on sale when I purchased it. I highly recommend this Dell product.
I would recommend this to a friendLove It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a bunch of CDs that I needed to load on my computer and I did not have the drive on my laptop. This item is affordable and very useful.
I would recommend this to a friendBe vary wary good luck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUY a seperate dvd player..... not combined with a writer/burner. Tryed to play a dvd movie through my computer and it's not working.... It's isn't the computer... tried it on 3 separate computers and 3 different players. Same happened to the LG slimline dvd/wr player. I've added hardware many times I even reached out to the wiz kids on the world wide web. they had the same issue. I used to do this all the time. Now there are walls within external dvd player built in to the driver and this driver is no exception. I was told I need to over ride the protections so I can play a dvd movie. We have gone backwards in technology. Easier was plug and play a few years ago... what happened. Del, LG they are all the same... yup tried them also
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey RussellS,
We appreciate you taking the time to leave a review of your USB slim plug and play. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell Optical drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell optical drive work the first time! installed its own drivers tried a movie with it works, fine great image! Would recommend!
I would recommend this to a friendGreat if you need a cd drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the mistake of thinking a refurbished computer I bought had a cd/dvd drive. This handled the problem. Plug and play. Works great.
I would recommend this to a friendThe Drive worked perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were a lot of options for this product. All of the product was located in one place. The employee immediately came over to help and got me what I needed.
I would recommend this to a friendlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very light but seems to do the job. I thought it was a bit flimsy though and I wonder if it can take the wear in a backpack?
I would recommend this to a friendBrand response from YourDellTeam
Posted .tolka,
Thanks for your review and we're glad that your external drive is working well for you so far. If you have any questions you can check our Quick Start Guide here: https://dell.to/2VKZfz2.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Ease of use
DVD reader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little DVD reader/writer. Very portable and a good complement to our new laptop which doesn't have a DVD slot.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Dale,
Thank you for your review. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Gets the job done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive gets the job done! I bought it to burn images on Cds. It’s a tad slower than th internal drive my old computer used to have, but it works very nice! Not loud at all. I highly recommend this Cd drive!
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No setup is required. It is true plug and play. I would recommend to anyone now that CD are no longer included on most laptops.
I would recommend this to a friend